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Induction to error

coculcan

1-2 years

Colombia

Exposure

When I started operating at CAPEX.com, they assigned me to Dilan Espitia as a representative agent. He gave me abundant information on the status and how to invest the resources. He convinced me to make a deposit in dollars to invest in indices and shares related to companies. IT companies such as Nvidia, Microsoft, after making the deposit, they advised me to wait to open the investments because the operations were very volatile and it was better to wait for the quarterly reports to come out to make the right decision. But after a few days on Friday, Mr. David Castelblanco appeared and presented himself as a higher-ranking advisor than Dilan Espitia and disqualified him, and that Dilan should not have left those resources stagnant and asked me to place orders for USA30, TECH100 and USA500. which did not recommend using stop loss or profit, on Monday the orders had been automatically closed at a loss due to insufficient margin, Mr. David Castelblanco said that we should reopen TECH100 and USA500 but this time I did use take profit, however the orders were again closed by the system at a loss, and losing all resources, when after a few days Mr. Dilan Espitia appeared again, he told me that this was done badly and that he would report the case against Mr. Castelblanco, then he told me that Mr. Castelblanco had been removed from the company due to said case and that if I invested more money we could recover what we invested, to which I refused and he said that I should wait for the offer the capex directors made me to be able to recover my money, today I have not had a response . I believe that the impersonation of my assigned executive forces them to return the resources to me and not only solve his internal problem by firing the person who irresponsibly committed the impersonation and inexperience in trading.

Original

Induccion al erro

Cuando ingrese a operar en CAPEX.com, me asignaron a Dilan Espitia como Agente representativo El cual me daba abundante información del estado y la forma de invertir los recurso , me convenció de hacer un deposito en dólares para invertir en indices y acciones relacionados con empresas de informática como nvidia, microsoft, luego de hacer el deposito, me aconsejo esperar para abrir las inversiones debido a que las operaciones estaban muy volátiles y era mejor esperar a que salieran los informes trimestrales para tomar bien la decisión. Pero pasado unos días por el día viernes, apareció el señor David Castelblanco y se presento como un asesor de mayor rango que Dilan Espitia y descalificándolo, y que Dilan no debió dejar esos recursos estancados y me pidió colocar ordenes para USA30, TECH100 y USA500 las cuales no recomendó utilizar stop loss ni profit , por el día lunes las ordenes se habían cerrado automáticamente a perdida por insuficiente margen , el señor David Castelblanco dijo que reabriéramos TECH100 y USA500 pero esta vez si utilizo el take profit sin embargo las ordenes volvieron a ser cerradas por el sistema a perdida, y perdiendo todos los recursos, cuando pasado unos días volvió a parecer el señor Dilan Espitia, me comento que eso estaba mal hecho y que reportaría el caso contra el señor Castelblanco, luego me comento que el señor Castelblanco había sido retirado de la compañía por dicho caso y que si yo invertía mas dinero podíamos recuperar lo invertido, a lo que me negué y dijo que que esperara que ofrecimiento me hacían los directores de capex para poder recuperar mi dinero, hoy no he tenido una respuesta. La suplantación de mi ejecutivo asignado considero los obliga a devolverme los recursos y no solo solucionar su problema interno despidiendo al que cometió irresponsable mente la suplantación e inesperiencia al operar.

Colombia 2023-09-15
Unable to Withdraw

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