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SOOLIKE platform arbitrarily deducts profits!

Gux^pingu

3-5 years

Hong Kong

Exposure

Introduced by a friend, I opened an account and deposited funds for trading on the SOOLIKE platform, which coincidentally had a bonus promotion at the time. I deposited $500 and gradually made some profits. However, when I tried to withdraw, my withdrawal request was rejected within minutes, with the reason being that it was an arbitrage account and I needed to trade 3 lots after deducting the bonus before I could withdraw. I was puzzled as it only took a few minutes without a proper review to claim there was an issue with my account. Seeing that the requirement was only 3 lots, which wasn't strict, I decided to continue trading until reaching three lots before attempting another withdrawal. However, when I met the 3-lot trading volume, my withdrawal request was still denied on the grounds of insufficient trading volume. When I asked customer service, they claimed I had only traded 0.3 lots. Thinking maybe the system hadn't updated, I continued to trade another 3 lots, but the result was the same; no matter if I emailed or asked online customer service, they kept saying I had only done 0.3 lots. After trading more than 10 lots and realizing that no matter how much I traded, the platform would still claim 0.3 lots, something seemed off—it might have been deliberate. Only then did the account manager say that arbitrage accounts could only withdraw principal and that I also needed to record a video and write an agreement by hand to withdraw my principal. With no other choice, I reluctantly agreed just to get my principal out. For SOOLIKE's behavior of deducting profits without any evidence and constantly manipulating customers in various ways, I cannot tolerate it! I hope to seek justice and recover my deducted profits. Also, I hope all investors will be vigilant and recognize the true nature of such scam platforms! Stay away from scam platforms!

Original

SOOLIKE平台随意扣除盈利!

经朋友介绍在SOOLIKE平台开户入金交易,当时平台也刚好有个赠金活动,所以入金500美金,陆续有一些盈利,然而等我想尝试出金的时候,提交出金几分钟就被驳回,原因是套利账户,需要扣除赠金后交易3手才能出金。当时我很纳闷,才几分钟,根本就没审核就说我账户有问题,但是看到要求只要3手,并不严格,也就不管它,先继续交易够三手再出金,但是,当我满足3手交易量时,再提交出金,还是以我交易量不足为由拒绝出金,然后我问客服,客服说我的有效手数只有0.3手,我当时以为系统可能没更新,就继续交易3手,结果还是一样,无论发邮件或是问在线客服,都是说只做了0.3手。直到我交易了10多手,发现无论怎么交易平台就是说0.3手,发现不对劲平台可能故意恶心人,这个时候客户经理才说,套利账户必须只能出本金,而且还需要本人录制视频,手写协议才能出本金。没办法,只能先妥协,把本金出了。对于SOOLIKE这样恶心人,毫无证据的情况下扣除盈利,而且还要变着法子玩弄客户,这样的行为,我表示不能容忍!我希望斑马投诉帮我讨回公道,追回被扣盈利,也希望各位投资者擦亮眼睛看清楚黑平台嘴脸!远离黑平台!

Hong Kong 2024-12-10
Unable to Withdraw

Reply from official SOOLIKE

Dear customer, hello! Your withdrawal has been fully remitted to your account on November 26, 2024, and the withdrawal is in a successful status. Please note that for all arbitrage accounts using the "Deposit 500, Get 500" bonus, after the bonus is withdrawn, customers need to trade with their own funds for a minimum of 3 lots and hold the position for at least 30 minutes before they can make a withdrawal. Your current compliant order volume is 0.3 lots. Please fulfill the designated volume requirement while complying with the rules. For details, please refer to Rule 9 on the activity page of our official website: 9. During the activity period, if participants are found to violate the terms of the activity, such as trading with multiple accounts using the same IP address, or engaging in activities such as linking, arbitrage, malicious hedging, high-frequency trading arbitrage, quote delay arbitrage, trading in large volumes using bonus, continuous or multiple one-way trading, excessive concentration of trading products, which may lead to high position risk, in any such case, SOOLIKE CAPITAL has the right to refuse their participation in this activity, cancel their eligibility, recover any improper profits, and terminate the cooperation with the customer. Any termination of the cooperation relationship (such as cancellation of activity eligibility, improper profit extraction, etc.) due to improper trading behavior shall be borne by the improper trader, and the judgment criteria for trading behavior shall be determined by SOOLIKE CAPITAL. In addition, to protect customer privacy and rights, SOOLIKE CAPITAL may not be able to provide relevant evidence. Customers participating in this activity are deemed to be aware of and agree that if they are determined to have engaged in improper trading behavior in the future, they have no right to make malicious comments or damage the reputation of SOOLIKE CAPITAL on any social media or channel. Otherwise, the improper merchant and the information disseminator will bear corresponding legal responsibilities.

Original

尊敬的客户,您好! 您的取款我司已于2024年11月26日全额汇款至您的账户,取款是成功到账状态。 请留意,所有使用入500送500赠金的套利账户,在赠金收回后,客户需用自有资金做满3手以上持仓时间30分钟以上交易量方可取款。 您当前合规订单手数为0.3手,请在遵守规则的前提下完成既定手数要求。详情可参考我司官网活动页面活动规则第9条: 9. 活动期间,如发现参赛者违反活动条款,如同时使用同一IP地址的账户进行交易,或使用多个账户(不限于SOOLIKE CAPITAL内部账户,但(不同经纪商账户之间)联动、套利和恶意对冲、高频交易套利、报价延迟套利、利用赠金大量交易手数、连续或多次单向交易、交易产品过度集中等不当行为交易方式导致持仓风险高,如遇任何情形,SOOLIKE CAPITAL有权拒绝其参加本次活动、取消其参加资格、追回不正当利润并终止与客户的合作关系。 任何因交易方式不当导致的合作关系终止(活动资格取消、不当收益提取等),均由不当交易者自行承担,交易方式的判断标准由SOOLIKE CAPITAL确定。此外,为保护客户隐私及权益,SOOLIKE CAPITAL可能无法提供相关证明。 参与本次活动的客户即视为知悉并同意,若日后被判定有不当交易行为,无权在任何社交媒体及渠道发表恶意评论或损害SOOLIKE CAPITAL声誉的言论,否则不当商家及协助传播信息者将承担相应的法律责任。

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