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Resolved
Induced fraud
Object
XM XM
Issue

Scam

Requirement

other

Amount

$8,000(USD)

Time

38day13hour

Mediation Progress
Resolved
XIAOTAOQIWANGGOU
Reply
XM
Dear customer, thank you for the support to XM! In terms of your complaint about the XM MT4/MT5 account 251019499, we have reported to the relevant department as soon as possible and provide the following reply after detailed investigation. Firstly, XM offers the trading mode that all customers' orders are placed at market price without any forms of copy trading or trading operation. Customers make the trading decision on their own. Secondly, it is suggested that every customer should be careful and safe keep the account and password. We'll remind every customer of risks when they open an account. At the same time, the third party's operation is not advised. Please do not offer your account and password to the third party for trading operation and beware of your position and trading. Finally, if you have any questions, please feel free to visit XM official website https://www.xmmarket.online/cn/, and click the web customer service in the upper corner for help. XM offers 24h online customer service Monday-Friday and very pleased to help you. Thank you.

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