Resolved
The slippage of IC is too much
Object 
IC Markets Global
Issue
Severe Slippage
Requirement
other
Amount
$346(USD)
Time
45day6hour
Mediation Progress
Hong Kong 2022-05-28
Resolved 
W⃢⃢A⃢⃢N⃢⃢G
W⃢⃢A⃢⃢N⃢⃢GAustralia 2022-04-28
Reply IC Markets Global
Please contact platform customer service for help.
Reply
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Hong Kong 2022-04-13
Contact Broker 
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong 2022-04-13
Verified 
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong 2022-04-13
Start Mediation W⃢⃢A⃢⃢N⃢⃢G 
W⃢⃢A⃢⃢N⃢⃢GThe stop loss of NDZCHF is 0.64085. The order shows the stop loss at 00:15 of the platform time, but the highest price on the platform is only 0.63939. The stop loss directly slips to 0.64108 for me, a spread of 16.9 pips.
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IC markets does not withdraw. It deducted from the account. The customer service said that they cannot find withdrawal record.
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