Serious slippage. It triggers stop loss when it does not reach the price-ZFX-Rights Protection Center-WikiFX

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Resolved

Serious slippage. It triggers stop loss when it does not reach the price

Object

ZFX

Issue

Severe Slippage

Requirement

compensation

Amount

$10,000(USD)

Time

72day17hour

Mediation Progress

Hong Kong 2022-12-22

Resolved

AWEN45751

Seychelles 2022-11-22

ZFX

After checking we confirm that the slippage ranged in a reasonable scale and the withdrawal was processed normally.

Hong Kong 2022-10-11

Supplemental Materials

AWEN45751

Name: Wen Peng'ao

Supplemental Materials

Hong Kong 2022-10-11

WikiFX Mediation Center

Dear customer, please submit the correct account name. Thank you for the cooperation.

Hong Kong 2022-10-11

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WikiFX Overseas Customer Service

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Hong Kong 2022-10-11

Verified

WikiFX Mediation Center

Verified

Hong Kong 2022-10-10

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AWEN45751

20221007 Non-agricultural hedging order, 15 lots up and 15 lots down, since I stopped the loss at the same time, I should make money on this sell, I set the stop loss at 1711.23, I think the best point at that time was 1710.69, why? Just hit me to stop loss? I set my stop loss at 1780.40 for this buy, but I closed the position at 1704.66, slipping 4 points, which resulted in a negative $4,000 in my account! This is too pitiful, I should have made money. My friend also buys like this, but his sell stop loss is set at 1711.15, which is obviously less than mine, since he didn't hit the stop loss? Why is this? Does the person with more money let him blow up his position, and the person with less money let him develop silently? Please give me justice anyway

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Regulated

ZFX

Zeal Capital Market (Seychelles) Limited

https://app.zfx.link/FMJJ76

7.46

Score

5-10 yearsRegulated in United KingdomRegulated in SeychellesStraight Through Processing(STP)

7.46

Score

Serious slippage. The hedging platform plays tricks

China

False promotion, using groups to induce orders, resulting in losses; doing it yourself, when the system fails at a critical time, it is impossible to deposit funds, resulting in liquidation

China

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