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Resolved
Two of the four trades had serious slippage, and one was sold before the stop loss was reached.
Object
ZFX ZFX
Issue

Severe Slippage

Requirement

compensation

Amount

$3,000(USD)

Time

72day5hour

Mediation Progress
Resolved
DADAGUAI3059
Reply
ZFX
After checking, we confirm that the slippage ranged in a reasonable scale, and the withdrawal was processed normally.

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DADAGUAI3059
On 2022/09/07, the non-agricultural industry rose four hands and fell four hands and was stopped at the same time. I set the stop loss for the sell order at 1711.96, but the highest point at that time was 1710.69. Why would I be stopped, and my friend's stop loss ratio I'm still low but nothing. I stopped at 1708.18 for this buy, but the slippage was severe at 1704.89 before I was sold, and it slipped by nearly 4. Makes my account have a negative balance of 1540. On 20220913 cpi, the buy order set the stop loss at 1729.51, but only sold at 1723.22 and slipped by more than 6. This is too pitiful! My friend's 1711.15 was not stopped and my 1711.96 was stopped. Why is this? I used to have nothing to do when I was a kid, and I would give it to the warehouse as soon as I added money. Please give me justice from the platform.

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