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Resolved
XM prevents me from withdrawing money!
Object
XM XM
Issue

Unable to Withdraw

Requirement

Withdrawal

Amount

$911(USD)

Time

37day14hour

Mediation Progress
Resolved
durianlew
Reply
XM
Dear customer, thank you for choosing and supporting us. If you have any questions, please feel free to reach out to the official customer service via clicking the quetion mark in the bottom right corner of XM website https://www.xmglobalbroker.com. XM provides 24-hour online customer service between Monday and Friday, and we're pleased to serve you.

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durianlew
My id is 38393813, and I made a deposit with the digital currency usdt. Several friends made deposits in the same way before. I asked my brother to help deposit funds. Withdrawing cash several times before was no problem. Now I want to withdraw money, but it says that I can't withdraw money because a third party helped me deposit money. Then can I get my principal back for all accounts that I have blown up before? If you make a profit and don't give out the money, don't you have to pay back the liquidated position? If this is the case, it is set from the beginning that third parties cannot deposit funds. I have inquired about other platforms, there are no restrictions on deposits, but there are restrictions on withdrawals. I used real money to deposit XM, and now I want to withdraw cash and mention my private bank account. I also closed my account, and mt4 can't log in directly. Whatever the reason, give my money back.

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