Unscrupulous platform!-Eightcap-Rights Protection Center-WikiFX

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Rights Protection Center -

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Safeguarding Rights Detail -

Resolved

Unscrupulous platform!

Object

Eightcap

Issue

Unable to Withdraw

Requirement

Withdrawal

Amount

$21,685(USD)

Time

96day19hour

Mediation Progress

Hong Kong 2023-11-21

Solved after user's confirmation

dundun6119

Hong Kong 2023-09-26

Supplemental Materials

dundun6119

Can you please address my issue directly? How long has it been? As a third-party platform, shouldn't you assist in resolving these kinds of problems?

Supplemental Materials

Hong Kong 2023-09-15

Supplemental Materials

dundun6119

When will your representative contact me? How long do I have to wait? You weren't like this when I was making the deposit.

Supplemental Materials

Hong Kong 2023-09-08

Supplemental Materials

dundun6119

Please contact me again on a weekday. I did not receive any calls or emails from your platform.

Supplemental Materials

Australia 2023-09-07

Eightcap

The relevant representative has already contacted you by phone. If you have any further questions, please send an email to our customer service at global@eightcap.com.

Australia 2023-09-07

Eightcap

The relevant representative has already contacted you by phone. If you have any further questions, please send an email to our customer service at global@eightcap.com.

Hong Kong 2023-08-17

Contact Broker

WikiFX Overseas Customer Service

Contact Broker

Hong Kong 2023-08-17

Verified

WikiFX Mediation Center

Verified

Hong Kong 2023-08-16

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dundun6119

Unscrupulous platform! Everyone really has to be careful. I trade normally and cannot withdraw money after making a profit. I went to ask the customer service, but the customer service did not give feedback. They canceled my account after a few days without even giving me a reason. I even will not be allowed to withdraw the principal. This is clearly trying to eat my money. Everyone really don't trade on this terrible platform, domestic rights protection is too difficult!

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