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Resolved
Normal trading, but a large amount of profit was deducted by Doo Prime.
Object
Doo Prime Doo Prime
Issue

Others

Requirement

compensation

Amount

$7,507(USD)

Time

34day0hour

Mediation Progress
Resolved
JIAOYIZHILU9634
Reply
Doo Prime
Hello, the terms and conditions for DOO prime's interest-free promotion have been announced on June 26th. Please take note and review the announcement. If you have any further questions, please contact your dedicated account manager for consultation. Thank you.

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JIAOYIZHILU9634
I have been trading normally on Doo Prime for more than a month. This month, the XAU/USD price skyrocketed due to the Israeli-Palestinian conflict. After going long XAU/USD and making a profit, Doo Prime deducted US$7,507.07 of the profit. They told me that they would not allow heavy positions on Wednesday and suspected that I was taking interest. But I have no idea of arbitrage at all. In the review of historical market conditions from Wednesday to Thursday morning, XAU/USD is likely to rise. Doo Prime deducts 3x interest from all previous XAU/USD orders. As we all know, Doo Prime’s inventory fees are much higher than other platforms, and the 3 times interest rate is even more terrifying. If Doo Prime didn’t want customers to have heavy positions on Wednesday, why didn’t it inform them in advance. The customer should be notified when doing it for the first time, so that the customer will light up the position or choose not to do it. Doo Prime doesn't talk to customers when they are losing money. When customers make more profits, they will forget the old accounts and deduct all previous Wednesday orders at 3 times the interest rate. It's scary! Trap customers!

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