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Abstract:Costco may be behind Amazon in terms of e-commerce sales, but here are some ways it can win elsewhere.
Costco is known as one of the few retailers to successfully stave off the threat of Amazon, despite reportedly lagging behind from an e-commerce perspective.
The warehouse club recently beat out Amazon in a survey about customer satisfaction released by the American Consumer Satisfaction Index.
With this in mind, we decided to dig deeper into the aspects of shopping that Costco does best.
Here are nine reasons shoppers might choose to shop at Costco over Amazon, according to experts.
Visit Business Insider's homepage for more stories.
Costco is known as one of the few retailers to successfully stave off the threat of Amazon, despite the fact that shoppers say it lags behind from an e-commerce perspective.
But experts say it's the other benefits — cheap gas, vacations, and cars — that help keep customers loyal as well its bargain prices.
“Amazon is great for finding individual items in an efficient and convenient manner, but in most cases can't match the value bulk pricing delivers, the full basket shopping experience, and the discovery component of going to a Costco warehouse club,” Jack O'Leary, senior analyst at Edge by Ascential, told Business Insider.
Read more: Someone splashed out $400,000 on a diamond ring at Costco
With this in mind, we decided to dig a little deeper into the aspects of shopping that Costco wins.
Here are nine reasons shoppers might choose to shop at Costco over Amazon:
Disclaimer:
The views in this article only represent the author's personal views, and do not constitute investment advice on this platform. This platform does not guarantee the accuracy, completeness and timeliness of the information in the article, and will not be liable for any loss caused by the use of or reliance on the information in the article.
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