Why TopTrade is asking additional fee for my withdraw?

I started to trade and opened my trading account with the company TopTrade. I earned some profits and submitted request to withdraw it and transfer it to my bank account. After several failures a person called me and claimed he was from TopTrade. He told me that my money transfer was intercepted and that now the money was in the bank Barklays.

Everything happened so quick that I did not remember the name of the person. I only had a phone number from which he called. He was talking to me that in order to complete the transaction, I had to pay an additional fee in the amount of 2500 EUR. After paying this amount of money, the transaction would be completed, and I would receive my money the following working day. Also, they would return 90% of the said fee.

As it was explained to me, this fee was something like a security deposit for taxes and I had to pay this fee as the money was earned in the UK. But I was not a citizen of the UK and I had never worked or lived there.

When I contacted the tax authority of my country, they told me that all necessary taxes should be paid in my country, not in the UK. Then I wrote to the tax authority of the UK but have not received the answer from them yet. I also contacted Barklays. They told me that if there were any fees, the fee would be deducted from the money being transferred. When I asked the said person from the bank how to pay that fee, he told me to ask my broker and did not explain anything more.

So I went back to ask my broker TopTrade. The broker again said that I had to pay this amount and only would tell me how to do this when I confirmed that I had this amount and when I was ready to pay.

I kept asking my broker to give me contacts of their office and also the office in London (as he told that there were two offices) as well as contacts of the institution to which I had to pay the fee but they did not give the information to me. Now they asked me to pay 3000 EUR for completion of transaction. When I told that I would not do that, they started threatening me...!

Now I cannot get my money back and I do not feel safe because of the threats I received. I have already reported the scam to the police but I have not received any answer from them yet. I also try to contact the TopTrade support service to check if the broker is a real person, however I havent not receive any answers from them too. I am not able to sign in to my trading account any more and I am sure that I have been scammed.

WikiFX Reminder: Why your broker is asking additional fee for withdraw？ It is probably that they're a SCAM! Remember to check the qualification of a broker on WikiFX App before making deposits, lest you suffer losses from such broker like TopTrade! On WikiFX App, we can see that the broker is only scored 1.36. This broker currently has no valid regulatory. Please be aware of the risk!

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