User Reviews List of EBC - WikiFX

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I was drawn from Xiaohongshu to join an EBC trader-led PAMM account. After initially attracting everyone to deposit with profits, one day they crazily placed numerous orders and depleted all the principal, exploiting customer losses. Our group had collectively deposited at least $15,000, attracted by the stable early profits. Once people stopped depositing more money, countless orders were placed one day that consumed all the capital. This behavior involves traders and platforms collaborating to lure customers into the market for deposits, where the platform and traders share the profits from customer losses—it's not normal trading loss. The trader in my case is named Wang Fu.

Reply from official EBC

Dear customer, Regarding the issue you raised, we immediately conducted an investigation. We provide the following explanations: 1. We have reviewed your PAMM account records and found that your total deposit is $500, which differs significantly from the amount you mentioned. 2. The trading activities you mentioned were carried out independently by the fund manager of your PAMM account. Before the PAMM account was launched, we ensured that all clients had signed the PAMM agreement, which detailed market fluctuations and related investment risks, and carefully selected cooperating fund managers. 3. Considering your situation, we will also communicate with the relevant traders to reiterate the risks and provide reminders regarding the trading activities and strategies of the fund manager. EBC has zero tolerance for any deceptive behavior towards clients. If you discover any deceptive behavior by the fund manager during the trading process, please provide us with detailed information, and we will assist you in handling it. EBC always strictly adheres to industry standards. We do not participate in or support any private actions between clients. We are committed to providing customers with a transparent and fair trading platform, and we adhere to the principles of integrity and respect. If you need further assistance or have any other questions, please feel free to contact us through our online customer service. We will be dedicated to serving you.

USDT deposit not credited, no response to the ticket

EBC suspended my withdrawals on their account.

I’m 100% sure that EBC is a fraud brocker. EBC suspended my requesting withdrawals because they insisted that we have to pay the tax to their tax account directly within the specific date otherwise my funds in their trading account will be frozen. Honestly, I never expected that my withdrawals has been pending by EBC until I pay the tax. Because I saw many fraud cases from international forex trading platforms that they refuse or suspend customer’s withdrawals like requesting paying the tax or being excused daily transfer limit or etc….when customers request to withdraw their funds. I’ve figured out that EBC doesn’t have a right to suspend customer’s withdrawals even unless paying taxes or not. And the tax department just notifies the amount of income tax to the customers. And customers pays them to the tax office by themselves. Nobody can suspend customer’s withdrawals whenever they request withdrawals even If we pay the tax or not. That’s no way. No FX trading platforms require to customers to pay their income tax with their company’s account directly. I’ll atteach the evidences of the records on their oline customer service below. I insist that they must return my fund in EBC account to my bank account!!!!

No customer service and unable to process fund

There is customer service for deposit, but not for withdrawal. Apply to solve the withdrawal problem of customer.

Trusted EBC: FCA & ASIC Regulated Trading Partner with Diverse Accounts & Financial Playground

I've been using EBC for a few months now and, overall, I'm pleased with their service. They're like the trusty sidekick in this market journey, regulated by FCA and ASIC, ensuring our money's in good hands. I love the variety – different accounts for different vibes. And the trading options – it's like a financial playground. Forex, commodities, shares, and indices – they've got it all. Platforms? MT4 on every device and a slick MAM one for the pros.

EBC Platform: Speedy Trades, Lackluster Service, Limited Instruments

EBC does offer a straightforward trading platform and fairly fast execution. However, my experience has been somewhat marred by less than ideal customer service. Response times to queries and concerns are somewhat inconsistent. The limited range of financial instruments doesn't appeal to my desire for diversified portfolio. It's a decent platform for beginners, but for those looking for a more comprehensive offering and paramount customer service, there may be better options out there.

Spread manipulation, chart manipulation… I remembered it was usdnzd when the price was moving in my favor and in profit, suddenly the spread widen like 30 pips and stopped me out.

I traded once on the ebc platform in October last year, and it felt pretty good. The trading environment met my expectations, and the customer service staff were also very responsible and helped me deal with various problems. In the end, it also helped me process the withdrawal in time. It is a good trading platform.

EBC is like one of my old friend, always giving me competitive spreads, and professional customer service. Particularly thanks to James, he always gives me quick and patient guidance. 👍👍👍

Satisfied with EBC: User-Friendly CFD Trading, Competitive Fees, Responsive Support

EBC has been a good choice for CFD trading. The platform is user-friendly, and I really appreciate the competitive trading fees. Their customer support is always on point—quick to respond and helpful. Happy with my experience so far!

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