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The WikiFX Score of this broker is reduced because of too many complaints!

Admiral Markets

Australia|10-15 years| Benchmark AAA|
Market Making(MM)|MT4 Full License|Global Business|High potential risk|Offshore Regulated|

https://admiralmarkets.com/

Website

Rating Index

Benchmark

Benchmark

AAA

Average transaction speed (ms)

271.7 Great

MT4/5

Full License

AdmiralMarkets-Demo

France
MT4
6

Influence

AA

Influence index NO.1

Spain 8.12
The WikiFX Score of this broker is reduced because of too many complaints!

Benchmark

Speed:AAA

Slippage:AA

Cost:AA

Disconnected:B

Rollover:AAA

MT4/5 Identification

MT4/5 Identification

Full License

6
Server Name
AdmiralMarkets-Demo MT4
Server Location France

Influence

Influence

AA

Influence index NO.1

Spain 8.12

Surpassed 9.54% brokers

Biz AreaSearch StatisticsAdvertisingSocial Media Index

Contact

+44 20 8157 7344
info@admiralmarkets.sc
https://admiralmarkets.com/
Level 1, 17 Castlereagh Street, Sydney, NSW 2000, Australia

Licenses

VPS Standard
No restriction on the broker account. Support service provided by WikiFX

Single Core

1G

40G

Open Now

Disclosure

More

Danger

ID BAPPEBTI
2022-09-20

Danger

MY SCM
2020-01-01
INVESTOR ALERT LIST
Admiral Markets

Danger

FR AMF
2017-03-30

Contact number

English

+44 20 8157 7344

English

+372 630 9306

English

+54 11 5219 8898

English

+61 1300 889 866

Other ways of contact

Broker Information

More

Check whenever you want

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WikiFX Risk Alerts 3
Previous Detection : 2024-09-17
  • The number of the complaints received by WikiFX have reached 16 for this broker in the past 3 months. Please be aware of the risk and the potential scam!
  • The number of this brokers's negative field survey reviews has reached 2. Please be aware of the risk and the potential scam!
  • The Seychelles FSA regulation with license number: SD073 is an offshore regulation. Please be aware of the risk!

WikiFX Verification

Admiral Markets · WikiFX Survey
Danger A Visit to Admiral Markets in UK -- Finding No Office
United Kingdom
Admiral Markets · Benchmark
Average transaction speed(ms)
271.7 Great
The highest transaction speed(ms)
155 Good
The highest speed of opening positions(ms)
171 Good
The highest speed of closing position(ms)
155 Good
The lowest speed of opening positions(ms)
515 Perfect
The lowest speed of closing position(ms)
406 Great
10.99USD/Lot Great
0USD/Lot
Long: -7.76USD/Lot    Short: 1.22USD/Lot
Long: 0USD/Lot    Short: 0USD/Lot
Average slippage
-0.6 Perfect
Maximum transaction slippage
6 Great
Maximum positive slippage
-1 Good
Maximum negative slippage
6 Great
Average disconnection frequency (times/day)
0.5 Great
Average reconnection time (millisecond/per request)
22
Ranking: 5 / 132
Test user 241
Orders 1,178
Ocuppied margin $342,841 USD
Data Source WikiFX Data provide
Updated: 2024-09-13 01:00:00

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Admiral Markets · Company Summary

Registered in Australia
Regulated by ASIC/FCA/CYSEC
Year(s) of establishment 10-15 years
Trading instruments Forex, Indices, Stocks, Commodities, Bonds, ETFs
Minimum Initial Deposit 1 USD or equivalent
Maximum Leverage 1:10-1:1000 flexible leverage
Minimum spread Forex typical spreads from 0.6 pips (EURUSD)
Trading platform MT4, MT5, Webtrader
Deposit and withdrawal method bank wire, Skrill, Neteller, VISA, MasterCard, cryptocurrencies, Perfect Money
Customer Service Email, phone number, live chat
Fraud Complaints Exposure Yes

Admiral Markets Overview

Admiral Markets is a global online trading provider offering trading services in various financial instruments, including forex, stocks, commodities, and indices. The company was founded in 2001 and is headquartered in Estonia, with offices in various countries around the world. Admiral Markets is regulated by several financial authorities, including the UK Financial Conduct Authority (FCA) and the Cyprus Securities and Exchange Commission (CySEC). The company offers a range of trading platforms, account types, and educational resources to its clients.

Admiral Markets is a Market Making (MM) broker, which means that it acts as a counterparty to its clients in trading operations. That is, instead of connecting directly to the market, Admiral Markets acts as an intermediary and takes the opposite position to its clients.

Admiral Markets Overview

Regulatory Status

Admiral Markets is regulated by several respected financial authorities globally, ensuring a secure and compliant trading environment. In Australia, it is regulated by ASIC under the Market Making (MM) model. Similarly, in the United Kingdom and Cyprus, the firm is overseen by the FCA and CYSEC respectively, both also under the Market Making model.

Additionally, it holds a Retail Forex License in Seychelles, further extending its regulatory framework to offshore jurisdictions. However, it's important to note that its BaFin license in Germany has been revoked, which might affect its operations within Germany.

Regulatory Status
Regulatory Status
Regulatory Status
Regulatory Status
Regulatory Status

Pros and Cons of Admiral Markets

Advantages:

  • Wide range of trading instruments and account types to choose from

  • Flexible maximum leverage options

  • Multiple payment methods available with varying fees

  • Comprehensive educational resources for traders of all levels

  • Customized customer service for different regions and languages

  • Access to various trading platforms including MT4, MT5, and Webtrader

  • A variety of trading tools and features such as negative balance protection and free VPS

Disadvantages:

  • Limited availability in some regions and countries

  • Commission and fee structures can be complex and vary by payment method and account type

  • Limited promotions or bonuses offered for new or existing clients

  • Some account types may require a minimum deposit that could be prohibitive for some traders

  • Limited customer support availability on weekends

Pros Cons
Wide range of trading instruments and account types Limited availability in some regions and countries
Flexible maximum leverage options Commission and fee structures can be complex
Multiple payment methods with varying fees Limited promotions or bonuses offered
Comprehensive educational resources for all trader levels Some account types may require high minimum deposits
Customized customer service for different regions Limited customer support availability on weekends
Access to various trading platforms (MT4, MT5, Webtrader)
Variety of trading tools and features (e.g., free VPS)

Market Instruments

Admiral Markets offers a diverse range of trading products, encompassing over 8,000 instruments across various asset classes to cater to different investment preferences:

  1. Forex: Provides traders with the opportunity to trade 80 CFDs on various currency pairs, allowing for significant exposure to global currency markets.

  2. Indices: Offers 43 Indices CFDs, which include both cash CFDs and Index Futures, enabling traders to speculate on the movements of major market indices.

  3. Stocks: Features over 3,000 Share CFDs and provides options for investing in thousands of shares directly, catering to equity market participants.

  4. Commodities: Includes CFDs on a variety of commodities such as metals, energies, and agricultural products, offering traders diverse commodity trading options.

  5. Bonds: Allows trading in US Treasuries and Germany Bund CFDs, appealing to those interested in fixed-income securities.

  6. ETFs: Provides access to more than 370 ETF CFDs and numerous other ETFs available through the Invest.MT5 platform, expanding the range of exchange-traded funds available for trading.

Market Instruments

Spreads and Commissions

In terms of spreads, commissions, and other costs, there are some advantages and disadvantages among the different account types offered by the broker. The Invest. MT5 and Zero. MT5 accounts offer the advantage of zero spreads, which can help traders to save on costs. Additionally, the Trade. MT5 and MT4 accounts have low spreads, which are also beneficial for traders. The Trade. MT5 and MT4 accounts also offer low commissions on Single Share & ETF CFDs, which is a plus. However, the commissions on Cash Indices and Energies for the Zero. MT5 account are relatively high, as are the commissions on Forex & Metals for this account type. Additionally, the spreads on Trade. MT5 and MT4 accounts are higher than those on the Invest. MT5 and Zero. MT5 accounts. Overall, traders should consider the spreads, commissions, and other costs when choosing an account type that suits their needs.

Trading Accounts available in Admiral Markets

Admiral Markets offers five account types: Trade.MT5, Invest.MT5, Zero.MT5, Trade.MT4, and Zero.MT4. The Invest.MT5 account has the lowest minimum deposit requirement, starting at just $1 USD/EUR/JOD/GBP, and offers the widest range of trading instruments including over 4500 stocks and more than 400 ETFs; however, it does not support leverage trading. Only the Trade.MT5 account offers the option for an Islamic account.

For more detailed differences among the account types offered by Admiral Markets, please refer to the table below:

Feature Trade.MT5 Invest.MT5 Zero.MT5 Trade.MT4 Zero.MT4
Minimum Deposit $25 USD/EUR/JOD, 100 AED $1 USD/EUR/JOD/GBP $25 USD/EUR/JOD, 100 AED $25 USD/EUR/JOD, 100 AED $25 USD/EUR/JOD, 100 AED
Account Balance Currencies USD, EUR, JOD, AED USD, EUR, JOD, GBP USD, EUR, JOD, AED USD, EUR, JOD, AED USD, EUR, JOD, AED
Trading Instruments Forex (80), Metals (5), Energy (3), etc. Stocks (>4500), ETFs (>400) Forex (80), Metals (3), Energy (3), etc. Currency pairs - 37Metal CFDs - 4Energy CFDs - 3Cash Index CFDs - 16Stock CFDs - 230 Currency pairs - 45Metal CFDs - 3Cash Index CFDs - 10Energy CFDs - 3
Leverage 1:500 - 1:10 Not applicable 1:500 - 1:10 1:500 - 1:10 1:500 - 1:10
Spread From 0.5 pips From 0 pips From 0 pips From 0.5 pips From 0 pips
Commissions From $0.02/share for stocks & ETFs From $0.02/share for stocks & ETFs Forex & Metals from $1.8 to $3.0/lot Single Share & ETF CFDs - from 0.02 USD per share 4Other instruments - no commissions Forex & Metals - from 1.8 to 3.0 USD per 1.0 lots 3Cash Indices - from 0.05 to 3.0 USD per 1.0 lots 3Energies - 1 USD per 1.0 lots 3
Islamic Account Option Yes No No No No
Trading Platforms MetaTrader 5, MetaTrader Web Trader MetaTrader 5, MetaTrader Web Trader MetaTrader 5, MetaTrader Web Trader MetaTrader 4, MetaTrader Web Trader MetaTrader 4, MetaTrader Web Trader

Trading platform(s) that Admiral Markets offers

Admiral Markets offers a comprehensive suite of trading platforms to cater to various trading needs:

  • MetaTrader 5 (MT5): Available for Windows, Android, iOS, and Mac, MT5 is a multi-asset platform favored globally for trading Forex, CFDs, exchange-traded instruments, and futures. It features advanced charting tools, automated trading options, and mobile apps that allow trading on the go.

  • MetaTrader 4 (MT4): Known for its reliability and powerful analytical tools, MT4 is available for Windows and offers advanced trading capabilities in a secure environment. It supports Forex and CFD trading.

  • Admirals Mobile App: Developed in-house, this mobile app provides a user-friendly interface for trading CFDs on various instruments. Available for mobile devices, it ensures trading accessibility anytime, anywhere.

  • StereoTrader: An advanced MetaTrader panel that enhances trading with strategic order types, stealth modes, and intelligent automation. It's designed for traders looking for precision and flexibility in their strategies.

  • Virtual Private Server (VPS) with Admirals: Offers traders the ability to use Admiral's powerful platforms remotely on any device at any time, enhancing trading flexibility and execution speed.

  • Parallels for macOS: This virtualization solution allows Mac users to seamlessly run Windows applications like MT4 and MT5 directly on their desktops.

Trading platform(s)

Maximum leverage of Admiral Markets

Admiral Markets offers a range of leverage options from 1:10 to 1:1000, allowing traders to select the level that aligns with their strategy and risk tolerance. While higher leverage can amplify profits from smaller investments, it also increases the potential for significant losses.

Deposit and Withdrawal

Admiral Markets AS Jordan Ltd offers straightforward deposit and withdrawal options with various fee structures:

Deposits:

  • Bank Transfer, Visa and MasterCard, Perfect Money: Deposits are free of charge across all these methods.

Deposit

Withdrawals:

  • Bank Transfer: Allows one free withdrawal per month; subsequent withdrawals incur a fee of 5 JOD / 10 USD / 10 EUR each.

  • Perfect Money: Includes one free withdrawal per month; additional withdrawals are charged at 1%, with a minimum fee of 1 EUR / 1 USD.

Withdrawals

Trading and Additional Fees:

  • Commissions: Specific rates and values are detailed in the Contract Specifications.

  • Internal Transfers: Transfers between accounts with the same base currency are free. Transfers between accounts with different base currencies incur a 1% fee, after five free transfers.

  • Account Opening: Free for both live and demo accounts.

  • Inactivity Fee: A charge of 10 USD per month applies if no transactions have been executed for 24 months, provided the account balance is positive.

  • Currency Conversion Fee: A fee of 0.3% is applied to trades in assets quoted in different currencies from the account's base currency, with a minimum of 0.01 units of the base currency.

Educational Resources in Admiral Markets

Admiral Markets offers a robust suite of educational resources suitable for traders of all experience levels. These resources encompass an economic calendar to monitor significant market events, comprehensive market reports, and real-time charts that provide up-to-date market conditions.

Additionally, traders can benefit from a variety of learning formats including video tutorials for practical guidance on trading platforms, interactive webinars and seminars for insights from market experts, as well as eBooks that delve into trading strategies and concepts. A glossary is also available to help traders familiarize themselves with trading terminology, enhancing their understanding of the financial markets.

Educational Resources
Educational Resources
Educational Resources

Customer Service of Admiral Markets

Admiral Markets provides a comprehensive customer care service to its clients worldwide. Customers can contact the company's multilingual customer support through phone or email in their own native language and get personalized assistance.

The company also has regional offices to provide customers with personal assistance. However, the support availability hours are limited, and there is no live chat or social media support available. Also, the company does not offer dedicated support for VIP clients.

Customer Service

Conclusion

Admiral Markets is a well-established online trading broker with over 19 years of industry experience, offering a diverse range of financial instruments, platforms, and account types to traders globally. The broker provides robust tools and educational resources to support informed trading decisions, along with flexible leverage and multiple payment options.

While Admiral Markets stands out for its tailored services across different regions, potential drawbacks include high commissions on certain accounts, a limited selection of cryptocurrencies, and the absence of 24/7 customer support.

FAQs about Admiral Markets

  1. What regulatory bodies oversee Admiral Markets?

    1. Admiral Markets is regulated by ASIC, FCA, CYSEC, and holds a Retail Forex License in Seychelles.

  2. What can I trade on Admiral Markets?

    1. The platform offers forex, indices, commodities, stocks, bonds, cryptocurrencies, and ETFs.

  3. Which trading platforms does Admiral Markets support?

    1. Admiral Markets supports MetaTrader 4 (MT4) and MetaTrader 5 (MT5).

  4. Does Admiral Markets provide educational resources?

    1. Yes, it offers webinars, seminars, eBooks, and market analysis.

  5. What account types does Admiral Markets offer?

    1. Available accounts include Trade.MT4/MT5 and Zero.MT4/MT5.

  6. Are there fees or commissions at Admiral Markets?

    1. Some accounts have no commissions while others may charge based on the traded instrument.

  7. How can I manage funds in my Admiral Markets account?

    1. Funds can be deposited or withdrawn via bank transfers, credit/debit cards, and e-wallets like Skrill and Neteller.

News

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2024-08-21 16:34

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Review 26

26 Comments
Write a comment
All(26) Latest Positive(5) Neutral(4) Exposure(17)
Exposure
Abuse the right to blame customers and steal profits.
For nearly 2 months, Admiral still cannot prove that I traded with a price error because I traded without a price error, so they could not find proof that I was wrong. But Admiral still tried to take my profit of 9021 USD. Admiral used that profit to do other things without explanation, appropriating profits without cause and without understanding the definition of mispricing. Meanwhile, Admiral blamed the customer for a pricing error that Admiral himself did not understand. Are you looking for an excuse to blame me for making a price mistake, traders? Do you think it's unreasonable? Once there is a price error, Admiral will prove me wrong, and the price is different from other exchanges. But I didn't trade any price errors; I proved that the Admiral price is still the same as on other exchanges. Because Admiral wanted to take my profit of 9,021 USD, he found an excuse to take money like that. I hope someone will stand up and accompany me to eliminate unreasonable strategies that rob traders like me of their money. This was a huge lesson for me when I put my trust in Admiral in the wrong place. Meanwhile, they are defrauding customers who trust them with too much money. I cannot accept to give up and let Admiral take my profits unjustly. I will do everything to restore justice and not be deceived. Thank you, traders, for reading and sharing to gain better information and understand how Admiral deceives customers. These are the proofs I want to show you of what Admiral has done to me and others who are suffering like me. Here, traders, please let me know where I made a mistake in the above price when Admiral blamed me for the price. Please give me feedback and comments.
Dustin282
06-13
Exposure
Admiral appropriates clients' profits.
I am a customer of Admiral with the registered Account Number: "83008753 MT5, Account Name: Nguyen Hai Duong. I am from Vietnam. However, on April 25, 2024, they said they needed to review my account. Two days later, they claimed that my account had violated their Terms and Conditions and only allowed me to withdraw the deposited amount, not the profits. I don't understand where I went wrong. Therefore, I suspect that Admirals SC Ltd. Deceived me and seized my property. Website: https://admiralmarkets.com.cy/, with the licensing authority being Admiral Markets UK Ltd. Admiral accused me of violating T&C and attempted to withhold all my profits. I traded normally; I did not engage in price manipulation or scalping. I don't receive any bonuses, I don't trade on gaps, I don't trade freeswaps, I don't trade after-breakouts, I don't trade on scalping, so how does Admiral steal my profits However, they tried to justify seizing my profits by accusing me of violating T&C when I earned profits. Isn't that just an excuse to take my profits? They have held my profits for almost a week now and have automatically deleted my profit, without any explanation. I hope the the community can help me recover the profits they took from me. I have requested evidence of my alleged misconduct, but they have not provided any evidence. Admiral accuses me of not taking profits at the peak, speculating that I traded at different prices, but I proved that day other platforms ran at the correct prices. Admiral is trying every reason to take my profits and those of other traders. The Admiral alleges that I violated policy 5.10. They take advantage of low profit rates, high leverage, swap fees from me, and I trade in very small quantities. What did I violate? Please help me recover my money and others like me, who have faced similar situations where they cannot withdraw profits. They are holding $9021 USD from me. I hope the the community has measures or can help us to recover the money that Admiral has withheld from us. I am the one pleading for help, please, the community, have mercy on us and help us recover the profits that Admiral has taken from us. I only trust that the community is important to us to help me recover the money. Thank you, the community, for reading and considering my plea. Sincerely, Thank you.
Dustin282
05-06
Exposure
No refund
I deposited and traded on March 26, 2024, until April 24, 2024, when they asked me to prove my income to prove that my deposit was mine. When I emailed them and asked how to prove my income, they suspended my transaction and asked me to cancel it. Next, they refused to allow me to withdraw and publicly deducted $8529 from my account. They said I violated T&C and only allowed me to withdraw my deposit without any profit. I didn't do anything wrong, nor did I make any transactions. Therefore, Admiral SC Ltd. deceived and intentionally confiscated my property without clear reasons. Certification body address: 10.17 CasTeleaGh StreeTm Sydney, New South Wales 2000. The Admiral told me that the T&C error was just one way they intentionally stole my money. I trade completely normally without any skills. I am a long-term trader, and this is the first time I have encountered such a ridiculous situation. Other trading institutions also require me to provide financial proof when depositing and trading with them for a period of time, but when I do so, I can still trade normally. Before I traded on Imperial Markets, they deducted $8526 from my account. I trade and hold long-term orders for a month, and when I make a profit, they start robbing me for no reason? If I make a mistake in the transaction, why don't they notify me of the mistake and remind me? Because they have not yet proven my income, they have suspended my transactions and deducted them from my account.
EricBui
05-01
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