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Global Broker Regulation & Inquiry App

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/10

City Index

United Kingdom|5-10 years|
Suspicious Regulatory License|Suspicious Scope of Business|Suspicious Overrun|High potential risk|

https://www.cityindex.co.uk/

Website

Rating Index

Influence

Influence

C

Influence index NO.1

Poland 3.56
Surpassed 15.40% brokers
Biz AreaSearch StatisticsAdvertisingSocial Media Index

Contact

+44 0800 060 8609
support@cityindex.co.uk
https://www.cityindex.co.uk/
Moor House 120 London Wall London City Of London EC2Y 5ETE C 2 Y 5 E T UNITED KINGDOM

Licenses

Licensed Institution:GAIN Capital UK Limited

License No.:113942

VPS Standard
*No restriction on the broker account

Single Core

1G

40G

1M*ADSL

Open
Warning: Low score, please stay away!
2024-12-22
  • It has been verified that this broker currently has no valid regulation. Please be aware of the risk!
3

Basic information

Registered region
United Kingdom
Operating period
5-10 years
Company Name
GAIN Capital UK Limited
Abbreviation
City Index
Company employee
--
Customer Service Email Address
support@cityindex.co.uk
Contact number
004408000608609
Company address
Moor House 120 London Wall London City Of London EC2Y 5ETE C 2 Y 5 E T UNITED KINGDOM

刘震华叫爹

Hong Kong

This platform deceived me with fee reduction and deposit bonus activity。let me go bankrupt now,Please remember these two liars Liu Zhenhua and Wang Shundong,Moreover, many of the people in their chat software are actors who invited them, all act,The purpose is to deceive us good people,These people are unscrupulous and do not commit evil. I hope those who are still being deceived will wake up soon。I hope these liars can learn from their mistakes and stop , to do this kind of tricks.,There is an old saying in China that people do what the sky is watching to see if the report is not yet time.When the time comes, you can not run away even if you want.。Finally, I want to persuade Liu Zhenhua and Wang Shun East. You don't want that kind of it, you need to take morality for your own future generation.。Everyone remembers this woman, she was the one who led me into this cheater's den, everyone sees her true colors, don't be fooled again, shout as soon as possible the police, in this case it is possible to get back the lost money and cheated, otherwise you really throw yourself into the abyss. I hope that the brothers who were deceived like me see this news, the abyss early rein in and stop believing what they say.

Exposure

2023-01-12

开心4443

Hong Kong

In the middle of the year, a woman and my friend took me to speculate in stocks, followed by him, Liu Zhenhua and Wang Shundong. Learn to speculate in stocks, and follow them to speculate in gold. At the beginning, they can still cash out. Later, the account was deliberately hedged and locked by them. They can't cash out. They asked the customer service that they need to make up the margin before they can cash out. They didn't make up the money in the next two days. The chat account was forced to be cancelled, and the trading software was also disabled. I hope that the brothers who saw the news will join together to find the cheater and return our hard-earned money.

Exposure

2023-01-10

Eason Lee

Hong Kong

Stay away from City Index I was almost a victim. They lured me to invest on their platform, but suddenly I realized that they are not regulated and can't be held for any loss.

Positive

2023-02-14

花田大叔(彤的天)

Taiwan

My initial impression of this dealer was very good! The trading signals they provided were very accurate and helped me make a lot of money. The trading tools are very rich and full of high technology, haha. I will continue to trade on their platform, and hope to keep it going, let's work together!

Positive

2022-12-15

FX1146762524

Hong Kong

The website of this city index looks okay, but I would like to provide services in Chinese... After all, it is more convenient to trade and communicate in one's own mother tongue! So this company would not be my first choice.

Positive

2022-12-14

5
Marketing Strategy
Biz Area
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Company Summary
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Website

Most visited countries/areas

  • Australia
  • United Kingdom
  • cityindex.com.au

    Server Location

    United Kingdom

    Most visited countries/areas

    United Kingdom

    Website Domain Name

    cityindex.com.au

    Website

    WHOIS.AUDNS.NET.AU

    Company

    AU-NIC

    Server IP

    79.141.35.175

  • cityindex.ae

Company Summary

Attention:This broker is suspected to be a clone, and the official website is inaccessible. We have collected relevant information as much as possible.It's recommend to visit the correct official website:https://www.cityindex.com

Aspect Financial
Company Name CityIndex
Registered Country/Area United Kingdom
Founded Year 2017
Regulation Suspicious Clone:FCA
Products&Services CFD trading,Spread betting,Forex trading,Bullion
Account Types Standard account,MT4 account
Commissions&Spreads Commissions:0.08%;Spreads:Standard:as low as 0.8pts;MT4:as low as 0.5 pts
Trading Platform CityIndex mobile app,web trader,trading view,MT4
Demo Account Available
Customer Support Phone:0203 194 1801;live chat;Email:support.uk@cityindex.com.
Educational Resources News&analysis,Academy

Overview of CityIndex

CityIndex, established in 2017 and based in the United Kingdom, is flagged as a suspicious clone by the Financial Conduct Authority (FCA), indicating potential risks associated with its operations.

The company offers a range of financial products and services, including CFD trading, spread betting, Forex trading, and bullion. It provides different account types, such as Standard and MT4 accounts, with competitive commissions at 0.08% and variable spreads starting as low as 0.8 and 0.5 pts for Standard and MT4 accounts, respectively.

CityIndex supports various trading platforms, including a mobile app, web trader, TradingView, and MT4, meeting diverse trading preferences.

A demo account is available for practice and strategy testing. Customer support is accessible via phone, live chat, and email, and the company offers educational resources through its news and analysis section and an academy for traders to enhance their knowledge and skills.

Overview of CityIndex

Is CityIndex Limited Legit or a Scam?

CityIndex is identified as a “Suspicious Clone” by the Financial Conduct Authority (FCA) in the United Kingdom, holding an Investment Advisory License with the license number 113942.

This status indicates that CityIndex may be imitating a legitimate FCA-regulated firm, raising concerns about its authenticity and the safety of dealing with it.

Is CityIndex Limited Legit or a Scam?

Pros and Cons

Pros Cons
Experience and Reliability Suspicious Clone Warning
Customer Support Regulatory Concerns
Execution Speed Trust Issues
Backed by StoneX Risk of Fraud
Exclusive Trading Tools Limited Protection

Pros of City Index:

  1. Experience and Reliability: City Index boasts over one million account holders globally, including live and demo accounts, indicating a broad user base and experience in the financial markets. This experience is supported by reliable, market-leading trading technology ensuring high execution rates.

  2. Customer Support: The platform provides dedicated 24/5 customer support, ensuring assistance is always available to address user queries and concerns, enhancing the overall trading experience.

  3. Execution Speed: City Index claims that over 99% of trades are executed in less than a second. Moreover, if the price moves in the user's favor while an order is being processed, the platform will execute the order at the better price, demonstrating a commitment to providing advantageous trading conditions.

  4. Backed by StoneX: The platform is supported by StoneX, a Nasdaq-listed Fortune 100 company with over a century of experience in the financial markets. This backing provides a strong foundation and added reassurance for traders about the platform's stability and heritage.

  5. Exclusive Trading Tools: City Index offers a range of exclusive tools and insights, including personalized Performance Analytics and Algorithm-powered SMART Signals, designed to enhance trading strategies and maximize trading potential.

Cons of City Index:

  1. Suspicious Clone Warning: The Financial Conduct Authority (FCA) has flagged City Index as a suspicious clone, raising significant concerns about its legitimacy and the safety of funds, which could deter potential clients.

  2. Regulatory Concerns: Being labeled as a suspicious clone implies that City Index may not adhere to the strict regulatory standards and protections that legitimate FCA-regulated firms are subject to, potentially exposing traders to greater risks.

  3. Trust Issues: The clone warning can lead to trust issues among potential and current users, affecting the platform's reputation and user confidence in the services provided.

  4. Risk of Fraud: Trading with a platform identified as a suspicious clone carries a heightened risk of fraud, including the possibility of deceptive practices that could lead to financial losses for traders.

  5. Limited Protection: Users may not have access to the usual regulatory protections, such as the Financial Services Compensation Scheme (FSCS) or the Financial Ombudsman Service, which are available when dealing with an authorized and regulated firm, potentially leaving them without recourse in the event of disputes or financial issues.

Products & Services

City Index offers a broad array of products and services designed to attract the diverse needs of traders and investors, enabling them to engage in various markets with different strategies:

  1. CFD Trading: City Index's CFD trading service allows traders to speculate on the price movements of a wide array of financial instruments across different markets without the need to own the underlying assets. This includes:

    • Products & Services
    1. Indices: Trade on major global indices such as the FTSE 100, S&P 500, and DAX, allowing exposure to broad market trends.

    2. Stocks: Offers the ability to trade CFDs on shares of leading companies from around the world, including tech giants like Apple and Google, automotive leaders like Tesla, and energy firms such as ExxonMobil.

    3. Commodities: Traders can speculate on commodities like crude oil, natural gas, gold, and silver, providing a way to diversify portfolios or hedge against other investments.

    4. Products & Services
  2. Spread Betting: Particularly appealing for UK clients due to its tax efficiency, spread betting involves speculating on the direction of financial markets without taking ownership of the underlying asset. This service includes markets such as:

    1. Forex Pairs: Bet on currency movements, including popular pairs like GBP/USD, EUR/USD, and USD/JPY.

    2. Indices: Spread bet on the future direction of market indices like the NASDAQ 100 and the Nikkei 225.

    3. Spread Betting
    4. Commodities: Engage in spread betting on commodities markets, including gold, oil, and agricultural products like wheat and coffee.

  3. Forex Trading: City Index provides access to the vast foreign exchange market, offering:

    1. Major Pairs: Trade well-known forex pairs such as EUR/USD, USD/JPY, and GBP/USD, which feature high liquidity and tight spreads.

    2. Minor Pairs: Opportunities in less commonly traded pairs like EUR/GBP and AUD/NZD, which can offer unique trading opportunities.

    3. Exotic Pairs: Trade exotic pairs such as USD/SGD and EUR/TRY, which may present higher volatility and potential for significant movements.

    4. Forex Trading
  4. Bullion: Traders interested in precious metals have the opportunity to engage in bullion trading, which includes:

    1. Gold: Trade gold CFDs or spread bets as a hedge against currency devaluation or as a safe-haven asset during times of market uncertainty.

    2. Silver: Offers the ability to trade silver, another precious metal that serves as both an investment and an industrial commodity, reflecting both economic health and investor sentiment.

    3. Bullion

Account Types

City Index offers two main types of accounts tailored to meet the needs of various traders, each with distinct features and benefits:

Standard Account:

  • Market Access: With the Standard account, traders can explore a vast array of trading opportunities across more than 13,500 markets, including a wide range of asset classes.

  • Trading Platforms: Traders have access to City Index's award-winning suite of platforms and apps, designed to enhance the trading experience with user-friendly interfaces and powerful tools.

  • Charting and Analysis: The account comes equipped with the advanced TradingView charting package, offering over 80 technical indicators to aid in market analysis and decision-making.

  • Customer Support: Standard account holders benefit from round-the-clock customer service, available via live chat, email, and phone, ensuring support is always at hand.

  • Competitive Pricing: Traders can enjoy competitive pricing on thousands of popular markets, making it easier to manage trading costs.

    • Account Types

MT4 Account:

  • Platform: The MT4 account is specifically designed for traders who prefer the renowned MetaTrader 4 platform, known for its robust functionality, customizability, and wide acceptance among the trading community.

  • Market Variety: This account type provides access to thousands of global markets with ultra-tight spreads, including more than 80 currency pairs as well as expanded access to other asset classes like indices and commodities.

  • Expert Advisors: Traders can utilize Expert Advisors (EAs) from FX Blue for automated trading strategies, enhancing their trading efficiency and potential for success.

  • Analytical Tools: The MT4 account offers a comprehensive range of custom indicators and drawing tools, alongside integrated news and analysis features to help traders stay informed and analyze new opportunities effectively.

  • Charts and Timeframes: A wide variety of charts and timeframes are available, allowing traders to conduct thorough technical analysis and tailor their trading strategies to different market conditions.

MT4 Account

Commissions & Spreads

City Index offers competitive and transparent pricing structures designed to attract a wide range of trading preferences and strategies:

  1. Spreads:

    1. EUR/USD: Spreads start as low as 0.7 points, allowing for cost-effective trading in one of the most popular currency pairs.

    2. Major Indices: Trading major indices like the FTSE 100 or S&P 500 comes with tight spreads from just 0.4 point, facilitating index trading with minimal transaction costs.

    3. US Crude Oil: For commodities traders, US Crude can be traded with spreads starting from 1.5 points, offering access to the energy market with competitive pricing.

    4. Spot Gold: Traders interested in precious metals can benefit from spot gold spreads as low as 0.5 points, enabling efficient gold trading.

    5.  Spreads
  2. Commissions:

    1. Shares Trading: City Index charges a low commission of 0.08% on share trades, making it accessible for traders to engage in equity markets without high transaction costs.

    2. Commissions
  3. Other fees

    1. Margin requirements vary based on trade size, with a tiered structure that ranges from 5% for smaller trades to 20% for larger positions. This step margin approach allows traders to understand the leverage and risk associated with their trades clearly.

Trading Platform

CityIndex provides many types of trading platform to users.

Mobile Trading App:

City Index's mobile trading app is designed for traders who need the flexibility to access the markets from anywhere. Compatible with both Android and iOS devices, the app features an intuitive interface with simple one-swipe dealing, making it easy to execute trades quickly.

It also includes advanced charting capabilities and seamless execution to ensure a robust trading experience on the go. The app is ideal for traders who want to stay connected to the markets and manage their positions while away from their desktops.

Trading Platform

TradingView Integration:

City Index integrates TradingView, an industry-leading charting package, into its platform offerings. This integration provides traders with access to over 80 custom indicators and a suite of drawing tools, facilitating detailed market analysis.

The ability to trade directly from charts adds a layer of convenience and efficiency, allowing traders to act swiftly on their analysis. This feature is particularly beneficial for technical traders who rely heavily on chart patterns and indicators for their trading decisions.

TradingView Integration

Multi-Device Dealing:

The multi-device dealing capability of City Index ensures a trading experience across various platforms, including desktop and mobile.

This feature allows traders to start their analysis or trading on one device and continue on another without losing any functionality or data, ensuring consistency and flexibility in their trading activities. It's an essential feature for traders who use multiple devices throughout the day and need a unified trading experience across all of them.

 Multi-Device Dealing

Online Trading Platform (Web Trader):

City Index's Web Trader is a comprehensive, browser-based trading platform that offers access to over 13,500 global markets. It features customizable workspaces and advanced charts, meeting the needs of both novice and experienced traders.

The platform's 'one-click trading' functionality and Performance Analytics tool enhance the trading experience by simplifying the execution process and providing valuable insights into trading behavior, helping traders refine their strategies for improved performance.

MetaTrader 4 (MT4):

City Index enhances the widely-used MetaTrader 4 (MT4) platform with additional tools and maintains the platform's renowned features such as tight spreads and fast trade executions. Traders can take advantage of nine different Expert Advisors (EAs) from FX Blue to automate their trading strategies, making it easier to implement complex trading algorithms.

The customisable economic calendar and availability of a mobile trading app for MT4 ensure that traders are well-equipped to make informed decisions based on the latest market events and trade on the move, respectively.

 MetaTrader 4 (MT4)

Customer Support

Enzo FX provides customer support through various channels to address the queries and concerns of its clients. Customers can reach out to the support team via email at support@enzofx.com for assistance with any account or trading-related issues.

For those preferring direct verbal communication, Enzo FX offers telephone support at +50688784222, allowing for immediate assistance. The company is based in Mata Redonda, Las Vegas, 10108 Costa Rica, for any clients who will need to correspond via mail or require physical location details.

This multi-channel support system ensures that clients have accessible and convenient options to seek help when needed.

Customer Support

Educational Resources

City Index offers two key educational resources for its traders:

Analysis & News:

This section provides the latest market research, trade ideas, and insights on popular topics, including indices, shares, forex, commodities, IPOs, and central bank movements. It's designed to keep traders informed about current market trends and potential trading opportunities.

Educational Resources

Academy:

City Index's Academy offers structured courses and individual lessons covering a wide range of trading topics. From the basics of trading to more advanced strategies and analyses, the Academy is geared towards enhancing traders' knowledge and skills, regardless of their experience level.

Educational Resources

Conclusion

City Index stands out as a comprehensive trading platform, offering traders access to over 13,500 global markets through user-friendly mobile apps and web-based platforms, including the popular MetaTrader 4 and TradingView integration.

With features like ultra-tight spreads, low commissions, and high-speed execution, City Index meets a wide range of trading styles and preferences. The platform is further enhanced by its educational resources and analysis tools, designed to support traders in making informed decisions.

FAQs

Q: What markets can I trade with the City Index?

A: You can trade over 13,500 markets, including forex, indices, shares, commodities, and more.

Q: Does City Index offer mobile trading?

A: Yes, City Index offers mobile trading apps for both Android and iOS devices.

Q: Can I practice trading on the City Index without risking real money?

A: Yes, City Index provides a demo account for practice trading.

Q: What trading platforms are available at City Index?

A: City Index offers its proprietary web trader, mobile apps, MetaTrader 4, and TradingView integration.

Q: Are educational resources available for beginners at City Index?

A: Yes, the City Index offers an array of educational resources, including courses and lessons in its Academy section.

Q: How can I fund my City Index account?

A: City Index's secure funding portal supports various methods, including bank transfers and credit/debit cards.

Q: What customer support options does City Index offer?

A: City Index provides customer support via live chat, email, and phone.

Keywords

  • 5-10 years
  • Suspicious Regulatory License
  • Suspicious Scope of Business
  • Suspicious Overrun
  • High potential risk

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