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The WikiFX Score of this broker is reduced because of too many complaints!

Pocket Option

Costa Rica|5-10 years|
Global Business|High potential risk|

https://pocketoption.com/

Website

Rating Index

Influence

Influence

AAA

Influence index NO.1

United States 9.05

Surpassed 15.40% brokers

Biz AreaSearch StatisticsAdvertisingSocial Media Index

Contact

+44 20 8123 4499
support@pocketoption.com
https://pocketoption.com/
Republic Of Costa Rica, San Jose- San Jose Mata Redonda, Neighborhood Las Vegas, Blue Building Diagonal To La Salle High School
The WikiFX Score of this broker is reduced because of too many complaints!

Licenses

No valid regulatory information, please be aware of the risk!

VPS Standard
No restriction on the broker account. Support service provided by WikiFX

Single Core

1G

40G

Open Now

Disclosure

Danger

MY SCM
2020-01-01
INVESTOR ALERT LIST
Pocket Option

Contact number

English

+44 20 8123 4499

Other ways of contact

Broker Information

More

Company Name

Infinite Trade LLC

Abbreviation

Pocket Option

Platform registered country and region

Costa Rica

Company website
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Warning: Low score, please stay away! 2
Previous Detection : 2024-12-04
  • It has been verified that this broker currently has no valid regulation. Please be aware of the risk!
  • The number of the complaints received by WikiFX have reached 15 for this broker in the past 3 months. Please be aware of the risk and the potential scam!

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Pocket Option · Company Summary

Company Summary

Company profile

Risk Warning

Online trading involves significant risk, and you may lose all of your invested capital. It is not suitable for all traders or investors. Please ensure that you understand the risks involved and note that the information contained in this article is for general information purposes only.

General Information & Regulation

Feature Detail
Registered Country/Region Marshall Islands
Found 2017
Regulation unregulated
Market Instrument currency, commodities, stocks, cryptocurrencies, and indices
Account Type Stranger, Newbie, Beginner, Experienced, Master, Pro, and Guru
Demo Account Yes ($10,000 virtual capital)
Maximum Leverage N/A
Spread N/A
Commission N/A
Trading Platform web
Minimum Deposit $5
Deposit & Withdrawal Method cards, e-payments, and cryptocurrencies

Pocket Option, a trading name of Gembell Limited, is allegedly an online Forex and CFD broker founded in 2017 and registered in the Marshall Islands that claims to provide its clients with various tradable financial instruments on the web-based trading platform via 7 user levels.

Here is the home page of this brokers official site:

home page

As for regulation, it has been verified that Pocket Option currently has no valid regulation. The fact that the Pocket Option is not regulated means that the safety of investors' funds and trading activities cannot be effectively protected. Investors should be careful to get away from the Pocket Option broker.

General Information & Regulation

Note: The screenshot date is January 19, 2023. WikiFX gives dynamic scores, which will update in real time based on the broker's dynamics. So the scores taken at the current time do not represent past and future scores.

Market Instruments

Pocket Option offers investors access to 100+ global trading assets in the Forex market, including currency, commodities, stocks, cryptocurrencies, and indices.

Account Types

Apart from demo accounts with $10,000 virtual capital, Pocket Option gives 7 user levels: Stranger (without deposit), Newbie (deposit less than $100), Beginner (minimum account balance of $100), Experienced (minimum account balance of $1,000), Master (minimum account balance of $5,000), Pro (minimum account balance of $15,000), and Guru (minimum account balance of $50,000).

Account Types

Trading Platform

Instead of the world's most advanced and popularly-used MT4 and MT5 platforms, Pocket Option gives traders a web-based trading platform. Anyway, you had better choose brokers who offer the leading MT4 and MT5, which are highly praised by traders and brokers alike due to their ease of use and great functionality, offering top-notch charting and flexible customization options. They are especially popular for their automated trading bots, a.k.a. Expert Advisors.

Trading Platform

Deposit & Withdrawal

Pocket Option supports a variety of convenient deposit and withdrawal methods, consisting of cards (Visa, MasterCard), e-payments (Perfect Money, Advcash, WebMoney, Jeton, and PayRedeem), and various cryptocurrencies such as Bitcoin, Tether and more.

The minimum deposit requirement is only $5 and the minimum withdrawal amount is $10. It does not charge commissions for deposits and withdrawals.

Deposit & Withdrawal

Customer Support

Pocket Options customer support can be reached by Hotline: +44 20 8123 4499 or send messages online to get in touch. You can also follow this broker on social networks such as Telegram, Twitter, Facebook, Instagram and YouTube.

Pros & Cons

Pros Cons
• Multiple trading instruments and account types • No regulation
• Demo accounts available • Trading condition is unspecified
• Low minimum deposit ($5) • Regional restrictions

Frequently Asked Questions (FAQs)

Q 1: Is Pocket Option regulated?
A 1: No. It has been verified that Pocket Option currently has no valid regulation.
Q 2: At Pocket Option, are there any regional restrictions for traders?
A 2: Yes. Pocket Option does not provide service to residents of the EEA countries, USA, Israel, UK and Japan.
Q 3: Does Pocket Option offer demo accounts?
A 3: Yes. Pocket Option offers demo accounts with $10,000 virtual capital.
Q 4: Does Pocket Option offer the industry-standard MT4 & MT5?
A 4: No. Instead, Pocket Option offers a web-based trading platform.
Q 5: What is the minimum deposit for Pocket Option
A 5: The minimum initial deposit with Pocket Option is only $5.
Q 6: Is Pocket Option a good broker for beginners?
A 6: No. Pocket Option is not a good choice for beginners. It is unregulated, so trading with this broker is dangerous. Stay away!
Registered in Marshall Islands
Regulated by No effective regulation at this time
Year(s) of establishment 2-5 years
Trading instruments currency, commodities, stocks, cryptocurrencies, indices
Minimum Initial Deposit $5
Maximum Leverage Information not available
Minimum spread Information not available
Trading platform Web application for any device
Deposit and withdrawal method cards (Visa, MasterCard), e-payments (Perfect Money, Advcash, WebMoney, Jeton, and PayRedeem), and various cryptocurrencies such as Bitcoin, Tether and more
Customer Service phone number, address, live chat
Fraud Complaints Exposure Yes

It is important to note that the information provided in this review may be subject to change due to the constant updating of the company's services and policies. In addition, the date on which this review was generated may also be an important factor to consider, as information may have changed since then. Therefore, readers are advised to always verify updated information directly with the company before making any decision or taking any action. Responsibility for the use of the information provided in this review rests solely with the reader.

In this review, if there is a conflict between the image and the text content, the text content should prevail. However, we recommend that you open the official website for further consultation.

Pros and cons of Pocket Option

Pros of Pocket Option:

  • Low minimum deposit requirement of $5, making it accessible for traders with small budgets.

  • Wide range of trading instruments available, including currencies, commodities, stocks, cryptocurrencies, and indices.

  • Convenient deposit and withdrawal options, such as cards, e-payments, and cryptocurrencies.

  • No commissions charged for deposits and withdrawals, allowing for cost-effective transactions.

  • Comprehensive educational resources, including tutorials, guides, and trading strategies, to enhance traders' knowledge and skills.

  • Multiple customer support options, including a support desk, community help feature, hotline, and social media channels, ensuring assistance is readily available.

  • Demo account feature for traders to practice and familiarize themselves with the platform without risking real money.

Cons of Pocket Option:

  • Lack of information regarding spreads, commissions, and maximum leverage, making it difficult for traders to assess the cost of trading.

  • Unregulated status, as Pocket Option is registered in the Marshall Islands and does not operate under effective regulation.

  • Limited transparency regarding real account details, potentially raising concerns for traders seeking more information before investing.

  • Limited availability of information on the company's website, which may leave traders with unanswered questions or a lack of clarity on certain aspects.

  • Please note that the information provided here is based on the information given and should be evaluated in combination with additional research and due diligence.

What type of broker is Pocket Option?

Advantages Disadvantages
Pocket Option offers tight spreads and fast execution due to its Market Making model. As a counterparty to its clients' trades, Pocket Option has a potential conflict of interest that may lead to decisions that are not in the best interest of its clients.

Pocket Option is a Market Making (MM) broker, which means that it acts as a counterparty to its clients in trading operations. That is, instead of connecting directly to the market, Pocket Option acts as an intermediary and takes the opposite position to its clients. As such, it can offer faster order execution speed, tighter spreads and greater flexibility in terms of the leverage offered. However, this also means that Pocket Option has a certain conflict of interest with their clients, as their profits come from the difference between the bid and ask price of assets, which could lead to them making decisions that are not necessarily in the best interests of their clients. It is important for traders to be aware of this dynamic when trading with Pocket Option or any other MM broker.

General information and regulation of Pocket Option

Pocket Option is an unregulated forex broker registered in the Marshall Islands. Established within the last 2-5 years, it offers a wide range of trading instruments, including currencies, commodities, stocks, cryptocurrencies, and indices. The company provides a web application for trading on various devices, supports multiple deposit and withdrawal methods, and offers customer service in multiple languages. While it offers a demo account for traders to practice with virtual money, important details such as spreads, commissions, and maximum leverage are undisclosed. Traders should exercise caution due to the company's unregulated status and limited transparency.

In the following article, we will analyze the characteristics of this broker in all its dimensions, providing you with easy and well-organized information. If you are interested, read on.

General information

Market instruments

Advantages Disadvantages
Diversification: Access to a wide range of asset classes Lack of specific information on available instruments
Opportunity for profit: Multiple markets to trade in Limited information on minimum spread and maximum leverage
Flexibility: Ability to choose from different investment options Potential higher risks due to lack of regulation
Market coverage: Exposure to various sectors and industries Limited transparency and oversight

Pocket Option offers a diverse range of trading instruments suitable for traders of different preferences. With access to currencies, commodities, stocks, cryptocurrencies, and indices, traders have the opportunity to diversify their portfolios and take advantage of market opportunities across various asset classes. This instrument dimension provides flexibility and allows traders to explore different markets based on their trading strategies and preferences.

Market instruments

Spreads and commissions for trading with Pocket Option

Advantages Disadvantages
Unknown spreads: No information on minimum spreads Lack of transparency in evaluating trading costs
Potential cost savings: Spreads and commissions may be competitive Difficulty in comparing pricing with other brokers
Flexibility in trading: Potential for variable spread offerings Uncertainty about the impact of spreads on profitability
Potential for favorable trading conditions Limited information on commissions and additional costs

Pocket Option does not provide specific information regarding spreads and commissions, making it challenging for traders to evaluate the costs associated with trading. The lack of transparency in this dimension can create uncertainty when it comes to assessing the overall expenses and comparing Pocket Option with other brokers.

However, there are potential advantages to this situation. While the spreads are unknown, there is a possibility that they could be competitive, potentially resulting in cost savings for traders. The flexibility in trading is also a potential benefit, as Pocket Option may offer variable spread offerings that suit different trading strategies and market conditions. Traders may also find favorable trading conditions, although the exact details are not disclosed.

On the downside, the absence of information on spreads and commissions hinders traders from accurately evaluating the impact of trading costs on their profitability. Additionally, the lack of transparency makes it difficult to compare Pocket Option's pricing with other brokers in the market. Furthermore, traders may not have visibility on any additional costs or commissions that may be applicable.

Trading accounts available in Pocket Option

Advantages Disadvantages
Risk-free practice: Demo account allows trading with virtual money Limited information on real account types and features
Platform familiarity: Opportunity to explore and test different trading platforms Lack of transparency on minimum spreads and leverage
Strategy development: Test trading strategies without risking real funds Limited insight into account benefits and conditions
Education and learning: Learn about trading features and tools Uncertainty regarding account types and their specific features

Pocket Option offers a demo account where traders can experience the platform's benefits without any financial risk. This allows users to practice trading strategies, familiarize themselves with the platform, and explore different trading options. The demo account is a valuable tool for beginners to learn about trading features, experiment with different approaches, and gain confidence before transitioning to live trading.

However, it is worth noting that there is limited information available regarding the real account types offered by Pocket Option. Traders may not have a comprehensive understanding of the account features, minimum spreads, and leverage available on live accounts. Additionally, the specific benefits and conditions associated with different account types are not disclosed.

Trading platform(s) that Pocket Option offers

Advantages Disadvantages
Accessibility: Accessible on various devices and platforms Potential limitations in terms of features or functionality
Convenience: No need to download or install additional software Reliance on internet connectivity for access
Flexibility: Allows trading on-the-go Potential differences in user experience across platforms
Compatibility: Supports iOS, Android, web app, and telegram bot Possible limitations in terms of technical support or updates

Pocket Option offers a web application that is compatible with various devices and platforms, including iOS, Android, web app, and a Telegram bot. This multi-platform support provides traders with accessibility and convenience, allowing them to access their trading accounts without the need for additional downloads or installations.

The web application's compatibility ensures flexibility, enabling traders to engage in trading activities while on-the-go. This dimension allows traders to have a seamless trading experience across different devices, providing convenience and flexibility to manage their trades.

However, there may be potential disadvantages associated with this dimension. While the web application offers accessibility on multiple platforms, there could be limitations in terms of features or functionality compared to dedicated software platforms. Additionally, the reliance on internet connectivity for access may pose challenges in areas with unstable or limited internet connections.

Trading platform(s)

Maximum leverage of Pocket Option

Advantages Disadvantages
Increased trading power and potential profitability Higher risk of losses
Opportunity to amplify returns Potential for overexposure and margin calls
Access to larger positions with a smaller investment Limited risk management control
Flexibility in adjusting trading strategies and positions Potential regulatory restrictions on high leverage

Pocket Option does not disclose the maximum leverage offered, which is an essential factor for traders to consider. Leverage allows traders to control larger positions in the market with a smaller investment, potentially amplifying both profits and losses. However, it is important to be aware of the advantages and disadvantages associated with leverage.

Deposit and Withdrawal: methods and fees

Advantages Disadvantages
Wide range of deposit and withdrawal options Potential security risks with cryptocurrency transactions
Convenient and accessible payment methods Potential fees imposed by payment providers
Low minimum deposit and withdrawal requirements Limited information provided on withdrawal processing times
No commissions charged for deposits and withdrawals Dependency on third-party payment processors
Flexibility in using both traditional and digital payment methods Potential limitations on withdrawal amounts

Pocket Option offers a variety of deposit and withdrawal methods, providing traders with convenience and accessibility. Users can choose from options such as cards (Visa, MasterCard), e-payments (Perfect Money, Advcash, WebMoney, Jeton, and PayRedeem), and cryptocurrencies like Bitcoin and Tether.

The minimum deposit requirement of only $5 makes it accessible to traders with different budget levels. Similarly, the minimum withdrawal amount of $10 allows for flexibility in managing funds. Notably, Pocket Option does not charge any commissions for deposits and withdrawals, which is advantageous for traders.

However, there are certain considerations to keep in mind. When using cryptocurrencies, there may be potential security risks associated with transactions. Traders should take appropriate measures to ensure the security of their cryptocurrency transactions.

Furthermore, while Pocket Option does not charge commissions, it's important to note that payment providers may impose fees on certain transactions. Traders should familiarize themselves with the fee structure associated with their chosen payment methods.

Additionally, the platform does not provide detailed information on the withdrawal processing times, which may require users to inquire or seek clarification directly from customer support.

Moreover, the reliance on third-party payment processors introduces a level of dependency on their services and operational efficiency. It's advisable to be aware of the terms and conditions set by these processors.

deposit and withdrawal

Educational resources in Pocket Option

Advantages Disadvantages
Comprehensive educational resources Lack of personalized guidance
Tutorials, guides, and trading strategies available Self-directed learning may require additional effort
Accessible help section for easy navigation Potential information overload
Enhances knowledge and understanding of trading concepts May not cater to all learning preferences
Self-paced learning allows flexibility in studying Lack of interactive learning components

Pocket Option provides a comprehensive range of educational resources in their help section. Traders can access tutorials, guides, and various trading strategies, enabling them to enhance their knowledge and understanding of trading concepts. The availability of these resources in one place makes it convenient for users to navigate and explore the educational materials.

By offering tutorials, guides, and trading strategies, Pocket Option empowers traders to engage in self-paced learning. This flexibility allows individuals to study at their own convenience and progress at their preferred pace. The educational resources serve as valuable references for traders seeking to improve their trading skills and expand their knowledge in the financial markets.

However, it's important to note that while the educational resources are comprehensive, they may not provide personalized guidance tailored to individual traders' needs. Some individuals may require additional support or a more interactive learning experience. The self-directed nature of the educational resources means that traders need to take the initiative to seek out and engage with the materials actively.

Customer service of Pocket Option

Advantages Disadvantages
Multiple channels of support available Limited availability of hotline hours
Community support for connecting with other traders Response time may vary
Multilingual service for enhanced accessibility Lack of personalized support
Social media presence for easy communication Potential language barriers
Built-in support desk for direct assistance Reliance on digital communication channels

Pocket Option offers a variety of customer care options to assist users with their inquiries and concerns. Traders can reach out to the support team through the built-in Support Desk, where they can receive direct assistance for their specific needs. Additionally, there is a Community Help feature, allowing users to connect with a global community of traders, share knowledge, ask questions, and find answers.

The availability of multilingual service in multiple languages enhances accessibility and accommodates users from various regions. Traders can communicate with support specialists in their preferred language, including English, Russian, Portuguese, Spanish, and more.

Moreover, Pocket Option maintains a social media presence on platforms such as Twitter, Facebook, YouTube, Instagram, and Telegram, making it convenient for users to engage with the company and seek assistance through familiar channels.

customer care

Conclusion

In conclusion, Pocket Option is an unregulated forex broker based in the Marshall Islands. While it offers a diverse range of trading instruments and a user-friendly web application for trading on different devices, there are several concerns to consider. The lack of effective regulation raises questions about the company's transparency and client protection. The undisclosed spreads, commissions, and maximum leverage make it difficult for traders to assess the overall cost of trading. However, the low minimum deposit requirement and convenient deposit and withdrawal methods can be seen as advantages for some traders. The comprehensive educational resources, including tutorials and trading strategies, provide some support for traders looking to enhance their knowledge and skills. Customer care options, such as the support desk and community help, offer assistance and the ability to connect with other traders. Nonetheless, it is essential to approach Pocket Option with caution due to the absence of regulation and the limited information available regarding key aspects of their services. Traders should carefully evaluate the risks and consider alternative options before engaging with this broker.

Frequently asked questions about Pocket Option

  • Question: What trading instruments are available on Pocket Option?

  • Answer: Pocket Option offers a variety of trading instruments, including currency pairs, commodities, stocks, cryptocurrencies, and indices.

  • Question: What is the minimum deposit requirement on Pocket Option?

  • Answer: The minimum deposit requirement on Pocket Option is $5, making it accessible for traders with different budget sizes.

  • Question: What are the available deposit and withdrawal methods on Pocket Option?

  • Answer: Pocket Option supports convenient deposit and withdrawal methods, including cards (Visa, MasterCard), e-payments (Perfect Money, Advcash, WebMoney, Jeton, PayRedeem), and various cryptocurrencies such as Bitcoin and Tether.

  • Question: Are there any fees for deposits and withdrawals on Pocket Option?

  • Answer: Pocket Option does not charge any commissions for deposits and withdrawals, allowing traders to manage their funds more efficiently.

  • Question: Can I try out the platform before investing real money?

  • Answer: Yes, Pocket Option provides a demo account feature where traders can experience the platform's benefits using virtual money. It's a risk-free way to explore the platform's functionalities without any investment.

  • Question: What educational resources are available on Pocket Option?

  • Answer: Pocket Option offers a comprehensive range of educational resources, including tutorials, guides, and various trading strategies in the help section. Traders can access these resources to enhance their trading knowledge and skills.

  • Question: What customer support options are available on Pocket Option?

  • Answer: Pocket Option provides multiple customer support options, including a built-in support desk, a community help feature, a hotline with specific hours of operation, and the ability to send messages through various social media platforms. Traders can choose the most suitable channel to seek assistance and get their questions answered.

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