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Score

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The WikiFX Score of this broker is reduced because of too many complaints!

TenX Prime

Australia|2-5 years|
Regulated in South Africa|Financial Service Corporate|White label MT4|Regional Brokers|Suspicious Overrun|High potential risk|

https://tenxprime.com

Website

Rating Index

MT4/5 Identification

MT4/5 Identification

White Label

12
Server Name
TenXPrime-REAL SERVER MT4
Server Location Singapore

Contact

+61 731033723
support@tenxprime.com
https://tenxprime.com
https://www.facebook.com/profile.php?id=100084109445525&mibextid=LQQJ4d
The WikiFX Score of this broker is reduced because of too many complaints!

Licenses

Licensed Institution:TENX PRIME (PTY) LTD

License No.:52035

VPS Standard
*No restriction on the broker account

Single Core

1G

40G

1M*ADSL

WikiFX Risk Alerts
2024-12-22
  • The number of the complaints received by WikiFX have reached 7 for this broker in the past 3 months. Please be aware of the risk and the potential scam!
2

Basic information

Registered region
Australia
Operating period
2-5 years
Company Name
TenX Prime LTD
Abbreviation
TenX Prime
Company employee
--
Customer Service Email Address
support@tenxprime.com
Contact number
0061731033723
Company website
Keywords 7
2-5 years
Regulated in South Africa
Financial Service Corporate
White label MT4
Regional Brokers
Suspicious Overrun
High potential risk

Arif4039

Indonesia

Withdrawal was rejected because he was suspected of carrying out illegal trading and withdrawal exceeded the deposit limit, finally the account was suspended and withdrawal was rejected.

Exposure

2023-09-06

Ilham1716

Malaysia

please dont trade at Tenxprime, 50USD profit also can't paid !!! fraud broker be carefull !! Already 1 week waiting for withdrawal support always give same reason " high volume withdrawal " 8 days - my account blocked can,t login anymore.

Exposure

2023-09-04

Bachtiar 1212

Indonesia

I made a withdrawal for more than 2 weeks without success and it was always rejected. then my account was suspended and could not be accessed again. I lost my money and I can't get my profits back. Don't use this broker. This broker is a very dangerous scam.

Exposure

2023-09-03

Bachtiar 1212

Indonesia

old balance withdrawal I waited 2 days but the money has not yet entered my bank account. I tried changing the withdrawal method via TRC20 but it still takes a long time. status is always pending

Exposure

2023-08-17

Muhammad qasim817

Pakistan

Dear sir i have make a withdraw request from last 7 business days but my withdrawal is still pending kindly help my to approve.

Exposure

2023-05-26

mizan

Malaysia

I tried to withdraw my money in this broker around 2152 usd but after ten hour my account got blocked i cant access to mt4 and the tenxprime website help me get my money back

Exposure

2023-02-17

AlSaid

Egypt

I have been deposit 150$ in Tenx primer from 10 days and use it at mtr 4 to trading and i have profits. When i try to withdrawal 200$ still pending 4 days , 6 days processing and finally rejected for Technical issues! I trading again and i have profits around 235$ but when try to withdrawal my palance appear zeroo. I want to reported this issue and i want to return my money.

Exposure

2023-02-14

刘宝齐

Malaysia

It's been 2 days and I haven't withdrawn the money yet. Please customer service come to deal with it

Exposure

2023-02-08

JJ2749

Singapore

I made 500% decided to check broker ratings and saw it wasn’t regulated from Australian agencies. Be careful y’all. I withdrew all of the gains but they rejected and disabled my account.

Exposure

2023-02-02

杨欣雨

Malaysia

Unfortunately, it does not provide demo account, and I guess I won’t easily give it a try without demo account. Do you guys have any advice? My colleague recommends it to me.

Neutral

2023-02-20

FX3111991038

Egypt

I made many withdrawals from this broker and it all works with no problem it’s a trusted broker that you can use and withdraw smoothly from

Positive

10-17

FX3111991038

Egypt

I made 2 withdrawals from this broker via crypto currency and i received the amount with no problem

Positive

09-06

FX1226459765

South Africa

TenX is a nice broker, their accounts have very good conditions. Orders are implemented extremely fast and spreads are quite low there. I like the option that I can get a bonus per deposit. Thanks a lot.

Positive

2023-02-15

毛宁4485

South Africa

I opened a demo account here. It turned out to be not difficult. The Metatrader4 trading platform is easy to learn and after a week I understood everything.

Positive

2022-12-16

小鱼儿59826

Colombia

If you see a foreign exchange company registered in St. Vincent and the Grenadines, just close the website...they really aren't worth it. Even if you make a successful withdrawal, it may just be part of a Ponzi scheme!

Positive

2022-12-16

刘宝齐

Malaysia

This is good and will arrive

Positive

2022-12-07

16
Account Information
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Official website

Website

  • tenxprime.com

    Server Location

    Singapore

    Website Domain Name

    tenxprime.com

    Server IP

    85.187.128.38

Company Summary

TenX Prime Basic Information
Company Name TenX Prime
Founded 2020
Headquarters Australia
Regulations ASIC, FSCA (Exceeded)
Tradable Assets Forex, commodities, cryptocurrencies
Account Types TenX MT4
Minimum Deposit $25
Maximum Leverage 1:500
Spreads Starting from 0.1 pips
Commission No explicit commissions
Deposit Methods Instant Bank Transfer, Wire Transfer, Bitcoin, VISA
Trading Platforms MetaTrader 4 (MT4)
Customer Support Email, Phone
Education Resources Limited information available
Bonus Offerings 50% bonus on every deposit

General Information

Founded in early 2020, TenX is allegedly a broker incorporated in Saint Vincent and the Grenadines that provides its clients with the worlds most popular MetaTrader4 trading platform, leverage up to 1:500, low spreads and no commissions on various tradable assets and 24×7 live chat customer support service. TenX Prime offers a diverse range of trading instruments, including 35 currency pairs, gold and silver, three energies, and 30 cryptocurrencies. The platform also provides multiple deposit and withdrawal options for convenience.

basic-info

Is ForexMart Legit?

ForexMart is currently regulated by the Australia Securities & Investment Commission (ASIC, Regulation No.001300934) and Financial Sector Conduct Authority (FSCA, Regulation No.52035).

However, the current regulatory status of FSCA is marked as “Exceeded.” This indicates that TenX Prime has surpassed certain regulations or requirements set by the regulatory authority. It's important to note that regulatory statuses can change, and it is recommended to stay updated on the latest regulatory information and ensure that TenX Prime remains within a compliant regulatory framework before engaging in any financial transactions.

regulation

Pros and Cons

When considering TenX Prime as a trading platform, it's essential to weigh its advantages and disadvantages. Here is a brief summary of the pros and cons of TenX Prime to help you make an informed decision.

Pros Cons
Diverse range of trading instruments Current regulatory status of FSCA marked as “Exceeded”
Low minimum deposit requirement Limited information on educational resources
Generous leverage up to 1:500 Limited community support
MT4 trading platform offered Non-trading fees not explicitly mentioned
Multiple deposit and withdrawal options Limited trading instruments
No educational contents

Market Instruments

Account Types

There is only one live trading account type offered by TenX, apart from demo accounts, namely TenX MT4. Opening a TenX MT4 account requires the minimum initial deposit amount of only $25.

Account

How to Open an Account?

  1. To open a Forexmart account, navigate to the ForexMart website home page and select one of three options “Trade With Us” or “Open a Trading Account”

2. Fill in your personal information, register your account and get verified

3. Select types of account and open live trading accountProceed to deposit funds to your account

4. Make your deposit & start trading

Leverage

TenX Prime provides varying leverage ratios for different trading instruments. The leverage options are as follows:

- Currency pairs: The leverage ratio for currency trading is 1:500, allowing traders to control larger positions in the forex market. However, for the ZARJPY currency pair, the leverage ratio is set at 1:100.

- Metals: Traders can access the metals market with a leverage ratio of 1:200. This enables them to amplify their exposure to precious metals like gold and silver.

- Energies: For energy trading, TenX Prime offers a leverage ratio of 1:100. This allows traders to take advantage of opportunities in commodities such as oil and natural gas.

- Cryptocurrencies: TenX Prime provides a leverage ratio of 1:25 for cryptocurrency trading. Traders can leverage their positions to capitalize on price movements in the volatile cryptocurrency market.

It's essential for traders to understand the implications of leverage and manage their risk effectively. While leverage can increase potential profits, it also magnifies the potential losses. Traders should employ proper risk management strategies and have a thorough understanding of leverage before engaging in trading activities.

Spreads & Commissions

TenX Prime claims that it offers spreads starting from as low as 0.1 pips. The spreads are floating, meaning they may vary depending on market conditions and liquidity.

In terms of commissions, TenX Prime operates on a no-commission model. This means that traders are not charged any explicit commissions on their trades. Instead of commissions, the broker may apply a spread markup to the quotes provided. This spread markup is designed to cover the costs and services provided by TenX Prime.

It's important for traders to keep in mind that spreads and commissions may vary across different trading instruments and account types. It is recommended to review the specific spread and commission details provided by TenX Prime for each instrument before initiating trades.

Non-Trading Fees

TenX Prime prides itself on offering no swaps, meaning that traders do not incur overnight interest charges when holding positions overnight. This feature can be particularly beneficial for those who prefer to avoid or are restricted from participating in swap-based transactions.

However, it's worth noting that there may be other non-trading fees associated with TenX Prime's services that are not explicitly mentioned or detailed on their website. These fees could include charges related to account maintenance, inactivity, or certain payment methods.

Trading Platform Available

When it comes to trading platforms available,TenX gives traders the worlds most widely-used MetaTrader4 platform. There are three different versions: MT4 Desktop, MT4 Mobile and MT4 Web. MT4 is known as one of the most successful, efficient, and competent forex trading software, featuring automatic monitoring, advanced charts and live analysis. While with MT4 Mobile, trading can be done from anywhere and at any time through the right mobile terminals such as Android and Apple iOS devices.

Trading
Trading

Here is a comparison table of trading platforms offered by different brokers:

Broker Trading Platform
TenX Prime MT4
FxPro MT4, MobileTrading, MT5, cTrader
RoboForex cTrader, MT4, MT5, R MobileTrader, R StocksTrader, R WebTrader
Pocket Option Pocket Option, MT5
Tickmill MT4, MT5, Tickmill Mobile App
EXNESS Group Exness Trade Terminal, MobileTrading, MT4, MT5, WebTrader
AMarkets MT4, MT5

Deposit & Withdrawal

TenX Prime offers convenient deposit and withdrawal methods to its clients. For deposits, options such as Instant Bank Transfer, Wire Transfer, Bitcoin, and VISA are available. There are no minimum deposit amounts, and no commission is charged. Deposits are executed promptly, with some methods providing instant execution within minutes.

Regarding withdrawals, clients can use the same methods: Instant Bank Transfer, Wire Transfer, Bitcoin, and VISA. There is no minimum withdrawal amount, and no commission is applied. Clients can expect a smooth and fee-free withdrawal process.

payment-methods

Here is the comparison table of minimum deposit required by different brokers:

Company Minimum Deposit
TenX Prime $25
FxPro $100
RoboForex $10
Pocket Option $50
Tickmill $100
EXNESS Group $1
AMarkets $100

Customer Support

TenX Prime values the satisfaction and support of its clients. To ensure efficient customer service, clients can contact the support team via email at support@tenxprime.com. Additionally, clients can reach out directly by calling +61731033723.

TenX Prime encourages clients to not hesitate in contacting them with any concerns or questions they may have. The support team is readily available to provide assistance and address client inquiries promptly.

For clients who prefer physical correspondence, TenX Prime provides its location address as Unit G04/3 Sam Sing Street, Waterloo NSW 2017.

Educational Resources and Community Support

There is limited information about educational resources and community support on the TenX Prime website. However, traders can still reach out to TenX Prime's customer service for any inquiries or assistance they may need.

Trading Tools

TenX Prime offers an Economic Calendar, which allows traders to stay informed and up to date on scheduled dates of significant releases or events that could potentially impact the movement of individual security prices or the market as a whole. By consulting the Economic Calendar, traders can anticipate important economic announcements such as interest rate decisions, GDP releases, employment reports, and other key economic indicators that can influence market volatility and trading opportunities. Keeping track of these events can assist traders in making informed decisions and adapting their strategies accordingly.

Bonus

TenX Prime offers a 50% deposit bonus to traders, allowing them to trade with a higher margin. This bonus serves as an incentive for clients to deposit funds into their trading accounts and provides them with additional capital to enhance their trading opportunities. However, traders should be aware of the terms and conditions associated with the bonus, including any requirements for withdrawal. Overall, the 50% deposit bonus is a valuable feature that can benefit traders looking to increase their trading power.

bonus

Conclusion

In conclusion, TenX Prime offers the advantage of being a regulated trading platform, providing traders with a sense of security. The platform is currently regulated by the Financial Sector Conduct Authority (FSCA), ensuring compliance with regulatory standards. However, the current regulatory status of FSCA is marked as “Exceeded,” indicating that TenX Prime has surpassed certain regulations or requirements. While the platform provides a wide range of trading instruments for diversification, it lacks comprehensive information on educational resources, community support, and non-trading fees. Traders should conduct thorough research and consider their specific needs before selecting TenX Prime as their preferred platform to ensure it aligns with their trading preferences and requirements.

FAQs

Q: Is TenX Prime a regulated financial services provider?

A: Yes, TenX Prime is a regulated financial services provider. It is regulated by the Australia Securities & Investment Commission (ASIC) and the Financial Sector Conduct Authority (FSCA). However, the current regulatory status of FSCA is marked as “Exceeded.”

Q: What is the minimum deposit required to open an account with TenX Prime?

A: The minimum deposit required to open an account with TenX Prime is $25.

Q: What is the maximum leverage offered by TenX Prime?

A: TenX Prime offers a maximum leverage of 1:500 for forex trading. However, for the ZARJPY currency pair, the leverage ratio is set at 1:100. The leverage ratios for other trading instruments are as follows: 1:200 for metals, 1:100 for energies, and 1:25 for cryptocurrencies.

Q: What deposit and withdrawal methods are available with TenX Prime?

A: TenX Prime offers several deposit and withdrawal methods, including Instant Bank Transfer, Wire Transfer, Bitcoin, and VISA. These methods ensure convenient and prompt execution of transactions without any minimum deposit or withdrawal amounts.

Q: What trading platform does TenX Prime offer?

A: TenX Prime provides the MetaTrader 4 (MT4) trading platform, which is known for its advanced charting tools, live analysis features, and automated trading capabilities.

Keywords

  • 2-5 years
  • Regulated in South Africa
  • Financial Service Corporate
  • White label MT4
  • Regional Brokers
  • Suspicious Overrun
  • High potential risk

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