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The WikiFX Score of this broker is reduced because of too many complaints!

PrimeX Capital

South Africa|2-5 years|
Regulated in South Africa|Financial Service Corporate|MT5 Full License|Global Business|Suspicious Overrun|High potential risk|

https://primexcapital.com/en

Website

Rating Index

MT4/5 Identification

MT4/5 Identification

Full License

4
Server Name
PrimeXBroker-Live MT5
Server Location United Kingdom

Contact

support@primexbroker.com
https://primexcapital.com/en
74 Walmer Street, Sydenham, Johannesburg, Gauteng , 2192, South Africa.
https://www.facebook.com/PrimeX.Capital.En
The WikiFX Score of this broker is reduced because of too many complaints!

Licenses

Licensed Institution:PRIMEX BROKER (PTY) LTD

License No.:51864

VPS Standard
*No restriction on the broker account

Single Core

1G

40G

1M*ADSL

WikiFX Risk Alerts
2024-12-21
  • The number of the complaints received by WikiFX have reached 8 for this broker in the past 3 months. Please be aware of the risk and the potential scam!
2

Basic information

Registered region
South Africa
Operating period
2-5 years
Company Name
PRIMEX BROKER (PTY) LTD
Abbreviation
PrimeX Capital
Company employee
--
Customer Service Email Address
support@primexbroker.com
Company address
74 Walmer Street, Sydenham, Johannesburg, Gauteng , 2192, South Africa.
Keywords 7
2-5 years
Regulated in South Africa
Financial Service Corporate
MT5 Full License
Global Business
Suspicious Overrun
High potential risk

FX3575067292

India

Here they have debited my all profit on the name of dividend adjustment and told me that I have made a trade on dividends adjustment date even I hold the position for two days and the profit made by me in price in spa 35 indic.this very un fair I suggest the action to be taken against them.if any know how to complaint against them tell me

Exposure

11-01

FX2268650498

Iraq

I have a zero account with them, but in reality, the spread is strong. Despite taking $8 for a 1 lot trade, they deducted approximately $4600 in commission from me during my trades. It's unfair, I swear.

Exposure

08-20

esraa3922

Egypt

More fraud or any problems that occur during the news or trading, I will be compensated. When the trading started, they told me that trading during the news time is only affected by a difference of 5 points in the customers’ footsteps. They deceive customers about the advantages of the company, but when they subscribe, they deny what they say. Prime It was mentioned by the support that it is all a lie and that they have nothing to do with Forex. And when you enter the video, it appears that the deal is closed seconds before the news. That was before the platform interacted with Arid by more than 90 points, and this is what caused my loss. They also claim that my loss was due to the breakout, as the cursing of the liquidity provider increased, so it is impossible to compensate. I can provide you with a video showing what happened to the company. Ahmed Al-Araji told me, “How long is the money?”

Exposure

03-22

FX4212888028

Iraq

Please be careful, unable to withdraw now.

Exposure

01-22

FX3976589283

Iraq

Primex claims to be an ECN broker, but it is clear that it manipulates the candles with proof.

Exposure

2023-11-24

AlGUBORI

Iraq

Fraudsters, the problem was not solved. They just contacted me and asked me to withdraw the report that was previously submitted. And in return, they will investigate and try to solve the problem, and so far no amount has been returned..

Exposure

2023-11-03

AlGUBORI

Iraq

PrimeX is a fraudulent and deceitful company. Their customer service deceives clients with the company's supposed advantages, but when you subscribe, they deny what they promised, as it happened to me. They told me that trading during news time wouldn't be affected, and the spread would only increase by a maximum of 5 points. They also claimed that any issues during news or trading would be compensated. However, when I started trading, the spread increased by more than 90 points, causing me significant losses. They then falsely attributed my losses to the spread. Interestingly, during a video, it was evident that the trades were closed seconds before the news announcement, even before the platform could react to the news. This clearly showed that all the support team's claims were lies, and they have no connection to forex whatsoever. When I contacted the company's manager, Ahmed Al-Araji, he told me, 'The funds are not enough to cover the loss because we lost with the liquidity provider, so it's impossible to provide any compensation.' I can provide you with a video showing what happened.

Exposure

2023-07-21

Hus

Russia

They closed my account because i bought Usd through zain cash from one of there traders who are responsible for deposit money for clients

Exposure

2023-07-12

Alrubaie ‎7634

Iraq

They said, Enter $200 in a copying program, and one of the experts trades for you, and there is a team that follows him. I told them that if he lost, they said to compensate you. I was happy with their words, and within less than 24 hours, when I transferred the money in the wallet, he entered many losing deals. When I called them, they said, “This is the expert’s strategy. Leave it to him.” When I came back, I found my account from 200 dollars, it became 1.74

Exposure

2023-02-09

Lyer li

Pakistan

Market tools provide valuable insights to enhance my trading decisions, but the wait times can be frustrating.

Neutral

08-01

Avondale McAllister

Netherlands

Just wanted to share my experience with PrimeX Broker. The absence of deposit and withdrawal fees is a big win for traders. It's nice not having to worry about those extra charges. However, be aware of the inactivity fee – $50 a month if you don't trade for 3 months straight. Something to keep in mind, but overall, a positive experience.

Neutral

2023-12-06

FX1527844142

New Zealand

Hey, just sharing my experience with PrimeX Broker. Started off with the Standard ECN account. The variable spreads are okay, starting from 1.5 pips. It's cool that there's no commission on this one. Market conditions play a role, but so far, so good. Might explore other accounts later.

Neutral

2023-12-05

Munther Twaij

Iraq

Thank you to Professor Ahmed Al-Araji, who directed us to this site, and how do we check the trading company and its licenses, but at the same time, his company is not yet licensed, and according to his words, it is considered one of the companies that we must avoid

Neutral

2022-11-09

Ai 汐汐

New Zealand

Great Platform. Amazing transaction Speed. Excellent online customer response. No unnecessary charges. Very flexible and easy. Good maintenance. Active social media Presence. I’m very pleased with them.

Positive

2023-03-07

aaaaaaaaaaaaaaaa

Iraq

best ecn

Positive

2023-02-04

Mukhelif

Iraq

The best broker I dealt with, fast withdrawal, quick deposit

Positive

2023-01-25

mr9422

Iraq

One of the best trading companies

Positive

2023-01-25

FX2933748192

Iraq

Thank you, Professor Ahmed Al-Araji

Positive

2022-12-28

Alaa Salman

Iraq

Professor Ahmed Al-Araji, may God bless him

Positive

2022-12-05

FX3893331254

Egypt

Thank you Ahmed Al-Araji

Positive

2022-11-08

20
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Official website

Website

  • primexcapital.com

    Server Location

    United States

    Website Domain Name

    primexcapital.com

    Server IP

    108.138.246.2

  • primexbroker.com

Company Summary

PrimeX Broker Basic Information
Founded in 2022
Registered Country/Region Saint Vincent and the Grenadines
Regulation Not regulated
Minimum deposit $10
Account Types Standard ECN, Narrow ECN, and Zero ECN
Demo Account Yes
Leverage up to 1:500
Spreads From 0.1 pips (ZERO ECN)
Commissions No commissions
Tradable Assets Forex, commodities, indices, stocks, crypto
Trading platforms MetaTrader 5 (available for Desktop, Mobile)
Automated Trading Yes
Funding options Bank Transfer, International Development Bank, Perfect Money, Tether (USD T), Zain Cash
Customer support Phone, email, online chat

Overview of PrimeX Broker

Established in 2022, PrimeX Broker is a Forex and CFD broker that is registered in Saint Vincent and the Grenadines. The broker offers a range of financial instruments, including Forex, cryptocurrencies, commodities, indices, and stocks. PrimeX Broker claims to offer fast execution, low spreads, and flexible leverage options to its clients.

The broker provides three account types, namely Standard ECN, Narrow ECN, and ZERO ECN accounts, with the minimum deposit to open a standard ECN account starting from $10. Aside from live trading accounts, this broker also provides demo accounts for clients to practice their trading strategy and improve their trading skills. In terms of trading platforms, PrimeX Broker offers the popular MetaTrader 5 (MT5) platform for desktop, web, and mobile devices.

PrimeX Broker claims to provide 24/7 customer support through various channels, including phone, email, live chat, and social media platforms. The broker also offers limited educational resources, such as Forex tutorials and some forex trading programs.

basic-information

Is PrimeX Broker Legit or a Scam?

PrimeX Broker is not currently regulated by any recognized financial regulatory authority. It is marked as exceeded by FSCA. Always verify that a broker is properly regulated by credible authorities and maintains transparency in their operations.

Is PrimeX Broker Legit or a Scam?

Pros and Cons

Some of the pros of PrimeX Broker include their competitive trading conditions, such as tight spreads and leverage up to 1:500, as well as their diverse range of trading instruments and user-friendly trading platforms. They also offer 24/7 customer support and various funding options.

On the other hand, some potential cons of PrimeX Broker include their lack of regulation and limited educational resources. Additionally, their website is relatively new and there is limited information available about the company's history and background.

Pros Cons
Wide range of trading instruments Not regulated
Multiple account types to choose from Limited educational resources
User-friendly MT5 trading platform No demo account available
24/7 customer support Limited payment methods available
Low minimum deposit for the standard account Limited research and analysis tools
Leverage up to 1:500 No negative balance protection
Limited trading tools and indicators available

Market Instruments

PrimeX Broker offers a variety of market instruments for trading, providing its clients with a diverse portfolio.

  • Forex trading- With PrimeX Broker, traders can access a wide range of major, minor, and exotic currency pairs, allowing them to take advantage of various market conditions and trends.

  • Metals - PrimeX Broker offers access to a variety of metal markets, including gold and metal, providing traders with the opportunity to diversify their portfolio.

  • Indices - A basket of stocks that represent a specific market are offered, such as the S&P 500 or the FTSE 100.

  • Commodities - Commodities trading involves the buying and selling of physical goods such as crude oil, natural gas, wheat, and coffee.

  • Stocks - With PrimeX Broker, traders can access a variety of stocks from major global markets, providing opportunities to profit from changes in stock prices.

  • Cryptocurrency - Cryptocurrency trading involves the buying and selling of digital currencies such as Bitcoin, Ethereum, and Litecoin. With PrimeX Broker, traders can access a variety of cryptocurrency markets, allowing them to take positions on various digital currencies.

market-instruments

Account Types

PrimeX Broker offers three different account types to cater to the varying needs of traders: Standard ECN, Narrow ECN, and Zero ECN accounts.

account-types
  • Standard ECN Account: This account type requires a minimum deposit of $10 and offers a floating spread starting from 1.5 pip. The maximum leverage for this account is 1:400, and it allows traders to use all trading strategies and automated trading tools. This account also has no commission charges and offers a wide range of trading instruments.

account-types
  • Narrow ECN Account: This account type requires a minimum deposit of $1000 and offers a tighter floating spread starting from 1.1 pips. The maximum leverage for this account is 1:500, and it also allows traders to use all trading strategies and automated trading tools. This account charges zero commission and offers a wider range of trading instruments than the Standard ECN Account.

account-types
  • Zero ECN Account: This account type requires a minimum deposit of $5,000 and offers a zero spread starting from 0.1 pips. The maximum leverage for this account is 1:200, and it allows traders to use all trading strategies and automated trading tools. This account charges a commission of $8 per lot and offers a wider range of trading instruments than the other two accounts, with no swaps on all instruments.

account-types

Aside from live trading accounts, PrimeX Broker also offers a demo account to its clients, with the maximum trading leverage offered up to 1:400, margin as low as 2%, spreads starting from 1.5 pips like the Standard ECN account. The demo account can be used to test out trading strategies, get familiar with the trading platform, and gain experience before opening a live trading account. PrimeX Broker's demo account is free and can be used for an unlimited amount of time.

account-types

How to open an account?

If you want to start your trading journey with PrimeX Broker, here is a step-by-step guide on how to open an account:

  1. Visit the PrimeX Broker website: Start by visiting the PrimeX Broker website and clicking on the 'Open Account' button. This will take you to the account registration page where you will be required to fill out your personal details.

open-account
  1. Fill out your personal information: On the registration page, you will be required to provide your personal information, such as your full name, email address, phone number, country of residence, and date of birth. It is important to ensure that all the information you provide is accurate and up-to-date.

open-account
open-account
  1. Choose your account type: Next, you will need to select the account type that best suits your trading needs. PrimeX Broker offers three types of ECN accounts - Standard ECN, Narrow ECN, and Zero ECN - each with its own unique features and benefits.

  2. Provide additional information: After selecting your account type, you will be required to provide additional information such as your trading experience, investment goals, and financial status. This information will help PrimeX Broker to better understand your needs and provide you with the best possible trading experience.

  3. Verify your identity: To ensure the security of your account, PrimeX Broker requires that you verify your identity. This can be done by providing a valid government-issued ID, such as a passport or driver's license.

  4. Fund your account: Once your account has been approved and verified, you can fund your account with the minimum required deposit.

Leverage

PrimeX Broker offers variable leverage options, depending on the type of trading account chosen by the trader. The available leverage levels range from 1:200 to 1:500. However, it is important to note that high leverage can also amplify losses as well as gains. Therefore, traders should use leverage cautiously and ensure that they have a sound risk management strategy in place.

Check out this table that compares the leverage offered by PrimeX Broker with some other popular brokers like LegacyFX and Dollars Markets.

Broker Maximum Leverage
PrimeX Broker 1:500
LegacyFX 1:200
Dollars Markets 1:400

Spreads & Commissions (Trading Fees)

PrimeX Broker offers variable spreads which vary depending on the type of trading account and the market conditions. The spreads on the Standard ECN account start from 1.5 pips, on the Narrow ECN account they start from 1.1 pips, and on the Zero ECN account, they start from 0.1 pips.

As for commissions, the Standard ECN and Narrow ECN accounts offer a zero-commission trading environment, while the Zero ECN account charges $8 per round turn since it offers relatively competitive spreads.

spread-commission

The following table compares the minimum spreads and commissions charged by PrimeX Broker with those of other brokers:

Broker Minimum Spread Commission
PrimeX Broker 0.0 pips $0.00 per lot/trade
LegacyFX 1.6 pips $6.00 per lot/trade
Dollars Markets 0.6 pips $0.00 per lot/trade
Pepperstone 0.0 pips $3.50 per lot/trade
XM 0.0 pips $7.00 per lot/trade

Non-Trading Fees

Non-trading fees are charges that are not directly related to trading activities, such as deposit and withdrawal fees, inactivity fees, and account closure fees. These fees can add up and impact the profitability of a trader, which is why it is important to understand them before opening an account with any broker.

In the case of PrimeX Broker, there are no deposit or withdrawal fees, which is a great advantage for traders. However, the broker charges an inactivity fee of $50 per month if a trader does not trade for 3 consecutive months. Additionally, there is an account closure fee of $50 if a trader decides to close their account.

Trading Platform

PrimeX Broker offers the popular MetaTrader 5 (MT5) trading platform, which is a powerful and versatile platform used by traders worldwide. MT5 is known for its advanced charting capabilities, a wide range of technical indicators and charting tools, as well as automated trading functionality through the use of Expert Advisors (EAs). The platform is available for desktop, web, and mobile devices, allowing traders to access their trading accounts and execute trades from anywhere and at any time. Additionally, PrimeX Broker provides clients with access to the MT5 marketplace, which features a variety of third-party tools, indicators, and EAs that can enhance trading performance.

trading-platform

Deposit & Withdrawal

PrimeX Broker offers a variety of deposit and withdrawal options to its clients. Deposits can be made via bank transfer, International Development Bank, Perfect Money, Tether, ZAIN Cash. It appears that the minimum deposit amount varies depending on the account type, ranging from $10 to $5,000.

Withdrawals can be made using the same methods as deposits. It is important to note that withdrawals may be subject to fees, depending on the withdrawal method chosen. Bank transfers, for example, may be subject to transfer fees from the intermediary banks involved in the transaction. The processing time for withdrawals can also vary depending on the chosen method, but typically take 1-5 business days.

PrimeX Broker does not charge any fees for deposits or withdrawals. However, clients should be aware that their bank or payment processor may charge fees for these transactions.

deposit-withdrawal

Customer Support

  • Live Chat: PrimeX Broker offers a live chat service that is available 24/5, allowing traders to connect with a customer support representative in real-time. This can be a convenient option for those who prefer to communicate via chat and want immediate assistance with their inquiries.

  • Email Support: PrimeX Broker also provides an email support service for traders who prefer to communicate through email. Traders can send their inquiries to the support team at any time and can expect a response within a reasonable timeframe.

  • Phone Support: For urgent inquiries or complex issues that require more in-depth assistance, traders can reach out to PrimeX Broker's phone support service. The broker provides a phone number that traders can call during business hours, and they can expect to speak with a customer support representative who can provide personalized assistance.

  • FAQ Section: PrimeX Broker offers a comprehensive FAQ section on their website, covering a wide range of topics such as account opening, trading, deposits and withdrawals, and more. This can be a helpful resource for traders who have questions and want to find quick answers without having to contact customer support.

In addition to email and phone support, PrimeX Broker also provides a contact form on their website for customers to submit their inquiries. The contact form is a convenient option for those who prefer to communicate in writing and allows the support team to efficiently handle customer requests.

customer-support

Educational Resources

PrimeX Broker provides limited educational resources, mainly focused on forex trading. They offer a basic forex education section on their website, which covers topics such as forex trading basics, technical analysis, and risk management.

educational-resources
educational-resources

Conclusion

PrimeX Broker offers a range of trading instruments including forex, metals, indices, commodities, stocks, and cryptocurrencies. The broker also provides multiple account types to cater to the different needs of traders, as well as a demo account.The broker also offers high leverage up to 1:500. PrimeX Broker does not charge any deposit or withdrawal fees, which is a positive aspect for traders.The . Customer support provided by PrimeX Broker is adequate, with phone support and live chat options.

Broker Name Founding Year Regulation Minimum Deposit Spreads & Commissions Instruments Trading Platforms Funding Methods
PrimeX Broker 2022 No Regulation $10 Floating spreads, $7 commission per lot Forex, CFDs, Cryptocurrencies MT5 Credit/debit cards, bank transfer, e-wallets
LegacyFX 2017 CySEC $500 Fixed and floating spreads, commission-free Forex, CFDs, Stocks, Cryptocurrencies MT5, WebTrader, Mobile App Credit/debit cards, bank transfer, e-wallets
XM 2009 CySEC, ASIC, IFSC $5 Floating spreads, $7 commission per lot Forex, CFDs, Stocks, Metals, Energies, Cryptocurrencies MT4, MT5 Credit/debit cards, bank transfer, e-wallets
Pepperstone 2010 ASIC, FCA, DFSA, SCB $200 Raw spreads, $7 commission per lot Forex, CFDs, Cryptocurrencies MT4, MT5, cTrader Credit/debit cards, bank transfer, POLi, BPay, PayPal
Forex.com 2001 NFA, FCA, ASIC, IIROC, CIMA $50 Variable spreads, low commissions Forex, commodities, indices, cryptocurrencies MT4, MT5, ForexTrader, web platform Credit/debit cards, bank transfer, e-wallets

FAQs.

  • Q: What types of accounts does PrimeX Broker offer?

A: PrimeX Broker offers three types of accounts: Standard ECN, Narrow ECN, and Zero ECN accounts.

  • Q: What is the minimum deposit to open an account with PrimeX Broker?

A: The minimum deposit for a Standard ECN account is $10, for a Narrow ECN account is $1,000, and for a Zero ECN account is $5,000.

  • Q: What trading platforms does PrimeX Broker offer?

A: PrimeX Broker offers the popular MetaTrader 5 (MT5) trading platform.

  • Q: What instruments can I trade with PrimeX Broker?

A: PrimeX Broker offers a variety of instruments for trading, including forex, metals, indices, commodities, stocks, and cryptocurrencies.

  • Q: What is the maximum leverage offered by PrimeX Broker?

A: The maximum leverage offered by PrimeX Broker varies depending on the type of account, ranging from 1:200 to 1:500.

  • Q: What are the deposit and withdrawal methods supported by PrimeX Broker?

A: PrimeX Broker supports a variety of deposit and withdrawal methods, including Bank Transfer, International Development Bank, Perfect Money, Tether (USD T), Zain Cash .

Keywords

  • 2-5 years
  • Regulated in South Africa
  • Financial Service Corporate
  • MT5 Full License
  • Global Business
  • Suspicious Overrun
  • High potential risk

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