Trick customers into investing with their new platform.
1000 dollars cannot be withdrawn for two years. I feedback it last time and the broker prevaricated me and asking me to open a new account to deposit in order to withdarw. It is clrearly a fraud. I insist to withdrraw. Thank you for your help if you can help me with this.
The status is still "newly registered" after all the time. On the second screenshot you can see my balance and few trades. The deposit and withdrawal of 1800 USD means I asked them to cancel wire transfer withdrawal and submitted another Fasapay one.
It has been nearly a year since I applied for withdrawal in July, 2020. The withdrawal hasn’t arrived yet. And the customer service just gave some official answers which were all the same
As I posted before, I couldn't withdraw my money from the account till now. Scam platform!
Do not invest here. They are very quick to collect your money, but when it comes time to withdraw it, they will talk about their policy which they never mentioned before , they stop answering your calls and emails and then eventually disappear. I lost about $32,000 to this company.
They are very quick to collect your money, but when it comes time to withdraw it, they will talk about their policy which they never mentioned before , they stop answering your calls and emails and then eventually disappear. I lost about $32,000 to this company.
I am trying to withraw my deposit since more than one month, but i recive constatly the same answer, that they urge my withrawal, but nothing.Stay away because you lose your money fore sure.
Keep delaying withdrawal. The withdrawal from 2021 still not proceed yet. The account is deducted for not trading. Terrible company.
The official website just registered: https://www.cnusgfx.com, and later changed to: https://www.usgforex.asia. [d83d][de25] The application for withdrawal from last year did not withdraw money, the account manager disappeared, and did not reply the message ! ! The platform customer service asks you to contact the account manager, and the account manager is missing! They really good at it. The friend I introduced was scammed by USG.
General Information & Regulation
USG UK (Union Standard International Group Limited) is part of the USG group which is a multi-asset FX & CFD broker. Domiciled in London, USG UK is not subject to any regulation.
Market Instruments
USG UK says it offers more than 60 trading assets, including forex currency pairs, indices, and commodities. The variety of tradable financial instruments on the USG UK platform is rather average.
Minimum Deposit
USG UK offers two types of trading accounts: Retail and Professional accounts. The minimum initial deposit of the Retail account is £500, much higher than the industry standards. The minimum initial deposit of the Professional account remains unknown.
Leverage
Trading leverage varies depending on client types. For retail clients, leverage is between 2:1 and 30:1 depending on the instrument. While for professional traders, they can choose higher trading leverage, which is up to 1:400 depending on particular instruments.
Spreads & Commissions
Spreads differs depending on different trading accounts. The spread on the Retail account start from 1. 3 pips, while spreads on the Professional account are slightly narrower, around 0.8 pips. Commission details are not mentioned.
Trading Platform Available
USG UK says it offers the MT4 and MT5 trading platforms, MT4 Multi-terminal and Copy Trading. The USG UK MT4 platform offers users a premium and powerful trading experience with a set of useful features that can be advantageous to your trading, free of charge and available for immediate download. The USG UK MT5 delivers everything traders have grown to love about their USG UK MT4 but with a few extra enhancements.
Deposit & Withdrawal
Available deposit and withdrawal payment methods available on the USG platform include Bank Wire Transfer, Visa, MasterCard, Skrill, Neteller, and ecoPayz. The service fee for withdrawal through ecoPayz is 2%, 1% for Skrill and Neteller, and the processing time will be 3 to 5 working days.
Customer Service
The USG UK customer support team can be reached through email, telephone, live chat, as well as some social media platforms include Twitter, Facebook, Instagram and Linkedin.
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