Risk Warning
Online trading involves significant risk, and you may lose all of your invested capital. It is not suitable for all traders or investors. Please ensure that you understand the risks involved and note that the information contained in this article is for general information purposes only.
General Information
What is HERO?
HERO Capital opened its China market in 2015, setting up branches in Shanghai and Shenzhen, China to provide Chinese investment institutions and individual investors with online forex trading services, flexible leverage and low minimum deposit requirements for traders of all levels, as well as the MT4 trading platform for PC and mobile and using the STP-ECN model. HERO currently holds a Australia Securities & Investment Commission (ASIC) License (No. 001296201).
In the following article, we will analyze the characteristics of this broker from various aspects, providing you with simple and organized information. If you are interested, please read on. At the end of the article, we will also briefly make a conclusion so that you can understand the broker's characteristics at a glance.
Pros & Cons
HERO offers a regulated trading environment with flexible leverage options and a user-friendly trading platform. The broker supports the leading MT4 platform with competitive trading conditions. However, its educational resources and market research tools are very limited. The deposit fees may be relatively high, and its product offerings are somewhat limited compared to other brokers. Additionally, the broker's website may be difficult to navigate for non-English and non-Chinese speakers.
HERO Alternative Brokers
There are many alternative brokers to HERO depending on the specific needs and preferences of the trader. Some popular options include:
Admiral Markets - a well-regulated broker that offers a wide range of financial instruments and trading platforms.
Plus500 - a user-friendly CFD broker that is regulated by top-tier authorities and offers commission-free trading.
eToro - a social trading platform that allows users to copy the trades of successful traders and provides access to a variety of markets and financial instruments.
Ultimately, the best broker for an individual trader will depend on their specific trading style, preferences, and needs.
Is HERO Safe or Scam?
HERO appears to be a regulated broker that is regulated by Australia Securities & Investment Commission (ASIC) and takes measures to protect its clients' data through SSL encryption. However, it is important to note that regulatory compliance and data protection are only two aspects of a broker's overall safety and reliability. Other factors, such as trading conditions, customer service, and client feedback, should also be taken into consideration when assessing a broker's trustworthiness. It is recommended to conduct thorough research and due diligence before opening an account with any broker.
Market Instruments
HERO offers investors a wide range of financial products, including foreign exchange currency pairs, CFDs, precious metals, and crude oil products. Overall, tradable assets listed on HERO assets seem quite limited compared with many other brokers.
Accounts
HERO offers investors three types of real trading accounts: Standard (minimum opening amount of $100), VIP (minimum opening amount of $2,000), and ECN (minimum opening amount of $30,000). The initial deposit of $100 sounds quite reasonable for most regular traders to get started. Note that HERO limits each customer to a maximum of 5 transactions with the same name.
Margin & Leverage
The default margin is 1%. HERO offers flexible leverage options of 20:1, 50:1, and 100:1, for traders to choose in light of their risk tolerance. However, it is important to note that trading with high leverage can also increase the risk of losses, especially for inexperienced traders. It is recommended that traders fully understand the risks associated with leverage before choosing a particular option.
Spreads & Commissions
HERO's website only states that it offers the most competitive spreads to its clients but does not provide much information on the spreads of each product. The only spreads available are 4.5 pips for gold and 3.0 pips for silver. Additionally, the average EURUSD spread on ECN accounts is 0.2 pips, but on top of that, the broker may charge a commission on the transaction.
Below is a comparison table about spreads and commissions charged by different brokers:
Note that the above information is subject to change and should be verified on the brokers' websites before making any trading decisions.
Trading Platforms
HERO Metatrader 4.0 (MT4) is HERO's advanced and efficient financial products trading platform for investors. The MT4 trading platform enjoys a leading position in the global capital markets. The MT4 provides dozens of default technical indicators, and investors can also develop or add their own technical indicators, along with advanced charting tools, to analyze the market trends and efficiently help investors to make smart decisions on investment analysis and easily grasp every trading moment. HERO supports PC, iOS, and Android systems.
Overall, HERO's trading platforms are well-designed, user-friendly, and offer a range of advanced features suitable for both beginner and experienced traders. See the trading platform comparison table below:
Note: Some brokers may offer additional trading platforms not listed here.
Deposits & Withdrawals
HERO can support various payment methods including domestic banks and international bank transfers, BPAY, Skrill and savings card payment, with a minimum amount of $100. HERO platform deposit will usually arrive within a working day.
HERO minimum deposit vs other brokers
HERO charges deposit fees. Monthly payment of the first monthly free of charge; monthly follow-up deposit each time the corresponding transfer costs charged about $25 once, depending on the charge of the gold bank may be. However, the customer is required to bear the additional costs incurred by the non-HERO platform, such as the handling fee charged by the bank refund, the handling fee charged by the bank during the deposit process.
See the deposit & withdrawal fee comparison table below:
Note: The fees may vary depending on the account type and payment method used. Please check the broker's website for the most up-to-date information.
Customer Service
For some basic questions, you can look for answers on its FAQ section, and if you need staff services, you can contact this broker via an email: support@heroli.com. HEROs website is only available in two languages: Chinese and English.
Note: These pros and cons are subjective and may vary depending on the individual's experience with HERO's customer service.
Conclusion
Overall, HERO is a regulated broker with a good reputation in the industry, offering a range of trading instruments and flexible leverage options. The broker's trading platforms are easy to use and suitable for both beginners and advanced traders. However, the customer service options are limited and there are some fees for deposit and withdrawal methods. Overall, HERO is a legitimate and reliable broker for trading in the financial markets.
Frequently Asked Questions (FAQs)
人生如
Hong Kong
Unable to withdraw, Is it still possible or not? It's been over a year.
Exposure
04-02
FX1794317107
Hong Kong
It has been a year and I still can't withdraw. Please, platform, assist with this issue urgently.
Exposure
02-14
娟博宇
Hong Kong
MT4 cannot be opened, the website cannot be accessed, all are loan-related, requesting withdrawal
Exposure
2024-12-07
随心866
Hong Kong
I have been unable to withdraw funds from the official website for more than half a year.
Exposure
2024-10-25
FX3173997359
Hong Kong
Scam gangs specifically target the Chinese market and defraud money from mainland Chinese people.
Exposure
2024-10-24
remgina
Hong Kong
It has been more than 6 months, and there has been no useful information. Some people have been evading responsibility and asking us to wait. Why should we wait? Everyone should report the case immediately.
Exposure
2024-10-12
FX2068213824
Hong Kong
It has been more than 6 months without any news, unable to withdraw funds, unable to log in to the platform. This is emergency money.
Exposure
2024-10-06
FX3849800839
Hong Kong
The community said it was an unexpected situation. I have been waiting for more than 6 months, but still cannot withdraw funds. Please help resolve the issue.
Exposure
2024-10-04
就7432
Hong Kong
Since the website was shut down on April 12th, it has been inaccessible and I am unable to withdraw funds. Please help.
Exposure
2024-09-26
FX1886870152
Kuwait
I cannot withdraw my money. Is there a solution or have I lost my money?
Exposure
2024-09-20
FX4128989171
Hong Kong
In March, I made a deposit, but in April I couldn't withdraw the money. There are hundreds of thousands of dollars in it, all of which are loans.
Exposure
2024-09-10
11942
Hong Kong
Unable to withdraw funds, what happened?
Exposure
2024-09-09
艺苗(钢琴教育)
Hong Kong
Unable to withdraw funds, hard to live a life. All are loans, sandwiched between caring for aging parents and raising children, don't know how to live.
Exposure
2024-08-20
人生如
Hong Kong
Please help me withdraw money, it's all from loans. I don't know what to do ! ! ! !
Exposure
2024-06-26
山西爷
Hong Kong
This broker's official website and community are gone. I hope the platform can help me. Attached is a photo of the domestic person in charge, who has fled overseas.
Exposure
2024-06-20
乐乐123
Hong Kong
I have been waiting for two month.
Exposure
2024-06-19
男人难
Hong Kong
I can’t withdraw money, and all servers are down. I've been waiting for a while, but I'm not sure how much longer I have to wait.
Exposure
2024-06-15
way..
Hong Kong
The platform is closed, and I cannot withdraw money.
Exposure
2024-06-04
陈浩
Hong Kong
It ran away and I couldn't withdraw my money. The website and the server are closed. It’s a scam platform.
Exposure
2024-05-25
ffang
Hong Kong
I applied for a withdrawal on April 2, 2024, and the approval was actually approved but the account has not been received yet.
Exposure
2024-05-17