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Score

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/10
The WikiFX Score of this broker is reduced because of too many complaints!

HERO

United States|5-10 years|
Scam Brokers|Suspicious Regulatory License|Australia Appointed Representative(AR) Revoked|High potential risk|

http://www.heroli.com/

Website

Rating Index

Influence

Influence

C

Influence index NO.1

China 5.19
Surpassed 15.70% brokers
Biz AreaSearch StatisticsAdvertisingSocial Media Index

Contact

+886 437079319
support@heroli.com
http://www.heroli.com/
The WikiFX Score of this broker is reduced because of too many complaints!

Licenses

Licensed Institution:HERO CAPITAL PTY LIMITED

License No.:001296201

VPS Standard
*No restriction on the broker account

Single Core

1G

40G

1M*ADSL

This platform is a Ponzi Scheme. Please stay away!
2024-12-22
  • This broker has been verified to be illegal and all of its licences have expired, and it has been listed in WikiFX's Scam Brokers list. Please be aware of the risk!
4

Basic information

Registered region
United States
Operating period
5-10 years
Company Name
HERO CAPITAL PTY LIMITED
Abbreviation
HERO
Company employee
--
Customer Service Email Address
support@heroli.com
Contact number
00886437079319
Company website
Keywords 5
Scam Brokers
5-10 years
Suspicious Regulatory License
Australia Appointed Representative(AR) Revoked
High potential risk

娟博宇

Hong Kong

MT4 cannot be opened, the website cannot be accessed, all are loan-related, requesting withdrawal

Exposure

12-07

随心866

Hong Kong

I have been unable to withdraw funds from the official website for more than half a year.

Exposure

10-25

FX3173997359

Hong Kong

Scam gangs specifically target the Chinese market and defraud money from mainland Chinese people.

Exposure

10-24

remgina

Hong Kong

It has been more than 6 months, and there has been no useful information. Some people have been evading responsibility and asking us to wait. Why should we wait? Everyone should report the case immediately.

Exposure

10-12

FX2068213824

Hong Kong

It has been more than 6 months without any news, unable to withdraw funds, unable to log in to the platform. This is emergency money.

Exposure

10-06

FX3849800839

Hong Kong

The community said it was an unexpected situation. I have been waiting for more than 6 months, but still cannot withdraw funds. Please help resolve the issue.

Exposure

10-04

就7432

Hong Kong

Since the website was shut down on April 12th, it has been inaccessible and I am unable to withdraw funds. Please help.

Exposure

09-26

FX1886870152

Kuwait

I cannot withdraw my money. Is there a solution or have I lost my money?

Exposure

09-20

FX4128989171

Hong Kong

In March, I made a deposit, but in April I couldn't withdraw the money. There are hundreds of thousands of dollars in it, all of which are loans.

Exposure

09-10

11942

Hong Kong

Unable to withdraw funds, what happened?

Exposure

09-09

艺苗(钢琴教育)

Hong Kong

Unable to withdraw funds, hard to live a life. All are loans, sandwiched between caring for aging parents and raising children, don't know how to live.

Exposure

08-20

人生如

Hong Kong

Please help me withdraw money, it's all from loans. I don't know what to do ! ! ! !

Exposure

06-26

山西爷

Hong Kong

This broker's official website and community are gone. I hope the platform can help me. Attached is a photo of the domestic person in charge, who has fled overseas.

Exposure

06-20

乐乐123

Hong Kong

I have been waiting for two month.

Exposure

06-19

男人难

Hong Kong

I can’t withdraw money, and all servers are down. I've been waiting for a while, but I'm not sure how much longer I have to wait.

Exposure

06-15

way..

Hong Kong

The platform is closed, and I cannot withdraw money.

Exposure

06-04

陈浩

Hong Kong

It ran away and I couldn't withdraw my money. The website and the server are closed. It’s a scam platform.

Exposure

05-25

ffang

Hong Kong

I applied for a withdrawal on April 2, 2024, and the approval was actually approved but the account has not been received yet.

Exposure

05-17

巴雷拉

Hong Kong

Only later did I realize that I couldn’t withdraw money. I was too greedy! A group of friends cannot withdraw money either.

Exposure

05-13

如鹏

Hong Kong

Mt4 can no longer search for this Hero. Unable to withdraw money and the website cannot be opened.

Exposure

05-09

191
Account Information
Biz Area
Website
Company Summary
News
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Official website

Website

  • heroliforex.com

    Server Location

    United States

    Website Domain Name

    heroliforex.com

    Website

    WHOIS.GODADDY.COM

    Company

    GODADDY.COM, LLC

    Domain Effective Date

    2023-11-02

    Server IP

    13.224.167.33

  • heroli.com

Company Summary

Risk Warning

Online trading involves significant risk, and you may lose all of your invested capital. It is not suitable for all traders or investors. Please ensure that you understand the risks involved and note that the information contained in this article is for general information purposes only.

General Information

HERO Review Summary in 10 Points
Founded 2015
Registered Country/Region United States
Regulation ASIC
Market Instruments Forex, CFD, precious metals
Demo Account No
Leverage 1:100
EUR/USD Spread 0.2 points
Trading Platforms MT4
Minimum deposit $100
Customer Support email

What is HERO?

HERO Capital opened its China market in 2015, setting up branches in Shanghai and Shenzhen, China to provide Chinese investment institutions and individual investors with online forex trading services, flexible leverage and low minimum deposit requirements for traders of all levels, as well as the MT4 trading platform for PC and mobile and using the STP-ECN model. HERO currently holds a Australia Securities & Investment Commission (ASIC) License (No. 001296201).

In the following article, we will analyze the characteristics of this broker from various aspects, providing you with simple and organized information. If you are interested, please read on. At the end of the article, we will also briefly make a conclusion so that you can understand the broker's characteristics at a glance.

HERO's website

Pros & Cons

HERO offers a regulated trading environment with flexible leverage options and a user-friendly trading platform. The broker supports the leading MT4 platform with competitive trading conditions. However, its educational resources and market research tools are very limited. The deposit fees may be relatively high, and its product offerings are somewhat limited compared to other brokers. Additionally, the broker's website may be difficult to navigate for non-English and non-Chinese speakers.

Pros Cons
• Regulated by ASIC • Limited product offerings
• SSL encryption • Monthly follow-up deposit fee
• Flexible leverage options • Limited research tools
• User-friendly MT4 trading platform • No cryptocurrency trading
• No demo accounts
• Limited payment methods
• No live chat customer support

HERO Alternative Brokers

    There are many alternative brokers to HERO depending on the specific needs and preferences of the trader. Some popular options include:

    • Admiral Markets - a well-regulated broker that offers a wide range of financial instruments and trading platforms.

    • Plus500 - a user-friendly CFD broker that is regulated by top-tier authorities and offers commission-free trading.

    • eToro - a social trading platform that allows users to copy the trades of successful traders and provides access to a variety of markets and financial instruments.

Ultimately, the best broker for an individual trader will depend on their specific trading style, preferences, and needs.

Is HERO Safe or Scam?

HERO appears to be a regulated broker that is regulated by Australia Securities & Investment Commission (ASIC) and takes measures to protect its clients' data through SSL encryption. However, it is important to note that regulatory compliance and data protection are only two aspects of a broker's overall safety and reliability. Other factors, such as trading conditions, customer service, and client feedback, should also be taken into consideration when assessing a broker's trustworthiness. It is recommended to conduct thorough research and due diligence before opening an account with any broker.

Market Instruments

HERO offers investors a wide range of financial products, including foreign exchange currency pairs, CFDs, precious metals, and crude oil products. Overall, tradable assets listed on HERO assets seem quite limited compared with many other brokers.

Market Instruments

Accounts

HERO offers investors three types of real trading accounts: Standard (minimum opening amount of $100), VIP (minimum opening amount of $2,000), and ECN (minimum opening amount of $30,000). The initial deposit of $100 sounds quite reasonable for most regular traders to get started. Note that HERO limits each customer to a maximum of 5 transactions with the same name.

Standard account
VIP account
ECN account

Margin & Leverage

The default margin is 1%. HERO offers flexible leverage options of 20:1, 50:1, and 100:1, for traders to choose in light of their risk tolerance. However, it is important to note that trading with high leverage can also increase the risk of losses, especially for inexperienced traders. It is recommended that traders fully understand the risks associated with leverage before choosing a particular option.

Spreads & Commissions

HERO's website only states that it offers the most competitive spreads to its clients but does not provide much information on the spreads of each product. The only spreads available are 4.5 pips for gold and 3.0 pips for silver. Additionally, the average EURUSD spread on ECN accounts is 0.2 pips, but on top of that, the broker may charge a commission on the transaction.

Below is a comparison table about spreads and commissions charged by different brokers:

Broker EUR/USD Spread Commission per lot
HERO 0.2 pips (ECN accounts) N/A
Admiral Markets 0.5 pips $6.00
Plus500 0.6 pips None
eToro 1.0 pips None

Note that the above information is subject to change and should be verified on the brokers' websites before making any trading decisions.

Trading Platforms

HERO Metatrader 4.0 (MT4) is HERO's advanced and efficient financial products trading platform for investors. The MT4 trading platform enjoys a leading position in the global capital markets. The MT4 provides dozens of default technical indicators, and investors can also develop or add their own technical indicators, along with advanced charting tools, to analyze the market trends and efficiently help investors to make smart decisions on investment analysis and easily grasp every trading moment. HERO supports PC, iOS, and Android systems.

MT4

Overall, HERO's trading platforms are well-designed, user-friendly, and offer a range of advanced features suitable for both beginner and experienced traders. See the trading platform comparison table below:

Broker Trading Platforms
HERO MetaTrader 4, WebTrader, HERO Mobile
Admiral Markets MetaTrader 4, MetaTrader 5, WebTrader
Plus500 Plus500 WebTrader
eToro eToro WebTrader, eToro Mobile

Note: Some brokers may offer additional trading platforms not listed here.

Deposits & Withdrawals

HERO can support various payment methods including domestic banks and international bank transfers, BPAY, Skrill and savings card payment, with a minimum amount of $100. HERO platform deposit will usually arrive within a working day.

    Payment options:

    • Debit Card, Bank Wire Transfer: International SWIFT

    • Bank Wire Transfer: Australia

    • BPAY (Australia only)

    • Skrill/Moneybookers

payment methods

HERO minimum deposit vs other brokers

HERO Most other
Minimum Deposit $100 $100

HERO charges deposit fees. Monthly payment of the first monthly free of charge; monthly follow-up deposit each time the corresponding transfer costs charged about $25 once, depending on the charge of the gold bank may be. However, the customer is required to bear the additional costs incurred by the non-HERO platform, such as the handling fee charged by the bank refund, the handling fee charged by the bank during the deposit process.

See the deposit & withdrawal fee comparison table below:

Broker Deposit Fee Withdrawal Fee
HERO $25 per deposit (except for first monthly free of charge) N/A
Admiral Markets Free Free (1 withdrawal/month)
Plus500 Free Free
eToro Free (conversion fee may apply) $5

Note: The fees may vary depending on the account type and payment method used. Please check the broker's website for the most up-to-date information.

Customer Service

For some basic questions, you can look for answers on its FAQ section, and if you need staff services, you can contact this broker via an email: support@heroli.com. HEROs website is only available in two languages: Chinese and English.

Pros Cons
• Fast response time to inquiries • No 24/7 customer support available
• Dedicated account managers available for VIP clients • No physical office
• No live chat support for potential clients

Note: These pros and cons are subjective and may vary depending on the individual's experience with HERO's customer service.

Conclusion

Overall, HERO is a regulated broker with a good reputation in the industry, offering a range of trading instruments and flexible leverage options. The broker's trading platforms are easy to use and suitable for both beginners and advanced traders. However, the customer service options are limited and there are some fees for deposit and withdrawal methods. Overall, HERO is a legitimate and reliable broker for trading in the financial markets.

Frequently Asked Questions (FAQs)

Q 1: Is HERO regulated?
A 1: Yes. It is regulated by Australia Securities & Investment Commission (ASIC).
Q 2: At HERO, are there any regional restrictions for traders?
A 2: Yes. HERO does not accept US clients, for US CFTC regulators prohibit US customers from opening an account to foreign dealers.
Q 3: How many accounts can I open in HERO?
A 3: Yes. HERO limits each customer to a maximum of 5 transactions with the same name.
Q 4: Does HERO offer the industry-standard MT4 & MT5?
A 4: Yes. It supports MT4.
Q 5: What is the minimum deposit for HERO?
A 5: The minimum initial deposit to open an account is $100.
Q 6: What is HERO customer service time?
A 6: For Asia Pacific service area, its customer service time is Beijing Monday to Friday 09:00 ~21:30.
Q 7: Is HERO a good broker for beginners?
A 7: Yes. It is a good choice for beginners because it is regulated well and offers various trading instruments with competitive trading conditions on the leading MT4 platform.

Keywords

  • Scam Brokers
  • 5-10 years
  • Suspicious Regulatory License
  • Australia Appointed Representative(AR) Revoked
  • High potential risk
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