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The WikiFX Score of this broker is reduced because of too many complaints!

Gallen Capital

Saint Vincent and the Grenadines|2-5 years|
Suspicious Regulatory License|White label MT5|Regional Brokers|High potential risk|

https://www.gallencapital.com/

Website

Rating Index

MT4/5 Identification

MT4/5 Identification

White Label

7
Server Name
GallenCapitalIntl-Demo MT5
Server Location Germany

Contact

+41 852 2124 2609
support@gallencapital.com
https://www.gallencapital.com/
uite 305, Griffith Corporate Centre, Beachmont, Kingstown, Saint Vincent and the Grenadines
The WikiFX Score of this broker is reduced because of too many complaints!

Licenses

No valid regulatory information, please be aware of the risk!

VPS Standard
*No restriction on the broker account

Single Core

1G

40G

1M*ADSL

Warning: Low score, please stay away!
2024-12-21
  • It has been verified that this broker currently has no valid regulation. Please be aware of the risk!
2

Basic information

Registered region
Saint Vincent and the Grenadines
Operating period
2-5 years
Company Name
Gallen Capital International LTD
Abbreviation
Gallen Capital
Company employee
--
Customer Service Email Address
support@gallencapital.com
Contact number
004185221242609
Company address
uite 305, Griffith Corporate Centre, Beachmont, Kingstown, Saint Vincent and the Grenadines
Keywords 5
2-5 years
Suspicious Regulatory License
White label MT5
Regional Brokers
High potential risk

cường4847

Vietnam

I traded at Gallen Capital with ID 5516697. During the trading process, I deposited a total of 11 thousand dollars. After a period of trading, when I tried to withdraw funds, I couldn't. When I asked the platform, they said it was because my trading volume was not sufficient. I continued trading for a while but still couldn't withdraw funds, with the reason being insufficient trading volume. Then, the platform instructed me to trade the recommended code "wheat.g" and I traded 0.5 lots of that code, resulting in a complete loss of my account. I want to report this platform as a scam that embezzles customers' money. The mastermind behind this is a person named Khanh, who is the fund manager of the platform. They recommended the Wheat.g code for customers to trade and manipulated the price to burn customers' accounts. Their phone number is: 076-2258504. After I posted the accusation on Wikifx, I received a reply from the MetaQuotestLTD reserve fund, but I still haven't received the money back. I have attached the images below. Everyone, please do not trade on this platform!

Exposure

07-31

Cường 3557

Vietnam

Report Gallen Capital (5516697)! Not allowing withdrawals, luring players into depositing money to receive incentives and then not allowing withdrawals stating the reason is to trade carefully enough, tricking customers into trading code WHEAT.g according to their suggestions, when customers click Even if the number of transactions is small, the floor will adjust the code to run contrary to the suggestions given by the floor to burn the customer's account. This floor has Khanh as the fund manager, he instructs not to withdraw money and always forces investors to trade with enough margin. When investors trade, they will suggest to type Wheat.g code. This code they control. The price can be adjusted, so when investors trade, they actively jerk the price to burn their accounts immediately. These scam floors have many employees who lure customers from afar, pretending to make friends through Zalo and then saying that this floor has many incentives. In fact, they are setting traps to lure customers in. My account had a negative value of $32,000 when I last traded. After I wrote a report, $27,000 was transferred back to my account. And as a result, the account is still 0 dollars, meaning it's still out of money. After I posted a report denouncing the exchange, the exchange responded that they would refund my money but required me to open another account of the floor's choosing or that I choose myself. I don't understand that if the exchange gives me back the money, I can just transfer it to my account. Why would I transfer it to a certain exchange and then withdraw money from that exchange to my account? Moreover, after my account burned, a few days later they transferred 27,000 to my account for what? They have already scammed people, so what is the purpose of transferring 27,000 back? After I was scammed out of $10,000, there was a third party claiming to manage an exchange in Vietnam that wanted to help me get back part of the lost money. However, the condition is that I must deposit an additional $8,000 into my trading account to receive compensation for 80% of the $10,000 capital. This is a form of fraud.

Exposure

05-13

Thanhbinh

Vietnam

My ID (MT5) is 5518439. The scammers working for Gallen Capital are very sophisticated scammers, they lured me to deposit money into this floor. I deposited 15,000 USD, then they asked me to trade 30% of my deposit to withdraw, and I had traded enough as required, my account was up to 42,500 USD. However, these guys did not let me withdraw and automatically logged into my account (I changed the Pass) and made a transaction to buy Wheat.g (one-liner) to burn my account. These people are dishonest soldiers, and from now on their descendants will also bear the full burden of robbery. I post here so that everyone can avoid trading on unreliable exchanges, and also don't listen to what the touts say.

Exposure

04-26

Cường 3557

Vietnam

On January 16, 2024, I was introduced to Gallen Capital by a freelance consultant. I saw the name of the Swiss exchange so I felt secure in joining. First, I invested $100 to try to see if I could deposit and withdraw quickly. No, then when I tried to withdraw $50, everything happened quickly and normally, although the deposit and withdrawal fee was very high compared to other exchanges, when I deposited 24,500, I received $100, but when I withdrew $1,000, I only received back 23,700. , which means the deposit and withdrawal fee is 800,000 VND/1000 USD, the floor explained that the bank they collect is (MSB Bank) and the recipient is Global Trading Company. Next, I entered 2000 USD to continue trading. After I entered 2000 USD, someone named Khanh (Phone number 076-2258504) contacted me and said he was in charge of the floor's fund and invited me to join the 15,000 package. USD to receive the floor's incentives, Khanh called me a lot to tell me to join the 15,000 package, saying that this package has been available for a long time and that many people want to receive this package. If you don't join right away, you will lose your opportunity. Well, then I talked to Thien again, and Thien said he would join me for about 6,000 dollars. After that, I transferred 193 million to the exchange's account and told Thien to add the remaining amount. Thien's reason was that he could not get the money. I reported to the floor and the floor forced me to deposit the full amount of 15,000. I said I didn't have enough money to put in anymore. The floor refused and forced me to make enough margin to approve the withdrawal, then the floor blocked it. My withdrawal order, next, Khanh transferred my file to David Tran for further processing. David Tran told me to place a very large order with the purpose of letting me quickly burn out my account, after that I did not. trading again, when I went to register to withdraw money, the portal to the exchange's website was locked to withdraw money. After that, I called Khanh back and he kept asking me to make enough margin to approve the withdrawal order. Next, a guy made friends and sent a message saying that a person from the exchange named Cuong Pham would help me. Better trading, I traded according to the code it suggested which was Wheat(CME). As soon as I entered 0.5 lots, my account was negative 32,500 USD and my account burned out. I have attached pictures here for everyone to see. This is a scam floor, if anyone is still trading or planning to invest in this floor, they must stop immediately. I am very angry because I was tricked by them into investing money here. I am writing this article to hope that the online community and the authorities will immediately arrest these Gallen Capital brokers.

Exposure

04-01

đặng thị phượng

Vietnam

I deposited capital and traded at Gallen Capital. On December 14, 2024, I deposited capital into MT5 account number 5515890 and traded. Trading for a while, on December 28, I placed a withdrawal order but the floor did not allow withdrawal. , the support person informed me that if the transaction volume is not enough, I will not be able to withdraw money. I must trade 30% of my deposit to withdraw money. January 10, 2024, I traded about 50 lots of products, the owner The main factor is gold. I placed a withdrawal order but it still did not execute. The support person said I did not have enough trading volume. On January 15, 2024, I traded more than 70 lots of products and placed a withdrawal order but still not working. I sent an email to ask the floor about this issue but still did not receive a response. On January 19, I traded 90 lots of the product and I placed a withdrawal order, but it still failed. On January 26, 2024, the floor automatically withdrew my money (5000 USD), I did not place a withdrawal order and did not receive the money in my bank account, the floor also withdrew the bonus money (10,000 USD) which the floor committed to be a permanent bonus, making the account My account was weak and the exchange increased transaction fees to destroy my account. The exchange destroyed my account. I sent an email to the exchange about this issue but received no response. The support staff reported a system error. and I have to deposit money with the initial capital for the floor to help fix it. The floor automatically withdrawing money from customers is a serious violation. If it is due to a system error, there needs to be a clear explanation and a refund of the account. Accounts and compensation to customers are correct. I look forward to receiving your support soon.

Exposure

02-02

Hà Phạm

Vietnam

I deposited a total of $35k into Gallen Capital on December 28, 2023. After coping the technician's orders, my account was negative by more than $10k. I realized that I had been scammed and cut off all orders. Trade by myself. After I made a profit, when I applied for withdrawal, the exchange did not approve the withdrawal order for many reasons. I closed all orders because I wanted to withdraw the money which I had invested in the exchange. And on the evening of January 29, 2024, the exchange intervened in my account and automatically took 100 lots of oil, burning my account. Hope everyone can help me.

Exposure

02-01

Vũ Minh542

Vietnam

Gallen Cappital floor is a super sophisticated and organized scam, money deposited can never be withdrawn, they will consist of groups playing all roles: investors, Support, IB but their mission is scam money into the exchange and they divide the money, they use the virtual account zalo. I was scammed by him twice and lost a total of 3000 USD. People should stay away from Gallen Cappital exchange, many people can accuse them of building another exchange and cheating.

Exposure

2023-10-10

thảo 731

Vietnam

dear i have an account at gallen capital exchange number 5509004, i stopped all orders on 07/17/203 to make 2 withdrawal orders. On july 18/2023 i haven't seen the money yet and mail contact support, on the same day as the Mt5 application, the account transaction was locked and I contacted to update the password, asked to send the link, I entered the password again, the account was negative, some times the Mt5 was negative, the wheat code 0.3 was negative. -19.020 usd. I contacted them to ask for help, they sold the error system that I traded, now I know it was cheated by the exchange. They said they opened a account to support 10000 usd and withdraw 70% when I deposited 10000 usd.

Exposure

2023-07-26

Hương Lan

Vietnam

Now I have 480 dollars but the platform won't let me withdraw while I clsoe all orders. And every time I withdraw, they say that it was not enough. While bonus has withdrawn and still no withdrawal. I'm looking forward to this complaint that I can get me the rest of the money.

Exposure

2022-12-22

đỗ thị minh

Vietnam

On 11/22 I have an account opened at gallen capital exchange, I have 3,000$ in my account and I told support that I need to withdraw that money to have a job, support Khanh, Hieu, and an admin named Henry. . After convincing me not to, they immediately unfriended me. After that, I can't withdraw money. I sent an email to support, I received a notice that I had to trade 30 lots of money, metals, or 200 shares because it was related to bonnous, before I tried to withdraw $ 40, it was allowed to withdraw and the condition was to cancel the bonus. but it does not cancel the trade condition as above. T had traded, in the process they intervened to expand the spread, stretch the price and if they put sl, they slipped a few more prices, making the loss a lot bigger, t determined to enter the order and then exit and close enough lots already then it didn't close the order and in 1 minute I was deleted mt5 account, t went to the web, the tk was negative 500$. They take care of guests very carefully, everyone is very wary of losing money like me

Exposure

2022-11-29

đặng đình vượng

Vietnam

My account was assigned copy trade while I did not provide the password id, the other id they traded led to my account burning. Fees were stretched horribly, soybean code expanded from 1368 to 1375 burned my account, while I sold at 1371 which should have been profitable. so terrible

Exposure

2022-10-03

đặng đình vượng

Vietnam

Currently my account is assigned copy trade with another account while not providing ID, password. Now the other ID typed to fire my account.

Exposure

2022-10-03

hí du

Vietnam

When withdrawing, find a reason to reject withdrawal, have to trade at least 10 currency lines or 100cp, charge an overnight fee 10 times the loss.

Exposure

2022-08-18

Bwe

Cambodia

ok

Neutral

2022-10-10

14
Account Information
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Official website

Website

  • gallencapital.com

    Website Domain Name

    gallencapital.com

    Server IP

    104.21.66.242

Company Summary

Risk Warning

Online trading is dangerous, and you could potentially lose all of your investment funds. Not all investors and traders are suitable for it. Please understand that the information on this website is designed to serve as general guidance, and that you should be aware of the risks.

General Information

Gallen Capital Review Summary
Founded 1-2 Years
Registered Country/Region Saint Vincent and the Grenadines
Regulation Unregulated
Market Instruments Forex, Equities CFD, Metals, Commodities, Indices, and Crypto
Demo Account Available
Islamic Account Available
Leverage Max 1:500
EUR/USD Spread from 1.3 pips (Standard account)
Trading Platforms MT4/5, Web Trader
Minimum Deposit $100
Customer Support Email: support@gallencapital.comTelephone: +41 852 2124 2609Branch Office: Paradeplatz 8 8070 Zurich

What is Gallen Capital?

Gallen Capital is a brokerage firm that offers a range of trading instruments across various asset classes, including Forex, Equities CFD, Metals, Commodities, Indices, and Crypto through the MetaTrader4/5 and Web Trader trading platforms. However, it currently has no valid regulation.

Gallen Capital's home page

We will examine this broker's attributes from a variety of angles in the following post, giving you clear and organized information. Please continue reading if you're curious. To help you quickly comprehend the broker's qualities, we will also provide a concise conclusion at the end of the piece.

Pros & Cons

Pros Cons
• Diverse trading instruments • Reports of severe losses and failed withdrawals
• MT4/5 trading platform • No regulation
• Multiple account types available

Gallen Capital Alternative Brokers

There are many alternative brokers to Gallen Capital depending on the specific needs and preferences of the trader. Some popular options include:

• IC Markets - A broker that was founded in 2007 in Sydney, Australia. The company's mission is to create the best trading experience for retail and institutional clients alike, allowing traders to focus more on their trading. IC Markets is dedicated to offering superior spreads, execution, and service.IC Markets offers a wide range of trading products, including forex, CFDs on stocks, indices, commodities, and cryptocurrencies.

• FBS - The company has a wide range of account types, which cater to traders of all levels and preferences. Whether you're a beginner or an experienced trader, FBS has an account that will suit your needs. The broker also offers an impressive range of trading instruments, including over 40 currency pairs, precious metals, CFDs on stocks, and cryptocurrencies.

• IG - The company was founded in 1974 in London, U.K. is the world's first broker to actually built the concept of financial spread betting that introduced online dealing as early as in 1998. IG claims that it offers a wide range of tradable financial instruments for global investors, over 18,000 instruments, including Forex, indices, CFDs on stocks, digital cryptocurrencies, and options trading for investors to choose from.

Is Gallen Capital Safe or Scam?

Gallen Capital is a broker that is not regulated by any major financial regulator. This means that there is no governing body that oversees its activities or protects its customers. As a result, there is a high risk that Gallen Capital could be a scam.

Additionally, there have been several complaints from customers who claim that they have been unable to withdraw their funds from Gallen Capital.

If you are considering doing business with Gallen Capital, I would strongly advise against it. Many other regulated forex brokers offer a safe and secure trading environment.

Market Instruments

Gallen Capital offers a wide range of market instruments, including Forex, Equities CFD, Metals, Commodities, Indices, and Crypto.

• Forex (foreign exchange) is the market for exchanging one currency for another.

• Equities CFDs (contracts for difference)are a type of derivative that allows traders to speculate on the future price movements of individual shares without actually owning the underlying shares. CFDs are traded on a margin basis, which means that traders only need to deposit a small amount of capital (known as margin) to control a larger position. This makes CFDs a relatively accessible way to trade equities, even for those with limited capital.

• Metals are elements that are solid at room temperature and have a high melting point. They are spot or futures trading.

• Commodities are raw materials that are used in the production of goods and services. They include agricultural products such as wheat, corn, and soybeans; energy products such as oil, gas, and coal; and metals such as gold, silver, and copper.

• Indices are baskets of stocks that track a particular market or sector.

• Crypto (cryptocurrency) is a digital or virtual currency that uses cryptography for security.

Gallen Capital offers a variety of trading platforms that allow investors to trade these market instruments.

Market Instruments

Accounts

There are three trading accounts offered by Gallen Capital, namely Fixed, Standard, and ECN.

TheFixed Account is the most basic account type offered by Gallen Capital. It is a good option for beginners and traders who are looking for a low-cost account.

TheStandard Account is a more advanced account type that offers several benefits, including lower spreads, no commissions, and higher leverage.

The ECN Account is the most advanced account type offered by Gallen Capital. It offers the lowest spreads, lower commissions, and lower leverage.

The initial deposit requirement is $100 for the Fixed account, $100 for the Standard account, and $200 for the ECN account.

Account Types

Premium trading accounts, demo accounts, Islamic accounts, and MAM/PAMM accounts are also available.

The Premium account is a good option for traders who are looking for low spreads, no commission, and ECN execution. The cost of trading with a Platinum account is simple, which spreads from 0 pips and $4 per lot for commissions. Other costs are not applicable.

Premium accounts

MAM stands for Multi-Account Manager. MAM is type of managed account that allows investors to pool their funds together and trade under the management of a professional trader. With a MAM account, investors can choose how their funds are allocated to different trades.

MAM account

Gallen Capital offers a free demo account that you can use to practice trading without risking any real money. The demo account is funded with virtual money, so you can trade without any risk. The demo account is a great way to learn how to trade and test out different trading strategies.

To open a demo account, simply visit the Gallen Capital website and click on the “Demo Account” link. You will need to provide some basic information, such as your name, email address, and country of residence. Once you have opened a demo account, you will be able to start trading immediately.

If you are new to trading, using the demo account before you start trading with real money.

free demo accounts

Gallen Capital offers an Islamic account that is designed to comply with Islamic law. Islamic accounts do not charge swap fees, which are interest payments that are typically charged on overnight positions. This makes Islamic accounts a good option for Muslims who follow Sharia law.

Gallen Capital's Islamic account offers the same features as the company's standard accounts, including low spreads, no commission, and ECN execution. The only difference is that the Islamic account does not charge swap fees.

To open an Islamic account with Gallen Capital, you will need to provide some basic information, such as your name, email address, and country of residence. You will also need to provide a copy of your passport or other identification document.

Once you have opened an Islamic account, you will be able to start trading immediately. You can trade the same instruments as you can with a standard account, but you will not be charged swap fees.

Islamic accounts
Islamic accounts

Leverage

Gallen Capital offers maximum leverage of up to 1:500, which means that you can control a position worth 500 times your initial deposit. For example, if you deposit $100, you could control a position worth $50,000.

Leverage can magnify your profits, but it can also magnify your losses. If the market moves against you, you could lose more money than you deposited.

Spreads & Commissions

Spreads are affected by what type of accounts you are holding. The minimum spread in the Fixed account is fixed from 3 pips, and no commission is charged. The Standard account offers spreads floating from 1.3 pips, and no commission is charged. The ECN account offers spreads floating start from 0 pips, and a commission of $2.5 per lot.

Please note that these are just the minimum spreads and commissions. The actual spreads and commissions may vary depending on the market conditions.

Below is a comparison table about spreads and commissions charged by different brokers:

Broker EUR/USD Spread (pips) Commissions (per lot)
Gallen Capital 1.3 (Standard account) No commissions (Standard account)
IC Markets From 1.0 (Standard account) No commissions(Standard account)
FBS From0.5 (Standard account) No commissions(Standard account)
IG 0.6 N/A

Trading Platforms

Gallen Capital offers several trading platforms for its clients, including MT4/5 Trading Platform, and Web Trader.

• The MetaTrader 4 (MT4) and MetaTrader 5 (MT5) platforms are the most popular trading platforms in the world. They are used by millions of traders to trade a wide range of financial instruments, including forex, CFDs, and stocks.

• Web Trader is a web-based trading platform that allows you to trade from any device with an internet connection. It is a simplified version of the MT5 platform, but it still offers several useful features.

All of these platforms are available to Gallen Capital clients. The best platform for you will depend on your individual trading needs and preferences. If you are a serious trader who wants access to a wide range of features, then MT5 Trading Platform is a good choice. If you are looking for a more simplified platform that you can access from anywhere, then Web Trader is a good option.

MT4/5

See the trading platform comparison table below:

Broker Trading Platforms
Gallen Capital MT4/5 Trading Platform, Web Trader
IC Markets MT4/5, Web trader
FBS MT4/5, Web trader
IG MT4, IG Proprietary

Deposits & Withdrawals

Gallen Capital offers a variety of deposit methods, funds can be deposited using a wide range of payment methods including credit card, debit card, payment wallets including Neteller and Skrill, online banking, and bank wire transfer. The initial deposit requirement is $100, and there are no fees for most deposits and withdrawals. Most deposits are instant.

Gallen Capital minimum deposit vs other brokers

Gallen Capital Most other
Minimum Deposit $100 $100
Deposits
Deposits
Deposits

Funds can be withdrawn using a wide range of funding methods including credit/debit cards, payment wallets including Neteller and Skrill, online banking, and bank wire transfer.

Withdrawals

withdrawals

User Exposure on WikiFX

Some of you may see reports of severe losses or failure to withdraw on our website. The business received several reports of this nature, however, some of them appear to have been resolved. We urge traders to carefully examine the dangers of trading on unregulated platforms and review the readily available information. Before trading, you can study the facts about our platform. Please let us know in the “Exposure” area if you come across any such dishonest brokers or if you have yourself been a victim. We would appreciate that, and our team of professionals will make every effort to help you fix the issue.

User Exposure on WikiFX

Customer Service

Gallen Capital offers a comprehensive customer support service, including email, and phone. Traders can also access a customized VIP customer service program, which includes dedicated account managers and priority support. In addition, Gallen Capital provides daily market analysis and online live trend analysis, to help traders make informed trading decisions. Customers can get in touch with their customer service line using the information provided below:

Email:support@gallencapital.com

Phone: +41 852 2124 2609

Branch Office: Paradeplatz 8 8070 Zurich

Customer Service

Education

Gallen Capital offers a variety of educational resources to help traders learn how to trade. The educational resources offered by Gallen Capital are a great way to learn how to trade. Whether you are a beginner or an experienced trader, there is something for you to learn. These resources include Webinars, Articles, Videos, Trading courses, Glossary. Checking out the educational resources offered by Gallen Capital, you can find these resources on the Gallen Capital website.

forex history
forex glossary

Conclusion

In conclusion, Gallen Capital is a brokerage firm that provides access to a wide range of trading instruments and offers MT4/5 Trading Platform, Web Trader platform to cater to different trading preferences. However, the company has no regulations. It's important to note that there have been reports of severe losses and failed withdrawals. Traders should exercise caution and conduct thorough research when considering Gallen Capital or any other brokerage firm, taking into account factors such as reputation, client feedback, and regulatory compliance. Making an informed decision requires a comprehensive evaluation of all relevant factors beyond the information provided here.

Frequently Asked Questions (FAQs)

Q1: What types of trading instruments are available at Gallen Capital?
A1: Gallen Capital offers a variety of trading instruments, including Forex, Equities CFD, Metals, Commodities, Indices, and Crypto.
Q2: Is Gallen Capital a regulated brokerage firm?
A2: No regulation.
Q3: What trading platforms does Gallen Capital provide?
A3: Gallen Capital offers MT4/5, and Web Trader Platforms.

Keywords

  • 2-5 years
  • Suspicious Regulatory License
  • White label MT5
  • Regional Brokers
  • High potential risk

Review 14

All(14) Latest Neutral(1) Exposure(13)
Cường 3557

Within 1 year

Vietnam

Exposure
Fraudulent appropriation of customer assets
Report Gallen Capital (5516697)! Not allowing withdrawals, luring players into depositing money to receive incentives and then not allowing withdrawals stating the reason is to trade carefully enough, tricking customers into trading code WHEAT.g according to their suggestions, when customers click Even if the number of transactions is small, the floor will adjust the code to run contrary to the suggestions given by the floor to burn the customer's account. This floor has Khanh as the fund manager, he instructs not to withdraw money and always forces investors to trade with enough margin. When investors trade, they will suggest to type Wheat.g code. This code they control. The price can be adjusted, so when investors trade, they actively jerk the price to burn their accounts immediately. These scam floors have many employees who lure customers from afar, pretending to make friends through Zalo and then saying that this floor has many incentives. In fact, they are setting traps to lure customers in. My account had a negative value of $32,000 when I last traded. After I wrote a report, $27,000 was transferred back to my account. And as a result, the account is still 0 dollars, meaning it's still out of money. After I posted a report denouncing the exchange, the exchange responded that they would refund my money but required me to open another account of the floor's choosing or that I choose myself. I don't understand that if the exchange gives me back the money, I can just transfer it to my account. Why would I transfer it to a certain exchange and then withdraw money from that exchange to my account? Moreover, after my account burned, a few days later they transferred 27,000 to my account for what? They have already scammed people, so what is the purpose of transferring 27,000 back? After I was scammed out of $10,000, there was a third party claiming to manage an exchange in Vietnam that wanted to help me get back part of the lost money. However, the condition is that I must deposit an additional $8,000 into my trading account to receive compensation for 80% of the $10,000 capital. This is a form of fraud.
05-13
Cường 3557

Within 1 year

Vietnam

Exposure
Fraudulent appropriation of assets
On January 16, 2024, I was introduced to Gallen Capital by a freelance consultant. I saw the name of the Swiss exchange so I felt secure in joining. First, I invested $100 to try to see if I could deposit and withdraw quickly. No, then when I tried to withdraw $50, everything happened quickly and normally, although the deposit and withdrawal fee was very high compared to other exchanges, when I deposited 24,500, I received $100, but when I withdrew $1,000, I only received back 23,700. , which means the deposit and withdrawal fee is 800,000 VND/1000 USD, the floor explained that the bank they collect is (MSB Bank) and the recipient is Global Trading Company. Next, I entered 2000 USD to continue trading. After I entered 2000 USD, someone named Khanh (Phone number 076-2258504) contacted me and said he was in charge of the floor's fund and invited me to join the 15,000 package. USD to receive the floor's incentives, Khanh called me a lot to tell me to join the 15,000 package, saying that this package has been available for a long time and that many people want to receive this package. If you don't join right away, you will lose your opportunity. Well, then I talked to Thien again, and Thien said he would join me for about 6,000 dollars. After that, I transferred 193 million to the exchange's account and told Thien to add the remaining amount. Thien's reason was that he could not get the money. I reported to the floor and the floor forced me to deposit the full amount of 15,000. I said I didn't have enough money to put in anymore. The floor refused and forced me to make enough margin to approve the withdrawal, then the floor blocked it. My withdrawal order, next, Khanh transferred my file to David Tran for further processing. David Tran told me to place a very large order with the purpose of letting me quickly burn out my account, after that I did not. trading again, when I went to register to withdraw money, the portal to the exchange's website was locked to withdraw money. After that, I called Khanh back and he kept asking me to make enough margin to approve the withdrawal order. Next, a guy made friends and sent a message saying that a person from the exchange named Cuong Pham would help me. Better trading, I traded according to the code it suggested which was Wheat(CME). As soon as I entered 0.5 lots, my account was negative 32,500 USD and my account burned out. I have attached pictures here for everyone to see. This is a scam floor, if anyone is still trading or planning to invest in this floor, they must stop immediately. I am very angry because I was tricked by them into investing money here. I am writing this article to hope that the online community and the authorities will immediately arrest these Gallen Capital brokers.
04-01
đặng thị phượng

Within 1 year

Vietnam

Exposure
The exchange automatically withdrew money and increased transaction fees, burning customers' accounts
I deposited capital and traded at Gallen Capital. On December 14, 2024, I deposited capital into MT5 account number 5515890 and traded. Trading for a while, on December 28, I placed a withdrawal order but the floor did not allow withdrawal. , the support person informed me that if the transaction volume is not enough, I will not be able to withdraw money. I must trade 30% of my deposit to withdraw money. January 10, 2024, I traded about 50 lots of products, the owner The main factor is gold. I placed a withdrawal order but it still did not execute. The support person said I did not have enough trading volume. On January 15, 2024, I traded more than 70 lots of products and placed a withdrawal order but still not working. I sent an email to ask the floor about this issue but still did not receive a response. On January 19, I traded 90 lots of the product and I placed a withdrawal order, but it still failed. On January 26, 2024, the floor automatically withdrew my money (5000 USD), I did not place a withdrawal order and did not receive the money in my bank account, the floor also withdrew the bonus money (10,000 USD) which the floor committed to be a permanent bonus, making the account My account was weak and the exchange increased transaction fees to destroy my account. The exchange destroyed my account. I sent an email to the exchange about this issue but received no response. The support staff reported a system error. and I have to deposit money with the initial capital for the floor to help fix it. The floor automatically withdrawing money from customers is a serious violation. If it is due to a system error, there needs to be a clear explanation and a refund of the account. Accounts and compensation to customers are correct. I look forward to receiving your support soon.
02-02
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