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Score

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The WikiFX Score of this broker is reduced because of too many complaints!

igold

Hong Kong|5-10 years|
Regulated in Hong Kong|Type AA License|MT4 Full License|High potential risk|

https://en.igoldhk.com/?utm_source=fxeye&utm_medium=PC-LF-toplink&utm_content=LFenindex&utm_campaign=link

Website

Rating Index

MT4/5 Identification

MT4/5

Full License

Acetop-Live02

China
MT4
152

Influence

B

Influence index NO.1

China 7.46
The WikiFX Score of this broker is reduced because of too many complaints!

MT4/5 Identification

MT4/5 Identification

Full License

152
Server Name
Acetop-Live02 MT4
Server Location China

Influence

Influence

B

Influence index NO.1

China 7.46
Surpassed 67.50% brokers
Biz AreaSearch StatisticsAdvertisingSocial Media Index

Contact

+852 2276 8888
cs@igoldhk.com
https://en.igoldhk.com/?utm_source=fxeye&utm_medium=PC-LF-toplink&utm_content=LFenindex&utm_campaign=link
19/F, The Toy House, 100 Canton Road, TST, Kowloon, Hong Kong

Licenses

Licensed Institution:# 領峰貴金屬有限公司

License No.:145

VPS Standard
*No restriction on the broker account

Single Core

1G

40G

1M*ADSL

Open
WikiFX Risk Alerts
2024-12-22
  • The number of the complaints received by WikiFX have reached 29 for this broker in the past 3 months. Please be aware of the risk and the potential scam!

Basic information

Registered region
Hong Kong
Operating period
5-10 years
Company Name
领峰贵金属有限公司
Abbreviation
igold
Company employee
--
Customer Service Email Address
cs@igoldhk.com
Contact number
0085222768888
Company address
19/F, The Toy House, 100 Canton Road, TST, Kowloon, Hong Kong
QQ
800016816

小范9533

Hong Kong

Don't want to say much, describeless! Non-farm pending order, unexpectedly slipped 10 pips. Too bad. Pending at 2461 and entered a long position, stop loss at 2459. Slipped to 2470.4 for me.

Exposure

08-03

星辰9516

Hong Kong

The igold is a scam platform. It not only frequently disconnects, but the system also maliciously slips and is arbitrarily controlled by the background.

Exposure

07-29

小四420

Hong Kong

When I was a new user who made a deposit, the customer service called me and told me that if I placed an order of more than 0.3 lots, I would get 88 yuan for free. He asked me to remember to contact the online customer service, but the online customer service refused to admit it.

Exposure

04-12

金融菜鸟

Hong Kong

It is inconsistent with the closing/opening time of the international platform. The setting of igold is that if it is lower than 100%, the position will be forced to be closed. However, after the opening on the morning of 4/1, the account balance directly shows negative before the position is forced to be closed. For example, according to the 100% set by the platform, If the position is closed and the margin is lower, my principal can at least be saved. I asked customer service, but they wouldn't solve it and said the system was like this.

Exposure

04-01

天空9242

Hong Kong

I set the stop loss price at 2167.91 and the price slipped to 2162.02 before it stopped the loss. It was very serious.

Exposure

03-13

中黔金讯

Hong Kong

I was in a lock position, and the funds in my account at that time were as shown in the picture below. They secretly operated seven of my short orders at the top of the market, leaving long orders. In the end, there was more than 1,000 US dollars left in the account, and the customer service actually said it was because the margin was insufficient. What does Lock position have to do with margin?

Exposure

2023-12-08

江河湖海流

Hong Kong

A total of 5,012 yuan was withdrawn, of which 3,535 yuan was frozen and deducted.

Exposure

2023-11-22

江河湖海流

Hong Kong

After the money was withdrawn, the bank card was frozen and the funds were transferred away by the police. The customer service was perfunctory.

Exposure

2023-11-20

阿布尼

Hong Kong

Every time I enter the market, there is a slipage of 0.2~0.3 between the click transaction and the final transaction price, such as shorting 2010.9, clicking short, and the delay after clicking will cause the transaction price to become 2010.6. If it is a stop loss, you can stop the loss to the highest point or the lowest point every time. It's not due to network delay. For the same market, accounts opened on other platforms can be entered normally. It is difficult to make a profit when trading one lot in this way, with the spread plus slippage.

Exposure

2023-05-03

FX3055461588

Hong Kong

The company has not obtained domestic regulatory qualifications. It illegally misled and defrauded users of their principal through Baidu and advertisements, and launders money through illegal channels. My account 13281783882 was forcibly restricted after the complaint and I asked to return the principal of 23,460 yuan!

Exposure

2023-05-05

帅帅的我

Hong Kong

Igold closed the order in advance before the time, the slippage was serious, the maximum stop loss slippage was 7 US dollars, the customer service said it was normal,

Exposure

2023-01-09

狂野

Hong Kong

Slips for 120 pips which is 12 dollars. Who can bear such trading environment?

Exposure

2022-10-16

旭45483

Hong Kong

The withdrawal is too slow, the scam company, the app is super difficult to use, and the customer service has to ask questions repeatedly as soon as they withdrawn. Trash fraud platform

Exposure

2022-09-27

deng1755

Hong Kong

Do not allow you to close position due to lag, and the network is disconnected maliciously, causing me to lose tens of thousands of dollars

Exposure

2022-09-15

FX2090672312

Hong Kong

I had a serious loss at igold and then the platform cancel my trading account.

Exposure

2022-05-31

FX2428757406

Hong Kong

Under the temptation of Igold to induce more deposit and more bonuses, the platform suffered a serious slippage loss of more than 15,000 US dollars, which is equivalent to more than 100,000 yuan. I gave feedback to the customer service department with my real name and said that the backstage should not add some secrets, but I was cancelled. account! Please stay away from such platforms that cancel accounts at will. Before you start to make no profits, you call almost every day to urge more deposits to have more preferential activities. If customers lose serious losses, they should find reasons to cancel their accounts. This is a crop of financial shuffle

Exposure

2022-05-05

小周5112

Hong Kong

Trash leading. There are orders every day. On the night of the May 2nd, it is about to lose again. Screw you. If you follow this platform, you will only lose money. I have lost on this platform.

Exposure

2022-05-02

FX6550814872

Hong Kong

This platform does not only has serious slippage, but also threaten me to cancel may account.

Exposure

2022-04-29

银行凯歌

Hong Kong

The delay of open and close a position is too serious for Acetop. Every stime I enter the market, I have to wait for a long time and miss the best timing. Every time the slippage can be greater than 1 USD, which is worse than the spread. The most ridiculous thing is the double standard, which there will be a slippage if it is good for platform and there will be no slippage if it is good for customer. Well, that's the trick.

Exposure

2022-04-27

火凤凰涅磐

Hong Kong

On April 25, 2022, the deposit was made, and on the 26th, it said that it has not yet arrived! That is, there is no return to the account, and not the transaction account. Is the funds lost?

Exposure

2022-04-26

40
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Website

Most visited countries/areas

  • China
  • igoldhk.com

    Server Location

    Hong Kong

    Most visited countries/areas

    China

    Website Domain Name

    igoldhk.com

    Website

    WHOIS.NAME.COM

    Company

    NAME.COM, INC.

    Domain Effective Date

    0001-01-01

    Server IP

    118.193.185.31

Company Summary

Risk Warning

Online trading involves significant risk, and you may lose all of your invested capital. It is not suitable for all traders or investors. Please ensure that you understand the risks involved and note that the information contained in this article is for general information purposes only.

General Information

igold Review Summary in 10 Points
Founded N/A
Registered Country/Region Hong Kong
Regulation CGSE
Market Instruments 99 Gold, HKD Kilo Gold, Loco London Gold/Silver and RMB Kilobar Gold
Demo Account Available
Leverage 1:200
EUR/USD Spread $0.5/ounce for Loco London Gold, $0.03/ounce for Loco London Silver
Trading Platforms MT4
Minimum deposit $50
Customer Support Phone, email

What is igold?

igold is headquartered in Hong Kong and is a regulated e-trading member of the Chinese Gold and Silver Exchange (CGSEC, No.145), holding the highest-grade type AA Marketing Trading License and Certificate of Accredited Refineries for 999.9 Gold. The broker can legally operate electronic trading of 99 Gold, HKD Kilo Gold, Loco London Gold/Silver and RMB Kilobar Gold, and offers trading through the MetaTrader 4 platform.

In the following article, we will analyze the characteristics of this broker from various aspects, providing you with simple and organized information. If you are interested, please read on. At the end of the article, we will also briefly make a conclusion so that you can understand the broker's characteristics at a glance.

igold's home page

Pros & Cons

igold has some advantages such as being regulated by CGSE, offering the popular MT4 platform, low spreads, and commission-free precious metals trading.

However, there are some concerns about the broker's reputation due to negative client reviews regarding severe slippage and withdrawal issues. It is important for traders to carefully consider these factors before choosing to trade with igold.

Pros Cons
• Regulated by CGSE • Severe slippage and withdrawal issues reported
• Supports MT4 • Limited trading instruments compared to others
• Demo accounts available • Limited deposit and withdrawal options
• Free account opening • Lack of transparency in fee structure
• High leverage of 1:200 • Overnight fees charged
• Low spreads for precious metals trading
• Commission-free trading
• Low minimum deposit requirement of $50

Note: This table is based on the information provided and may not include all possible pros and cons of igold.

igold Alternative Brokers

    There are many alternative brokers to igold depending on the specific needs and preferences of the trader. Some popular options include:

    • JustForex - a popular online forex and CFD broker that offers a wide range of trading instruments, including forex, cryptocurrencies, and metals, with competitive spreads and commissions, but its customer service can be inconsistent.

    • LiteForex - a global forex and CFD broker that provides access to various trading instruments, including forex, metals, and cryptocurrencies, with competitive spreads and a user-friendly trading platform.

    • NordFX - a forex and CFD broker that offers access to a wide range of trading instruments, including forex, metals, and cryptocurrencies, with competitive spreads and commissions, but its customer service can be slow and unresponsive at times.

Ultimately, the best broker for an individual trader will depend on their specific trading style, preferences, and needs.

Is igold Safe or Scam?

The Chinese Gold & Silver Exchange Society (CGSE) is a recognized and reputable regulatory authority in the precious metals industry, which adds a level of credibility to igold's operations. Additionally, the broker has been in operation for several years.

However, negative client reviews regarding severe slippage and withdrawal issues suggest that there may be some concerns with the broker's services. It is important to thoroughly research and consider all available information before deciding to trade with any broker, including igold.

Market Instruments

igolds business scope ranges from e-trading of Loco London Gold/Silver to transaction and minting of 99 Gold, HKD Kilo Gold and Renminbi Kilobar Gold.

Accounts

igold offers two different types of trading accounts for investors: General Investor Accounts and Advanced Investor Accounts. The minimum amount for deposit to start trading is $50, whileno maximum amount limitation.

igold also offers a free $200,000 demo account. Using a free demo account is a great way to practice online trading at live market conditions, without risking any money.

Margin & Leverage

The initial margin is fixed for each lot LLG/LLS is $1000. The leverage is 1:50 for both Loco London Gold and Loco London Silver in the General Investor accounts, 1:200 for 0-100 lots of Loco London Gold, 1:100 for 100-200 lots, 1:50 for over 200 more lots in the Premium Investor Accounts. The leverage for Loco London Silver is 1:120 for trading 0-20 lots, 1:60 for trading 20.01 to 40 lots, and 1:30 for trading over 40 lots.

Spreads & Commissions

Standard spread for Loco London Gold is $0.5/ounce while it is $0.03/ounce for Loco London Silver. The spread is variable and may vary due to drastic fluctuations in the market. Clients could trade with a minimum contract size of 0.01 lot and the spread rebate is up to $26 per lot. There is no commission charged.

Below is a comparison table about spreads and commissions charged by different brokers:

Broker EUR/USD Spread Commission
igold $0.5/ounce (Loco London Gold) $0
JustForex 0.0-1.1 pips $5 per lot
LiteForex 1.1 pips N/A
NordFX 0.0-2.0 pips $10 per lot for Fix account, $20 per lot for Pro account

Note: Spreads can vary depending on market conditions and volatility.

Trading Platforms

igold provides traders with the market-leading and popular MT4 trading platform, as well as MT4 Mobile to meet a wide range of trading needs.

MT4 is widely used by traders around the world. The MT4 platform provides a user-friendly interface and advanced charting tools for technical analysis. Traders can customize their charts and use various technical indicators and drawing tools to analyze price movements and identify trading opportunities. In addition, MT4 allows traders to automate their trading strategies using Expert Advisors (EAs), which are essentially algorithms that can enter and exit trades based on pre-defined rules.

MT4

The MT4 mobile app also allows traders to access their accounts and trade on the go, providing a convenient option for those who need to manage their trades while away from their computer.

MT4 Mobile

See the trading platform comparison table below:

Broker Trading Platform
igold MT4 and MT4 Mobile
JustForex MetaTrader 4, MetaTrader 5, WebTrader
LiteForex MetaTrader 4, MetaTrader 5, WebTrader
NordFX MetaTrader 4, MetaTrader 5, MetaTrader Mobile

Trading Hours

    The LLG/LLS Can be traded 24 hours a day on the international market and the market will only be closed during weekends and international holidays. The trading time in this company is:

    • Daylight Saving Time (GMT +8): 6:30 am Monday to Saturday 3.30 am

    • Winter Time (GMT +8) : 6:30 am Monday to Saturday 4:00 am

Deposits & Withdrawals

There is very little information on deposits and withdrawals on igolds website. It seems that it only supports Wire transfer.

The minimum amount for deposit to start trading is $50. The minimum trading volume for each order is 0.05 lot. Therefore, the minimum amount for deposit for the trading is $50 (0.05 X $1000). It is suitable for common investors.

Igold minimum deposit vs other brokers

igold Most other
Minimum Deposit $50 $100

Deposits by wire transfer can take several business days, depending on your bank. Withdrawal requests will be processed in the next working day. When the fund is credited to your bank account depends on the bank processing.

Fees

Apart from spreads, igold charges an overnight interest fee. Fees for deposits and withdrawals are not revealed openly on the website. Once a position (bid or ask) is opened and held overnight (03:29 a.m. GMT+8), an overnight interest will be charged. The overnight interest rate of a buy position (Long) is -1.75% while the overnight interest rate of a sell position (Short) is -0.15%.

See the fee comparison table below:

Broker Deposit Fee Withdrawal Fee
igold N/A N/A
JustForex None None
LiteForex None None
NordFX None None

Customer Service

    If clients have any inquiries, they can get in touch with igold through the following contact channels:

    • Telephone: (852)2276 8862 (English), (852) 2276 8888 (HK);

    • Email: cs@igoldhk.com

FAQ section is also available.

FAQ
Pros Cons
• Phone & email support available • No 24/7 customer support
• Knowledgeable and helpful customer support • Limited language options for customer support
• FAQ support • No live chat support
• No social media support available
• Long response times during peak periods

Note: These pros and cons are subjective and may vary depending on the individual's experience with igold's customer service.

User Exposure on WikiFX

On our website, you can see that some users have reported severe slippage and unable to withdraw. Please be aware and exercise caution when investing. You can check our platform for information before trading. If you find such fraudulent brokers or have been a victim of one, please let us know in the Exposure section, we would appreciate it and our team of experts will do everything possible to solve the problem for you.

User Exposure on WikiFX

Conclusion

On the whole, igold is a regulated precious metals broker that offers a low minimum deposit requirement, tight spreads, and commission-free trading. The availability of the popular trading platform MT4, and a high leverage of 1:200 may also be attractive to some traders.

However, there are concerns raised by some clients about severe slippage and withdrawal issues, which could be a cause for caution. Overall, traders should carefully consider these factors and conduct their due diligence before deciding to trade with igold.

Frequently Asked Questions (FAQs)

Q 1: Is igold regulated?
A 1: Yes. It is regulated by The Chinese Gold & Silver Exchange Society (CGSE).
Q 2: Does igold offer demo accounts?
A 2: Yes. It offers a free $200,000 demo account.
Q 3: How much is the initial margin requirement for trading LLG/LLS?
A 3: The initial margin requirement for trading LLG/LLS is $1,000.
Q 4: Does igold offer the industry-standard MT4 & MT5?
A 4: Yes. It supports MT4.
Q 5: What is the minimum deposit for igold?
A 5: The minimum amount to trade with igold is $50.
Q 6: How much is the overnight interest rate?
A 6: The overnight interest rate of a buy position (Long) is -1.75% while the overnight interest rate of a sell position (short) is -0.15%.
Q 7: Is igold a good broker for beginners?
A 7: Yes. It is a good choice for beginners because it is regulated well and offers precious metals with competitive trading conditions on the leading MT4 platform. Also, it offers demo accounts that allow traders to practice trading without risking any real money.

Keywords

  • 5-10 years
  • Regulated in Hong Kong
  • Type AA License
  • MT4 Full License
  • High potential risk

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