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哈里
Hong Kong
There have been multiple instances of significant slippage during trading, and my feedback has not been addressed.
Exposure
02-24
小范9533
Hong Kong
Don't want to say much, describeless! Non-farm pending order, unexpectedly slipped 10 pips. Too bad. Pending at 2461 and entered a long position, stop loss at 2459. Slipped to 2470.4 for me.
Exposure
2024-08-03
星辰9516
Hong Kong
The igold is a scam platform. It not only frequently disconnects, but the system also maliciously slips and is arbitrarily controlled by the background.
Exposure
2024-07-29
小四420
Hong Kong
When I was a new user who made a deposit, the customer service called me and told me that if I placed an order of more than 0.3 lots, I would get 88 yuan for free. He asked me to remember to contact the online customer service, but the online customer service refused to admit it.
Exposure
2024-04-12
金融菜鸟
Hong Kong
It is inconsistent with the closing/opening time of the international platform. The setting of igold is that if it is lower than 100%, the position will be forced to be closed. However, after the opening on the morning of 4/1, the account balance directly shows negative before the position is forced to be closed. For example, according to the 100% set by the platform, If the position is closed and the margin is lower, my principal can at least be saved. I asked customer service, but they wouldn't solve it and said the system was like this.
Exposure
2024-04-01
天空9242
Hong Kong
I set the stop loss price at 2167.91 and the price slipped to 2162.02 before it stopped the loss. It was very serious.
Exposure
2024-03-13
中黔金讯
Hong Kong
I was in a lock position, and the funds in my account at that time were as shown in the picture below. They secretly operated seven of my short orders at the top of the market, leaving long orders. In the end, there was more than 1,000 US dollars left in the account, and the customer service actually said it was because the margin was insufficient. What does Lock position have to do with margin?
Exposure
2023-12-08
江河湖海流
Hong Kong
A total of 5,012 yuan was withdrawn, of which 3,535 yuan was frozen and deducted.
Exposure
2023-11-22
江河湖海流
Hong Kong
After the money was withdrawn, the bank card was frozen and the funds were transferred away by the police. The customer service was perfunctory.
Exposure
2023-11-20
阿布尼
Hong Kong
Every time I enter the market, there is a slipage of 0.2~0.3 between the click transaction and the final transaction price, such as shorting 2010.9, clicking short, and the delay after clicking will cause the transaction price to become 2010.6. If it is a stop loss, you can stop the loss to the highest point or the lowest point every time. It's not due to network delay. For the same market, accounts opened on other platforms can be entered normally. It is difficult to make a profit when trading one lot in this way, with the spread plus slippage.
Exposure
2023-05-03
FX3055461588
Hong Kong
The company has not obtained domestic regulatory qualifications. It illegally misled and defrauded users of their principal through Baidu and advertisements, and launders money through illegal channels. My account 13281783882 was forcibly restricted after the complaint and I asked to return the principal of 23,460 yuan!
Exposure
2023-05-05
帅帅的我
Hong Kong
Igold closed the order in advance before the time, the slippage was serious, the maximum stop loss slippage was 7 US dollars, the customer service said it was normal,
Exposure
2023-01-09
狂野
Hong Kong
Slips for 120 pips which is 12 dollars. Who can bear such trading environment?
Exposure
2022-10-16
旭45483
Hong Kong
The withdrawal is too slow, the scam company, the app is super difficult to use, and the customer service has to ask questions repeatedly as soon as they withdrawn. Trash fraud platform
Exposure
2022-09-27
deng1755
Hong Kong
Do not allow you to close position due to lag, and the network is disconnected maliciously, causing me to lose tens of thousands of dollars
Exposure
2022-09-15
FX2090672312
Hong Kong
I had a serious loss at igold and then the platform cancel my trading account.
Exposure
2022-05-31
FX2428757406
Hong Kong
Under the temptation of Igold to induce more deposit and more bonuses, the platform suffered a serious slippage loss of more than 15,000 US dollars, which is equivalent to more than 100,000 yuan. I gave feedback to the customer service department with my real name and said that the backstage should not add some secrets, but I was cancelled. account! Please stay away from such platforms that cancel accounts at will. Before you start to make no profits, you call almost every day to urge more deposits to have more preferential activities. If customers lose serious losses, they should find reasons to cancel their accounts. This is a crop of financial shuffle
Exposure
2022-05-05
小周5112
Hong Kong
Trash leading. There are orders every day. On the night of the May 2nd, it is about to lose again. Screw you. If you follow this platform, you will only lose money. I have lost on this platform.
Exposure
2022-05-02
FX6550814872
Hong Kong
This platform does not only has serious slippage, but also threaten me to cancel may account.
Exposure
2022-04-29
银行凯歌
Hong Kong
The delay of open and close a position is too serious for Acetop. Every stime I enter the market, I have to wait for a long time and miss the best timing. Every time the slippage can be greater than 1 USD, which is worse than the spread. The most ridiculous thing is the double standard, which there will be a slippage if it is good for platform and there will be no slippage if it is good for customer. Well, that's the trick.
Exposure
2022-04-27