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Score

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/10
The WikiFX Score of this broker is reduced because of too many complaints!

JRJR

Hong Kong|5-10 years|
Regulated in Hong Kong|Type AA License|High potential risk|

https://www.jrjr.com/

Website

Rating Index

Influence

Influence

B

Influence index NO.1

China 7.12
Surpassed 62.40% brokers
Biz AreaSearch StatisticsAdvertisingSocial Media Index

Contact

+852 2385 0868
cs@jrjr.com
https://www.jrjr.com/
新界荃灣楊屋道8號如心廣場2座21樓2103-04室
The WikiFX Score of this broker is reduced because of too many complaints!

Licenses

Licensed Institution:金荣中国金融业有限公司

License No.:084

VPS Standard
*No restriction on the broker account

Single Core

1G

40G

1M*ADSL

WikiFX Risk Alerts
2024-12-23
  • The number of the complaints received by WikiFX have reached 93 for this broker in the past 3 months. Please be aware of the risk and the potential scam!

Basic information

Registered region
Hong Kong
Operating period
5-10 years
Company Name
金荣中国金融业有限公司
Abbreviation
JRJR
Company employee
--
Customer Service Email Address
cs@jrjr.com
Contact number
0085223850868
Company website
Company address
新界荃灣楊屋道8號如心廣場2座21樓2103-04室
QQ
800025448
Keywords 4
5-10 years
Regulated in Hong Kong
Type AA License
High potential risk

小小人物

Hong Kong

Today's opening trend pulled down to 2689 points, international gold price dropped to a minimum of 2704. Everyone, be cautious. Is there a solution for scam platforms?

Exposure

11-25

FX7681491322

Verified

Hong Kong

The scam platform froze my account, preventing me from withdrawing funds, and maliciously closed my account.

Exposure

11-14

FX7681491322

Verified

Hong Kong

The principal has lost until there is only $19 left and cannot be withdrawn.

Exposure

09-27

FX7681491322

Verified

Hong Kong

Deposited $500 and lost it until there was only a little over $20 left, but they won't let me withdraw. It has been locked since last year and still hasn't been unblocked. Whenever I contact customer service, the internet connection gets cut off.

Exposure

09-27

万乔李

Hong Kong

Arbitrary account suspension, severe slippage, and arbitrary changes in spreads. Often unable to deposit funds, freeze cards when withdrawing. Live streaming with showcased orders result in significant losses. Severe lagging. The self-built platform manipulates backend data.

Exposure

08-20

橘子橘子

Hong Kong

Setting a stop-loss point, but not reaching the stop-loss, yet being stopped out. When asking customer service, they said the spread widened. This situation has occurred multiple times, very frustrating. Buying and selling at the same time, locking the position. It can also be forcibly closed at the same time, without reaching the forced closure point. Even if overnight fees are deducted, it does not meet the criteria for forced closure. Moreover, buying and selling, closing at the same time, down to the second. The scam platform has been uninstalled, no image upload, but I believe that most clients at JRJR have encountered this situation.

Exposure

08-20

尘2242

Hong Kong

JRJR is a scam platform that takes no responsibility when things go wrong. Our clean money goes in, and the profits coming out are considered dirty money.

Exposure

08-13

李诺价投+:LI-N-8888

Hong Kong

Gambling platforms keep customers in a small circle in the software forum. There are insiders who will guide you to make loss-making orders. Other people who come in to post will be banned. Others with different opinions or those who have the tendency to divert traffic will be banned directly. If you do things so thoroughly, who will go bankrupt if you don’t? Don’t even think about withdrawing money if you enter! If you make a few tens or hundreds of dollars with a small amount of money, you can withdraw money at will. Once you make more than one thousand dollars, you will definitely not be able to withdraw money! Some people say that they have made a lot of money, but in fact they are tempting you to make you feel that you can also make money, and then make crazy deposits! But no matter how much you invest, you will lose everything in the end! Where is the dealer? They are the dealer! How much you buy, the platform changes the data to how much you sell. Bet against you until you lose everything! You are interested in their low spreads, and they want your principal!

Exposure

08-09

星辰9516

Hong Kong

I set a take profit at 2352 for short position of 0.3 lots London Gold. During the period, the price dropped to 2350.29, but the take profit order was not closed. The app crashed and lagged, causing me to go from a small profit to a big loss.

Exposure

07-06

skxhsk

Hong Kong

As shown in the picture, I opened a position at nine o'clock and reached the highest of 2369.83 at nine-thirty. I set the stop loss at 70, which is a difference of 17 pips. I can accept it if the difference is 5 or 10 pips, but it’s stopped on a difference of 17 pips. I lost money, this is intentional to make people lose money.

Exposure

05-24

宋炯洋

Hong Kong

Fraud platform, my stop loss is 2200. it closed my position at 2198.88. I looked for customer service, he said to add 0.5. The price I set was not reached. He found a reason which I have not heard. Why do I need to add 0.5 for SL? It's very unscrupulous, please do not use this app. Otherwise, you will regret the day. By then, customer service will find reasons to stall you again.

Exposure

03-26

小伙伴2319

Hong Kong

I opened a trading account with my friends in Jinrong China. Out of prudence in trading, I set a stop loss every time I entered a position through manual trading, but Jingran would break the position. After carefully watching the trend at that time, it was not a bad market that was in place at one step, which would indeed cause the position to break. I seriously suspected that it was the platform that ate it. I complained to the company and asked them to give me the trading flow. They not only couldn't give it, but also said it was normal. If it is a formal trading institution, the connected trading bank or institution must have a transaction destination. Complaints cannot be resolved in other departments, and there is no way to complain. Such a platform should be carefully selected, which is deceptive.

Exposure

2022-12-17

王璧合

Hong Kong

Since 2021, every time the money is withdrawn, it will be frozen. Relevant departments say that the bank account of the transfer is suspected of fraud. Jinrong China is a fraud platform, and it is useless to report. There is a problem with the withdrawal account used.

Exposure

2022-07-20

奋斗3645

Hong Kong

In July 2020, I came into trade with precious metals through advertisements on the platform, and later instructed me to make orders with the platform’s live room. By April this year, the cumulative loss was as high as 100,000 US dollars. This money is the compensation for my contribution to the motherland for the eight years I served in the army, plus the money I took out of my credit card and borrowed from relatives and friends. Now that my wife and son are separated, I can't live by myself. Hope the platform can compensate for the loss. Partial deposit records.

Exposure

2022-07-19

FX1914915908

Canada

I spent about three months trying to close the account, but the account was not lost, and my capital status will always be at a standstill, because Jin Rong will not reply to my email, nor can I contact them through their claimed contact number.

Exposure

2022-07-11

FX695459

United States

I cannot fathom how this company can continue to operate this way, especially with so many negative reviews. I have been trying to roll my super out since May and have received appalling customer service. Unless you chase them to see what the delay is, then no action is taken. Promises of call back are not honoured and when you do get through to a customer service representative, My funds speedy recovery was only possible after to a lawsuit that Assetsclaimback Advisory legal team filed JINRONG are unable to assist apart from repeating we will escalate that for you. My engagement with them was over $70,000 imagine i didn’t seek aid

Exposure

2022-07-10

FX1071550188

Canada

He explained that I could never lose more than 10% of my investment due to ‘Stop Loss’ and persuaded me to make more investments, he continually promised that I could have my money back at any time but companies like this will take your money and never get it back unless you seek professional assistance that was fintrack/ org offered which was the only way I could get my money back.

Exposure

2022-07-10

富贵在天48419

Hong Kong

Everyone pays attention. Zhao Yujia, a native of Nanjing, a liar, deceives, I can't find this person, what the heck

Exposure

2022-07-08

Helena Leonel

United Kingdom

I am waiting for my withdrawal. It's been more than 20 days I requested for a withdrawal. I email every day but no response from them Pleaded for them to Refund my money but they ignored every message so I sort out help with Traceasset*org and filed for a refund which was later granted.

Exposure

2022-07-08

K73564

Hong Kong

After the withdrawal, the bank card is frozen! ! !

Exposure

2022-07-07

105
Biz Area
Website
Genealogy
Company Summary
Review

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Official website

Website

  • jrjr.com

    Server Location

    Hong Kong

    Website Domain Name

    jrjr.com

    Website

    WHOIS.GODADDY.COM

    Company

    GODADDY.COM, LLC

    Domain Effective Date

    0001-01-01

    Server IP

    119.28.69.27

Company Summary

JRJR Review Summary
Founded 2010
Registered Country/Region China Hong Kong
Regulation CGSE (Suspicious clone)
Market Instruments Gold and silver CFDs, Physical gold
Demo Account Unavailable
Spread $22/lot (Standard Account), $24/lot (VIP (0~8) Premium Account)
Trading Platforms MetaTrader4, MetaTrader5, Jinrong APP, Jinrong Desktop
Minimum Deposit $70 (Standard Account), VIP0 has a single deposit of 20,000 US dollars or 1,000 trading lots, and VIP (1-8) has a cumulative deposit of 40,000 and 2,000 trading lots
Customer Support
  • Phone: (+852) 2385 0868
  • Fax: (+852) 23851628
  • Customer service email: cs@jrjr.com
  • Working hours: Monday to Friday 9:00-17:00 (closed on holidays)
  • Company address: 21/F, Tower 2, Nina Tower, 8 Yeung Uk Road, Tsuen Wan, N.T.
  • Online customer service

What is JRJR?

JRJR, founded in 2010, is a trading platform based in China Hong Kong that offers a variety of financial services, including trading instruments such as Gold and Silver CFDs, physical gold, and various account types to serve traders with different levels of experience. The platform also appears to offer customer support through multiple channels and boasts a diverse range of trading platforms. However, it currently holds a suspicious clone Chinese Gold & Silver Exchange Society (CGSE) license.

JRJR's homepage

Pros & Cons

Pros Cons
  • Multiple Customer Support Channels
  • Suspicious Clone CGSE License
  • Multiple Market Instruments

Pros:

  • Multiple Customer Support Channels: JRJR provides various customer support channels including phone, email, address, and live chat, enhancing accessibility and assistance for clients.

  • Multiple Market Instruments: The platform offers diverse Market Instruments, including Gold and silver CFDs, Physical gold, catering to various trading needs and experience levels.

Cons:

  • Suspicious Clone CGSE License: At present, JRJR's sole authorization lies in the possession of a dubious CGSE license for cloning. The lack of valid regulation raises significant safety and trust concerns.

Is JRJR Safe or Scam?

  • Regulatory sight: Presently, JRJR has the sole authority of a suspicious clone license under the Chinese Gold & Silver Exchange Society (CGSE), bearing license number 084 in Hong Kong. This essentially indicates JRJR's legitimacy for certain operations, albeit the 'suspicious' tag suggests ambiguity.

suspicious clone CGSE license
  • User feedback: Users should check the reviews and feedback from other clients to gain a more comprehensive sight of the broker, or look for reviews on reputable websites and forums.

  • Security measures: JRJR serves clients in multiple jurisdictions while maintaining the same regulatory standards in each region.

Market Instruments

JRJR provides a diverse array of trading instruments that encompass various asset classes, catering to the needs of investors across the financial spectrum. Investors can engage in trading Gold and Silver CFDs, allowing them to capitalize on the price movements of these precious metals without taking ownership of the physical commodities. Additionally, JRJR offers the opportunity for investors to trade physical gold, providing a direct exposure to the inherent value of this precious metal.

Market Instruments
Market Instruments

How to Open an Account?

Steps:

  • Tap the button that says Open an investment account''.

Tap the button that says Open an investment account''
  • Enter your phone number, and then enter the verification code that is sent to your phone number.

  • Set your login password.

  • Re-enter your login password.

  • Enter your real name in the ''Real name authentication''.

  • (Optional) Enter an invitation code.

  • Check the box next to I have read and agree to the Jin Rong China User Agreement''.

fill in required info

Account Types

JRJR provides different account types, including the Standard Account with a minimum deposit requirement of $70. For more advanced traders, JRJR offers VIP accounts with varying tiers. VIP0 offers exclusive benefits with a single deposit of $20,000 US dollars or 1,000 trading lots. As traders' commitment grows, they have the opportunity to access higher VIP levels (VIP 1-8) which require a cumulative deposit of $40,000 and 2,000 trading lots. These various account options cater to traders with different levels of experience, trading volumes, and financial capacities, enabling them to access a range of tailored benefits and services to suit their specific trading needs.

Account Types

Spreads & Commissions

JRJR provides competitive spreads and commissions across its various account types. For the Standard Account, the spread is set at $22 per lot, offering traders a cost-effective option for accessing the financial markets. For VIP (0-8) Premium Accounts, the spread is slightly higher at $24 per lot, reflecting the additional benefits and features available to VIP account holders.

Importantly, all account types feature a commission-free trading model, enhancing accessibility and affordability for traders across different account tiers.

Account Type Spreads Commission
Standard $22 per lot $0
VIP $24 per lot $0

Trading Platforms

JRJR provides its clients with a selection of advanced and versatile trading platforms to cater to a diverse range of trading preferences and styles. Whether it's the industry-leading MetaTrader 4 or the advanced features of MetaTrader 5, traders can access powerful tools and a user-friendly interface to execute their trading strategies.

Additionally, the Jinrong APP and Jinrong Desktop platforms offer further flexibility, allowing clients to trade on-the-go or from a desktop environment with ease and convenience. These diverse platforms ensure that clients have access to the tools and technology that best suit their trading needs, providing a seamless and comprehensive trading experience.

Jinrong APP
Jinrong Desktop

Customer Service

JRJR ensures continuous support to its clients by offering robust customer service.

  • Phone: (+852) 2385 0868

  • Fax: (+852) 23851628

  • Customer service email: cs@jrjr.com

  • Working hours: Monday to Friday 9:00-17:00 (closed on holidays)

  • Company address: 21/F, Tower 2, Nina Tower, 8 Yeung Uk Road, Tsuen Wan, N.T.

  • Online customer service

contact details
live chat

Conclusion

In conclusion, JRJR offers a wide range of market instruments, high leverage, competitive spreads, and various trading platforms, including MetaTrader4 and MetaTrader5. The availability of customer service via email on a 24/5 basis demonstrates a commitment to supporting clients.

However, it is suspiciously regulated by the Chinese Gold & Silver Exchange Society (CGSE), raising significant safety and trust concerns.

Frequently Asked Questions (FAQs)

Q 1: Is JRJR regulated?
A 1: No. It currently only holds a suspicious clone CGSE license.
Q 2: Does JRJR offer demo accounts?
A 2: No.
Q 3: Does JRJR offer the industry leading MT4 & MT5?
A 3: Yes. It offers MT4 & MT5.
Q 4: What is the minimum deposit for JRJR?
A 4: The minimum initial deposit to open an account is $70.

Risk Warning

Online trading involves significant risk, and you may lose all of your invested capital. It is not suitable for all traders or investors. Please ensure that you understand the risks involved and note that the information provided in this review may be subject to change due to the constant updating of the company's services and policies.

In addition, the date on which this review was generated may also be an important factor to consider, as information may have changed since then. Therefore, readers are advised to always verify updated information directly with the company before making any decision or taking any action. Responsibility for the use of the information provided in this review rests solely with the reader.

Keywords

  • 5-10 years
  • Regulated in Hong Kong
  • Type AA License
  • High potential risk
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consumer hotline:006531290538
Official Email:support@wikifx.com;
Mobile Phone Number:234 706 777 7762;61 449895363
Telegram:+60 103342306
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