General Information
Founded in 1991 and listed on the Main Board of The Stock Exchange of Hong Kong Limited (Stock Code: 00590.HK) in May 1997, Lukfook Group is one of the leading jewelry retailers in Hong Kong and Mainland China. Founded by experienced jewelry specialists, Lukfook is engaged in sourcing, designing, wholesaling, trademark licensing, and retailing of gold, platinum, and gem-set jewelry products. The company has experienced rapid expansion in Mainland China since 1994, with a focus on both first and second-tier cities and potential lower-tier cities. Lukfook has also established a large-scale jewelry processing plant in Guangzhou, enhancing cost-effectiveness, production efficiency, and quality control. The company exercises strict quality control from raw materials to after-sales services and owns subsidiary China Gems Laboratory Limited for gemstone authentication and grading, further bolstering its reputation for quality assurance. Additionally, the establishment of Victoria Gemological Institute Limited in 2013 has expanded its services to jewelry authentication and professional training, with international accreditation for diamond grading and gemstone testing.
Regulation
LUKFOOK, operating as 六福金号有限公司, holds a Type B License issued by the Chinese Gold & Silver Exchange Society (CGSE), making it a regulated institution in Hong Kong for precious metals trading. The CGSE, a respected regulatory authority, oversees LUKFOOK's operations, ensuring compliance with applicable regulations in the industry. While specific details regarding the effective date and expiry date of the license are not provided, LUKFOOK's regulatory status and authorization to engage in gold and silver trading activities are confirmed, and they are listed as a licensed institution under CGSE's oversight.
Pros and Cons
Lukfook Holdings (International) Limited presents several strengths, including a vast global presence, a diverse range of jewelry products, and a commitment to quality control. The company also offers corporate gifting services, adding to its appeal. However, there are certain limitations, such as a limited online presence on social media platforms and the absence of specific regulatory dates in the provided information. Additionally, while the company provides phone and email support, it lacks contact options like WhatsApp, QQ, and WeChat, which could enhance customer communication. Further clarification on the services of the Victoria Gemological Institute would also be beneficial for potential customers.
Products & Services
Lukfook Group is engaged in the sourcing, designing, wholesaling, licensing and retailing of all kinds of gold, platinum jewelry and jewelry products, and currently has over 2,400 retail outlets worldwide.
Business Segments: Lukfook operates across multiple segments within the jewelry industry, including:
Retailing: The group engages in retailing with a global network of over 3,240 sales points. These points of sale are strategically located in high-traffic shopping areas and densely populated residential districts.
Wholesaling: Lukfook sources, designs, and wholesales a wide range of gold, platinum, and gem-set jewelry products.
Trademark Licensing: The company also licenses its trademarks, expanding its reach and brand presence.
Online Platform: Lukfook's online portal, “www.jewellworld.com” or “www.jw28.com,” serves as a vital electronic gateway for the global jewelry industry. This platform facilitates business-to-business trading among manufacturers, wholesalers, and retailers worldwide, in addition to acting as a promotional and distribution channel.
Corporate Gift Services: Lukfook is dedicated to providing a comprehensive “Corporate Gift Service” to corporate clients. This service includes concept development, budgeting, design, production, and packaging. The company leverages its expertise in jewelry design and craftsmanship to create high-quality corporate gifts, enhancing brand awareness and business opportunities.
Production Efficiency: To enhance cost-effectiveness and production efficiency, Lukfook has established a large-scale jewelry processing plant in Nansha, Guangzhou. This facility ensures a stable supply of goods and effective quality control. It holds ISO 9001 Quality Management Systems and ISO 14001:2004 Environmental Management System certifications, reflecting its commitment to international-level quality assurance and recognized product quality standards.
Quality Control: Lukfook exercises strict quality control measures throughout its operations, from raw material procurement to after-sales services. China Gems Laboratory Limited (CGL), a wholly-owned subsidiary of the group, plays a vital role in this aspect. CGL specializes in diamond authentication and grading, jadeite jade and colored gemstone authentication, and jewelry quality assessment. It holds various accreditations, including HKAS ISO/IEC 17025 for Jadeite Jade Testing, Diamond Testing and Grading, and ISO 11426 for Gold Testing. CGL is the only laboratory in Hong Kong to hold these three accreditations, reaffirming its international-level quality assurance and recognized product quality standards.
Gemological Institute: In 2013, Lukfook expanded its services further by establishing Victoria Gemological Institute Limited. This institute is primarily focused on jewelry authentication and professional training. It has achieved accreditation from ANSI-ASQ National Accreditation Board (ANAB) and the International Laboratory Accreditation Cooperation (ILAC) for ISO/IEC 17025, allowing it to issue internationally recognized reports for diamond grading, jadeite jade, ruby, sapphire, and emerald testing.
Products
Lukfook offers a diverse range of jewelry products that encompass various precious materials and gemstones. Here's a brief description of its products:
Diamond Jewelry: Lukfook offers a stunning selection of diamond jewelry, including engagement rings, earrings, necklaces, and bracelets. These pieces feature high-quality diamonds that are carefully curated, authenticated, and graded for their brilliance and clarity.
Gold Jewelry: Lukfook's gold jewelry collection includes a wide array of designs, from traditional to contemporary. Customers can find gold rings, necklaces, bangles, and other ornaments crafted in various gold purity levels, such as 18k and 24k.
Karat Gold Jewelry: The company specializes in creating karat gold jewelry, which denotes the purity of gold in the piece. Lukfook provides options in 18k and 24k karat gold, allowing customers to choose jewelry that suits their style and preference.
Platinum Jewelry: Lukfook's platinum jewelry collection offers elegance and sophistication. This range includes platinum rings, earrings, and pendants, known for their durability, luster, and timeless appeal.
Jadeite Jewelry: Jadeite, a highly valued gemstone, is incorporated into Lukfook's jewelry creations. The company offers jadeite necklaces, bracelets, and rings, showcasing the unique beauty and cultural significance of this precious stone.
Gemstone Jewelry: In addition to diamonds and jadeite, Lukfook features jewelry adorned with various colored gemstones. These gemstone pieces can include rubies, sapphires, emeralds, and other precious and semi-precious stones, adding color and vibrancy to their designs.
Pearl Jewelry: Lukfook's pearl jewelry collection includes necklaces, earrings, and bracelets adorned with lustrous pearls. Customers can choose from freshwater pearls, Akoya pearls, South Sea pearls, and Tahitian pearls, each offering its distinct beauty.
Sterling Silver Jewelry: For those who prefer the timeless elegance of silver, Lukfook offers a selection of sterling silver jewelry. This range includes silver rings, earrings, and pendants, featuring intricate designs and craftsmanship.
Membership Programs
Lukfook Jewellery offers four types of membership plans, namely Silver Membership, White Diamond Membership, Fancy Color Diamond Membership and Gold Diamond Membership. Silver membership has no spending limit, White Diamond membership requires 8,000 points, Color Diamond membership requires 80,000 points and Gold Diamond membership requires 300,000 points to join (1 point for every HKD/RMB or MOP spent in 12 consecutive months).
Customer Support
Lukfook provides customer support through various channels, including a dedicated customer service email address at group@lukfook.com. While specific social media profiles like Twitter, Facebook, Instagram, YouTube, LinkedIn, WhatsApp, QQ, and WeChat are not mentioned, customers can reach out to the company through traditional means, such as phone contact at +852 2308 1218. Additionally, Lukfook offers a physical company address in Hong Kong, demonstrating its commitment to addressing customer inquiries and concerns. With these contact options in place, Lukfook ensures that customers have access to reliable and responsive assistance for any jewelry-related queries or assistance they may require.
Summary
Luk Fook Holdings (International) Limited, known as Lukfook, is a renowned jewelry group established in 1991 and listed on the Main Board of The Stock Exchange of Hong Kong in 1997. With over 3,240 points of sale worldwide, Lukfook is a leader in sourcing, designing, wholesaling, trademark licensing, and retailing of gold, platinum, and gem-set jewelry products. The company has expanded rapidly in Mainland China, focusing on both major and emerging cities. Lukfook ensures quality and control through its large-scale jewelry processing plant and subsidiary, China Gems Laboratory Limited. Moreover, its commitment to customer support is reflected in various contact options. Overall, Lukfook is a prominent player in the global jewelry industry, offering a diverse range of high-quality jewelry products.
FAQs
Q1: What is Lukfook's specialty in jewelry？
A1: Lukfook specializes in sourcing, designing, and retailing a wide range of gold, platinum, and gem-set jewelry products, including diamonds, jadeite, colored gemstones, pearls, and sterling silver pieces.
Q2: How extensive is Lukfook's global presence？
A2: Lukfook boasts a global network with over 3,240 sales points, strategically located in high-traffic shopping areas and densely populated residential districts worldwide.
Q3: Does Lukfook provide corporate gifting services？
A3: Yes, Lukfook offers a comprehensive “Corporate Gift Service,” which includes concept development, design, production, and packaging for corporate clients, delivering high-quality corporate gifts.
Q4: What quality standards does Lukfook adhere to？
A4: Lukfook exercises strict quality control, holding ISO 9001 Quality Management Systems and ISO 14001:2004 Environmental Management System certifications. Its subsidiary, China Gems Laboratory Limited, provides authentication and grading services for diamonds, jadeite, and gemstones.
Q5: How can customers reach Lukfook's customer support？
A5: Customers can contact Lukfook's customer support through the dedicated email address at group@lukfook.com or by phone at +852 2308 1218 for assistance with jewelry-related inquiries and concerns.
