The fake market manipulated by MBG Markets led to unavailable position-closing.-Fake MBG Markets-Exposure-WikiFX

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Fake MBG Markets -

Exposure Details -

The fake market manipulated by MBG Markets led to unavailable position-closing.

FX9189524972

3-5 years

Hong Kong

Exposure

After the trading curb on March 13rd, I could trade when the market was opened at 21:30(Other platform could show this since I could directly trade on 12nd). But the market didn’t fluctuate until 21:38. During 21:30 to 21:35, the price reached to the take-profit I set, while the orders weren’t dealt, led to huge losses of $41449.9. This isn’t the first time the problem occurred. On March 4th, I couldn’t log in to the trading for one hour.On 14th, I sent the email to the platform, requiring them to compensate me, while no one replied to me. Posting this exposure, I hope unveil this scam platform to WikiFX.

Original

MBG走势造假，导致指数远远超过止盈点都不能触及平仓

3月13日纳指熔断后，21:30开市后是可以直接交易的（其他平台有图为证，且MBG平台3月12日跌停熔断后，开市也是直接交易的，没有时间间隔，有图为证）。但是3月13日21：30分开市后，MBG平台指数变动停止，直到21:38才开始显示图形，指数才有变动。21:30到21:35期间，指数冲高到7700点上方，接近7750点，我的14.15手多单均已触发止盈点位（我止盈点设置在7673至7735点位之间，正常走势就止盈平仓了），应该在高位平仓止盈，但是由于平台的技术原因，导致所有单子均未能在高点实现止盈，随后快速在止损点被平仓（因为指数可以变动的时候，已经回落到止损点附近了）。总计直接导致损失41449.9美元。此外，这次技术故障已不是第一次了，在3月4日时就由于平台的原因，长达1个多小时不能与交易所连接，才不到半个月时间，又因为平台技术原因，导致本人交易受损。3月14日，本人与代理客服和MBG香港的相关客服人员进行沟通，并将索赔内容以邮件的方式发送至官方邮箱。多次沟通后，均未得到答复，也未取得赔偿。鉴于对方未有积极的处置态度，特向外汇天眼投诉MBG交易平台恶意制造交易障碍，导致客户交易损失的恶劣行为。