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Deduct profit arbitrarily and ban account

FX3759038404

3-5 years

Hong Kong

Exposure

I made a deposit of $1,000 on the AximTrade platform on 7.1, and participated in their bonus event. I just caught a wave of market prices, and my account basically doubled. I wanted to continue trading, but the next day I suddenly received an email saying that I violated their bonus. Regulations, all my profits are deducted, and only the principal can be withdrawn. I opened the account, the profits have been deducted, and the account is also banned. At this time, I was very scared. , and then asked the customer service why the violation was violated. The customer service said that it was unclear, and I needed to send an email to ask. I sent an email to ask the platform to provide evidence of my violation, and the platform replied that it would not disclose it to the customer. I think that since you think that I violated the rules and directly deducted the funds and banned the account, there must be sufficient evidence, otherwise it will be chaos. It's totally your own opinion! What is the difference between this behavior and the black platform. I am unsuccessful in this appeal. I hope the rights protection platform can help me, and I hope the platform can restore my profits. If you insist on deducting my profits, I hope you can provide enough evidence to convince me. Otherwise, there is no basis and no evidence, just rely on your personal judgment, profit is illegal, loss is normal, I will defend my rights to the end!

Original

随意扣除盈利,禁封账户

本人在7.1日在AximTrade平台入金1000美金,参加了他们的赠金活动,刚好抓住一波行情,账户基本翻倍,本想着继续交易,但是隔天突然收到邮件说我违反他们赠金条例,扣除我所有盈利,只能提取本金,我打开账户,盈利已被扣除,账户也是禁封状态,这个时候我已经非常后怕,第一时间先提交了本金出金,目前已经到账,然后问客服什么原因违规,客服表示不清楚,需要发邮件询问,我发邮件要求平台提供我违规的证据,平台回复是不对客户披露。我认为,既然你们认为我违规,直接扣除资金,禁封账户,肯定是已经有了十足的证据,否则就是乱来。完全就是你们个人认定!这样的行为跟黑平台有什么区别。 我在对次申诉无果,希望维权平台帮帮忙,希望平台恢复我的盈利,如果你们坚持要扣除我的盈利,我希望你们能提供足够让我信服的证据。不然无凭无据,单靠你们个人判断,盈利就是违规,亏钱就是正常,我将维权到底!

Hong Kong 2022-07-06
Unable to Withdraw

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