Hello, my MT4 account: 5090655, Order ID: 40550969 This order was established on 2024.07.08 at 15:41:22, and I did not execute the closure; this account is managed under a copy trading system, another account also managed was normally closed on 2024.07.09 at 08:58:08. This order incurred a holding fee, and the email daily report also showed it as open at that time. This order was closed without cause on 2024.07.09 at 00:08:41 at a price of 1.28236. Reviewing the historical data near 00:08 on 07.09 for GBPUSD, the price should have been between 1.28057~1.28067, which is significantly different from the closing price of 1.28236. Upon discovering the unwarranted closure of the order, I immediately contacted Tickmill customer service via the official website within two hours; having received no response, I again reported the issue on the official website on the following day, 2024.07.09, and ultimately only received two call-back request forms.