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Arbitrarily closing profitable holding accounts

FX2405448760

Within 1 year

Hong Kong

Exposure

The response time for opening and closing positions reaches up to half a minute. After the holding account shows a profit, the trading function is disabled, preventing any new positions from being opened or closed, and stop loss and take profit settings are inaccessible. Once profits reach a certain threshold, the account is directly closed. The platform autonomously decides to close all customer accounts after the account balance is withdrawn. Common explanations provided are: if the account has bonus funds, it's considered illegitimate trading; if there's no bonus, it's attributed to a 'system anomaly,' followed by forced closure of the account after positions are closed.

Original

无故关闭持仓盈利账户

开平仓响应时间达半分钟之久,持仓账户盈利后就取消交易功能,无法开平仓,设置止损止盈,盈利达到一定额度后就直接关闭账户,自主设定账户余额出金后关闭客户所有账户。一般给出的解释:账户有赠金则是不正当交易,无赠金则是系统异常,强制平仓后关闭账户。

Hong Kong 2024-09-03
Scam

Reply from official SOOLIKE

Dear customer, hello! It has been found that you have opened 2 accounts with the same name in our company, with transaction numbers 300400 and 300568. These accounts have been terminated due to the following issues: 1. These two accounts each deposited $1000 with our company and applied for $600 bonus respectively. That is, the customer used $2000 of principal to obtain $1200 of bonus, which violates our bonus rules, which means that the same account holder can only apply for bonus with 1 account at the same time. According to your deposit amount of $2000, combined with our activity rules, your bonus amount should be $700 instead of $1200; 2. Regarding the withdrawal issue of your account, your account was terminated on August 14th, and the funds of $1972.63 in your account have been transferred to your account through USDT on August 15th, please be informed.

Original

尊敬的客户,您好! 查询到您在我司开设2个同名账户,交易编号为300400和300568,此账户因涉及以下问题被取消合作: 1.此两个账户分别在我司入金1000美元,并各自申请600美元赠金,即客户使用2000美元的本金,获取到1200美元的赠金,这违反我司赠金规则,即同一个账户持有人在同一时间内只能使用1个账户申请赠金。 依据您的入金量2000美金,结合我司活动规则,您的赠金额应为700美元,而非1200美元; 2.关于您账户的取款问题,您账户于8月14日被取消合作,账户内的资金1972.63美金于8月15日通过USDT方式已汇入您的账户,请知悉。

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