Resolved
Unable to withdraw
Object 
ZFX
Issue
Unable to Withdraw
Requirement
Withdrawal
Amount
$5,000(USD)
Time
104day23hour
Mediation Progress
Hong Kong 2023-03-06
Solved after user's confirmation 
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Singapore 2022-11-28
Supplemental Materials 
bifegan
bifeganI can't withdraw money in spite of the fact that I submitted all the materials as they required.
Supplemental Materials
Singapore 2022-11-22
Supplemental Materials bifegan
bifeganNormal procedure? Although I submitted different documents like bank statement, deposit statement, selfie with ID card, address certificate, etc, but it still can't work. Now I am required to provide tax bill and business statement. I have no idea about the normal procedure they were talking about. Where can I get the tax bill? Obviously, they were trying to curb my withdrawal. How dare they detained customers' money recklessly to stop them from withdrawing?
Supplemental Materials
United Kingdom 2022-11-22
Reply ZFX
According to an investigation, the withdrawal was processed in conformity with normal procedure.
Reply
Hong Kong 2022-11-22
Contact Broker 
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong 2022-11-22
Verified 
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong 2022-11-21
Start Mediation bifegan 
bifeganI deposit 5000 dollars to ZFX in October and it intentionally slips on the ground of a poor trading environment. I lost more than 1000 dollars to 3800+ dollars in less than one month. I cannot withdraw. The platform asks for a series of proof. It is just a ponzi scheme that induce people by more than 10% annual interest to deposit and deny their withdrawal.
Start Mediation
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