Resolved
The Eightcap platform limits the withdrawal amount and cannot withdraw funds
Object 
Eightcap
Issue
Others
Requirement
Withdrawal
Amount
$0(USD)
Time
33day15hour
Mediation Progress
Hong Kong 2023-02-12
Resolved 
ZUOKANMOSHANGONGBIAN
ZUOKANMOSHANGONGBIANAustralia 2023-01-13
Reply 
Eightcap
EightcapAt present, at least $160 dollars is required for single withdrawal by UnionPay. And the withdrawal allowance by UnionPay is regarded as one of the uncontrollable factors. The customer service has already provided several resolutions that you can select freely.
Reply
Australia 2023-01-12
Reply Eightcap
Dear customer, we are following up the withdrawal case. Please reach out to the official online customer service by email, global@eightcap.com, if you have any questions. Have a good time.
Reply
Hong Kong 2023-01-10
Contact Broker 
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong 2023-01-10
Verified 
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong 2023-01-09
Start Mediation ZUOKANMOSHANGONGBIAN 
ZUOKANMOSHANGONGBIANDue to the loss, the remaining money is restricted and cannot be withdrawn due to insufficient amount! What's the point of losing money and not being able to withdraw money? The customer service means that you can first deposit and reach the limit to cancel the withdrawal! Isn't this obviously superfluous? Why do you do this? If I don’t have money to replenish, I can’t withdraw money. Isn’t this a routine? Do you dare to deposit money into your account if you can't withdraw money originally? shock! So surprised! Decided to expose! Do you still dare to drill into Yihui? Do you still dare to play on a platform with routines? Hope there is a possibility to solve the problem!
Start Mediation
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the withdrawal background of Eightcapthe withdrawal is restricted, and orders cannot be made. i have been procrastinating looking for customer service
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