On the morning of March 27, gold suddenly gapped by 60 to 70 pips. There were also many more loss orders in the trading account!-GMI-Rights Protection Center-WikiFX

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Resolved

On the morning of March 27, gold suddenly gapped by 60 to 70 pips. There were also many more loss orders in the trading account!

Object

GMI

Issue

Others

Requirement

compensation

Amount

$70,000(USD)

Time

99day11hour

Mediation Progress

Hong Kong 2023-07-07

Resolved

CHENGDOUDIAOCHAGONGSI

Saint Lucia 2023-06-07

GMI

Dear customer, please reach out to your senior agent.

Hong Kong 2023-04-13

Supplemental Materials

CHENGDOUDIAOCHAGONGSI

I still haven't got any message. They keep delaying the problem. Please help me.

Supplemental Materials

Hong Kong 2023-04-05

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CHENGDOUDIAOCHAGONGSI

I haven't received the solution so far, it's been a long time. Can you please help me urge them to tackle the problem as soon as possible?

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Hong Kong 2023-03-30

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CHENGDOUDIAOCHAGONGSI

Account name: Hu Jiancheng 15828318555, email: 691410253@qq.com

Supplemental Materials

Hong Kong 2023-03-30

WikiFX Mediation Center

Dear customer, please submit correct name for account registration. Your cooperation is greatly appreciated.

Hong Kong 2023-03-29

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CHENGDOUDIAOCHAGONGSI

With a rude and unreasonable attitude, the customer service said that I was being difficulty on purpose. Unexpectedly, there are many loss-making orders in trading account. Do you think I am telling a lie? I didn't operate these transactions.

Supplemental Materials

Hong Kong 2023-03-30

Contact Broker

WikiFX Overseas Customer Service

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Hong Kong 2023-03-30

Verified

WikiFX Mediation Center

Verified

Hong Kong 2023-03-29

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CHENGDOUDIAOCHAGONGSI

I trade on this platform for many years and deposit hundreds of thousand of dollars. I do not expect such chaos. Strong demand to return my principal.

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