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Resolved
For several months, the platform has not responded and there is no way to handle it
Object
CWG Markets CWG Markets
Issue

Unable to Withdraw

Requirement

compensation

Amount

$21,000(USD)

Time

35day10hour

Mediation Progress
Resolved
SHOUHAIZHE575
Reply
CWG Markets
We regret to inform you that the systematic error of data source quotation brought about wrong gold quotation, which was extremely different from that of the real market, at 15:30-16:15, December 2, GMT+2 (market quotation time), 21:30-22:15 (Beijing time). Therefore, your gold order was invalid. And we'll cancel the order and deduct the related profit and loss. Your account will be back to normal after the cancellation.

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SHOUHAIZHE575
I have made tens of thousands of dollars in profits from CWG trading in the past six months. The profit was deleted when the fund was disbursed, and the platform said that LP did not take orders, so my order was invalid. May I ask when the transaction order is considered valid? If any time period becomes invalid, you can close the platform transaction and no one will be trading. Since the order has already been completed, what can we say if we make a profit. Understand that you don't want to give money, black hearted!

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