Brand Story

Owned by GAIN Capital Holdings, Inc listed in NNYSE( stock code: GCAP) , FOREX.com is a global leading retail online trading brand of Gain Capital. Incepted in 1999, Gain Capital is a pioneer in global online trading industry.

Office

According to the regulatory information, the HK licensed broker FOREX.com was located at Room 12023, Tower 535, Jaffe Road, Causeway Bay, HK .The surveyors visited the broker. 

In order to complete the inspection, the surveyors found Tower 535 at Jaffe Road, Causeway Bay according to the regulatory information and GPS. From the building number outside the office building its was known the broker had an office here. 

Located at downtown area of HK, the brand new and well- designed building was luxuriously decorated and looked quite modern.

Featured Photos 

The surveyors then entered the building and saw at first a floor directory. As was indicated, offices were located at 11-20F only and at other floors there were supporting facilities such as gyms, restaurants, shopping centre etc. 

The surveyors didn’t find any conspicuous logo of the broker in the aisle after arriving at 12F. 

The surveyors met the broker’s staff member wearing a badge coincidentally, lefting the surveyors no time to think about asking the safe guard at 1F for the broker’s address. The surveyors were informed from the staff member that the broker had an office here indeed. What pitiful was the surveyors could not went to its office to inspect.

Conclusion

The visit by surveyors confirmed that the real address of the HK licensed broker FOREX.com was the same with its licensed address. The surveyors were informed after visiting a website that the broker held three full licenses issued by ASIC, NFA and CIMA respectively, three retail forex licenses issued by FSAand MAS respectively and a STP license issued by FCA. Investors are suggested to make decisions at their own discretion.