My name is Yi Shaojun, ysj8818@vip.163.com, EC account: 2093767, phone number: 13922545419. On August 29, 2024, I discovered for the first time that the platform secretly increased the trading fee for gold from $3 to $18, and then to $23. I immediately contacted the EC platform manager, who explained that it was a spread issue and asked me to gather the data. The platform would compensate me. Upon investigating, I found that my ECN account had been changed to ECN-UXV account, and the $2 commission rebate was canceled, and the fee became $23. I consulted the online customer service of EC, and they replied that I needed to contact the platform manager for this matter. The EC manager kept reassuring me that as long as I gathered the data, the platform would compensate me. He told me to rest assured and said that even if the platform didn't compensate, he would take responsibility and compensate me. Until my account funds were blown up, I traded 168.82 lots during this period, generating $3736.8 in fees. Until the EC manager promised to compensate me on September 15th, he played tricks and said he would give me a humanitarian compensation of $1000. At this time, I immediately sent an email to the platform, repeatedly expressing this matter. Unfortunately, until this moment, the platform ignored and did not reply. I can only choose to expose this unethical behavior of the platform, hoping that fellow traders will pay attention to the platform's integrity and avoid falling into the trap! I accept the trading losses, but the intentional and secretive increase in fees and cancellation of rebates, the platform should take responsibility, compensate me for the amount, and deal with the relevant responsible person, giving the customer a fair treatment.