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Score

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The WikiFX Score of this broker is reduced because of too many complaints!

Swissquote

United Kingdom|10-15 years|
Regulated in United Kingdom|Straight Through Processing(STP)|MT4 Full License|Global Business|High potential risk|

https://en.swissquote.co.uk/

Website

Rating Index

MT4/5 Identification

MT4/5

Full License

SwissquoteLtd-Live5

United Kingdom
MT4
123

Influence

A

Influence index NO.1

Switzerland 8.28
The WikiFX Score of this broker is reduced because of too many complaints!

MT4/5 Identification

MT4/5 Identification

Full License

123
Server Name
SwissquoteLtd-Live5 MT4
Server Location United Kingdom

Influence

Influence

A

Influence index NO.1

Switzerland 8.28
Surpassed 70.50% brokers
Biz AreaSearch StatisticsAdvertisingSocial Media Index

Contact

+44 (0)20 7186 2600
info@swissquote.eu
https://en.swissquote.co.uk/
Boston House 63-64 New Broad Street London EC2M 1JJ UNITED KINGDOM
VPS Standard
*No restriction on the broker account

Single Core

1G

40G

1M*ADSL

Open
WikiFX Risk Alerts
2024-12-22
  • The number of the complaints received by WikiFX have reached 37 for this broker in the past 3 months. Please be aware of the risk and the potential scam!

Basic information

Registered region
United Kingdom
Operating period
10-15 years
Company Name
Swissquote Ltd
Abbreviation
Swissquote
Company employee
--
Customer Service Email Address
info@swissquote.co.uk
Contact number
004402071862600
Company address
Boston House 63-64 New Broad Street London EC2M 1JJ UNITED KINGDOM

珈跃

Hong Kong

I wanted to withdraw the remaining $73, it's been almost two weeks and it still hasn't been credited to my account. The customer service is slow in responding to emails.

Exposure

08-27

雨后彩虹5042

Hong Kong

My account is 7148871. I trade on the TMGM platform. I choose to use this platform for its security and stability. But TMGM is a black platform. On December 26th, XAU/USD malicious slippage and expanded more than two hundred pips, resulting in the liquidating of more than 100,000 U.S. dollars. The liquidity provider offer is not so low, the platform's forced leveling mechanism also has a problem. I hope that this matter is exposed so that everyone will be warned not to use this black platform, this platform is not trustworthy.

Exposure

2023-12-28

rxtd

Hong Kong

The commission is US$50 per standard lot, the pound-US spread is more than 55, and there are some overnight fees. After calculation, it is really the highest in the world. It is seriously inconsistent with the advertisement made by the bank, and there is fraud.

Exposure

2023-01-18

蔷薇7314

Hong Kong

A bank as big as Swissquote Bank still uses this kind of indiscriminate method to open an account, and then uses handling fees and increased spreads to defraud the hard-earned money of ordinary people. It only needs 250 US dollars in one hand, and it will charge 50 US dollars in handling fees and then at least The difference is about 65 points, the two add up, the cost is more than half, even if you earn half, you still lose money, and the gods can’t make money, and the teacher will make you lose 580,000 or even 1 million for 10 days.

Exposure

2023-01-10

dandanbaole

Hong Kong

I closed the order manually on December 5th. At that time, my net worth was still more than 8,000 US dollars. At this time, the lowest point was at 1.06. However, after I closed dozens of orders, it was all displayed at 1.05377. This point does not exist at all. There are still more than 8,000 net worth of liquidation money. After the liquidation, the balance actually shows more than -2,600. The Swiss trading office has a tough attitude and cannot explain why all the orders are closed at the point of 1.05377. At that time, they took a fancy to the security of the platform. , did not expect to be able to maliciously modify the closing position just like the black platform

Exposure

2022-12-07

FX3677991397

United States

I was pressured into adding deposits to my already funded account in order to avoid losing everything which is ridiculous if you ask me. After many phone calls, emails and threats to take legal action, they promised to make a settlement but did nothing Making a report to a complainant fintrack/ org saw me receive my investment back from the broker though i couldn't get to close the account I was able to cut all ties with Swissquote

Exposure

2022-07-18

FX57947855

United States

My account might have lost up to $54,205 because they intervened in the MT5 program, causing the closing price to be completely different from the price at which I placed the stop loss order. View comprehensive spreadsheets and images derived from the orders. swissquote closed it. continued to put off withdrawals

Exposure

2022-07-17

刘小姐

Hong Kong

I joined a QQ group for stock trading in April. At first, the teacher explained the knowledge of stocks, and the class started on time every night. At that time, the A-share market fell to more than 2,000 points. They took advantage of the current situation and began to tempt us to do foreign exchange and A50 index. It is followed by opening an account, posting profits, and complimenting the teacher. More and more friends are unable to resist the temptation, and I am among them. Opened an account and made a deposit, with a total of 167,000 RMB. At the beginning of the operation, there is a so-called teacher's guidance. I made a reverse order at the beginning, and it took a month to solve it. I didn't notice it at the time. Later, I solved it and made some orders, all of which were dozens of profits, and I found that there was a little bit of profit. Profit, the teacher will prompt out. Once it comes out, the profit goes up. Within two days, it was said that there was a wave of interest rate hikes by the Federal Reserve, which made me do more than 8 hands, during which I lost thousands of hours. Then it said that the wrong market situation was judged, resulting in a liquidation. These routines are obvious fraud routines! The Q group is gone, it is said to be blocked.

Exposure

2022-07-07

洋41301

Hong Kong

I never trade before and was deceived to this platform. I realize later that it is a such fraud platform.

Exposure

2022-06-28

FX5536922052

Hong Kong

Why was pound not liquidated at a high price, but was liquidated when the price was more favorable? This is because the spread is widened. When locking a position, you must consider the possibility of the spread expanding. Depending on whether it is late or just opened. When the liquidity is different, the spread is also different. According to the screenshot, the spread at that time was 1.75584-1.75511 = 73 points and when your account was liquidated, the spread widened to 187 points due to lack of liquidity due to the close of the market. At that time, your lock-up lot was 20 lots, so it was 20*(187-73) points and then converted into Canadian dollars and divided by 1.26 = 20*(187-73)/1.26 = USD 1809 . ** Subtract 73 points, yes Because at that time when the pound plus point difference is 73 points, your net worth is USD 1803, and the advance payment is USD 687.55 as the basis**. If the liquidation rate is 30%, 687.55*30% = USD 207, you must have USD 207 to maintain your position. However, due to the widening of the spread, your floating loss reached USD 1809 at that time, and the net value of USD 1803 – USD 1809 < USD 207 was no longer enough to maintain the position, which eventually triggered a liquidation order. We are also very sorry for this result. If you have any other questions about this result, please contact us.

Exposure

2022-05-01

FX7549416679

Hong Kong

My friend got malicious slippage and liquidation at Swissquote platform and they do not compensate.

Exposure

2022-04-12

FX7549416679

Hong Kong

My friend traded on the Swissquote platform. Originally, he chose to use this platform for the safety and stability of Swissquote. As a result, the Swissquote black heart platform maliciously slipped and widened dozens of spreads on the pound button on April 5, causing my friend More than 100,000 US dollars were sold out. Later, I found the platform and asked why the quotation was different from other platforms. The customer manager Huang Zhicong said that he would appeal to the platform, and said that the quotation of the platform's liquidity provider Bloomberg was not so low at that time. I have provided evidence, but a few days have passed without a clear reply. Maybe the platform does not want to be responsible, so Swissquote is not a safe platform, but a black-hearted platform. I don’t know how to change the quotation at will, expand the spread, and cause losses to customers. Negative value, there is also a problem with the platform's liquidation mechanism. I hope that this matter will be exposed, so that everyone can learn from it. Don't use this black-hearted platform. This platform is not trustworthy.

Exposure

2022-04-12

积月雷

Hong Kong

Let's have a look on this person's history first, Zhang Guoqing, this person uses Swissquote's agent to build customer trust and help customers hedge their deposits and withdrawals. There are multiple WeChat accounts, multiple mobile phone numbers, pseudonyms for external use, Zhang Guoqing, fraudulent tactics, high returns with EA, small drawdown, using customers to play AB positions for hedging, the order never stops losing, this person is a trading novice, Using user A's position to hedge with B's position, the loss of B's ​​position is blackened, and the profit of A's position is divided. At present, the industry has been entangled by this person, and the amount involved in the case is as high as 5 million US dollars. This person said that he has a company and a technical team. They are all directed and acted by themselves. This person is already a black household in the court. Zhang Guoqing, ID number: 60105198610010536

Exposure

2022-03-06

积月雷

Hong Kong

Zhang Guoqing, agent of Swissquote, keeps introducing his trading system to customer. He is a fraud capital manager that promise low retreatment with high returns. According to statistics, this person has already been in the industry and committed several crimes, causing huge losses to many people. Please keep your eyes open and recognize this person, so as not to be deceived again. At present, it has been reported for investigation. If there is still one who has been deceived, please private message me to add more evidence.

Exposure

2022-03-04

洛影

Hong Kong

Swissquote has seven supervisions in total. Switzerland, United Kingdom, Singapore, United Arab Emirates, Luxembourg, Hong Kong, Malta and other countries and regions. Some people cannot see others well. I had seen so many people from my own countries in recent years in foreign. Rather than saying about open a foreign exchange trading service provider, it is better to say to open a pawnshop. I can earn yours, but you can't earn mine.

Exposure

2022-02-16

FX2309306803

Hong Kong

It was a Swiss account when I opened it and I have not play it for a while. When I log in, I saw the account was belong to UK of Europe and I have not receive any email about transferring the account.

Exposure

2021-12-20

FX2102131089

Hong Kong

At the time of trading on September 21 this year I had two accounts, one with $13,000 and one with $30,000. The long order is 1.24 lots, one is 2.5 lots. Short orders a 0.36, one is 0.7, in the market began to fall when I two accounts at the same time for lock processing, there are four consecutive 1-hand short pending orders, 13,000 accounts off a order lock and pending orders all deal, 30,000 accounts only deal with a lock order pending orders a did not deal, when the market really fell 800 points one after another, after the start of the card for up to 5 minutes. The small account 1.24 lots of realistic profit of more than 5400, but after closing the resumption of the chuck show only earned more than 1600, 4 short pending orders all loss to close, the large account lock order deal. 4 pending orders none of the deal, the result is the disk not card after the small account is still less than 2,000 U.S. dollars, the large account burst,. The small account lock order anyway to leave a little profit, but the large account lock order shows a loss of more than $22,000, more exasperating. The entry point of this order is not at all down to the location of the transaction. The difference in points is ridiculous, and the falsification is also outrageous, people who do not know how to trade can see that the problem emerged after many consultations with the platform, they refused for various reasons, and finally gave compensation of $420, such a platform is harmful. The friends who are still trading on this platform are alert to it!

Exposure

2021-11-07

FX2567917032

Hong Kong

Severe slippage led to stop loss. My order should be profitable on October 18, 2021 according to the market showed on most platforms. But it was stopped and I could not make profits. It said the losses were due to the bank qualification to ensure the safety of customers' funds. But investors had to pay high transaction costs. Customers' investment in their bank was consumed up by the fraud platform.

Exposure

2021-10-18

幸福约定

Hong Kong

I deposited 8000 on this platform because my wechat friend invited me. But then it was said that my card was of mistake and I had to pay a margin of 5000. I should withdraw on September 29 but it still told me to pay 10500 yuan in order to approve the withdrawal.

Exposure

2021-09-29

FX2567917032

Hong Kong

The platform caused great losses to investors by many ways.

Exposure

2021-09-27

53
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Most visited countries/areas

  • Switzerland
  • Hungary
  • Lithuania
  • swissquote.co.uk

    Server Location

    Switzerland

    Website Domain Name

    swissquote.co.uk

    Server IP

    94.228.57.3

  • swissquote.com

Company Summary

SwissquoteBasic Information
Founded in1996
HeadquartersGland, Switzerland
RegulationFCA, MFSA, FINMA, DFSA
Tradable InstrumentsStocks, currency pairs, precious metals, stock indices, commodities, bonds
Demo Account
LeverageUp to 1:30 (retail)/1:100 (professional)
SpreadFrom 0.6 pips (Prime account)
Trading PlatformMobile App, MT4, MT5, Money Managers
Minimum Deposit1,000 EUR/USD/GBP/CHF
Customer SupportPhone, Email, Live Chat
Regional RestrictionsUSA

Overview of Swissquote

Swissquote is a leading online forex and financial trading broker headquartered in Switzerland. It was established in 1996 and has since grown to become a popular choice among traders worldwide. The broker offers a wide range of financial instruments to trade, including forex, stocks, indices, commodities, bonds, and cryptocurrencies. Swissquote provides its clients with access to several trading platforms, including Mobile App, MT4, MT5, and Money Managers.

Swissquote's homepage

Pros & Cons

Swissquote is areputable and regulated broker, offering an array of financial instruments and account types for traders to choose from. As with any broker, there are advantages and disadvantages to consider. In the following table, we present a summary of the key pros and cons of trading with Swissquote.

Swissquote undoubtedly offers a comprehensive range of trading instruments and state-of-the-art trading platforms. However, despite its many strengths, it falls short in terms of customer support, as it does not provide round-the-clock assistance, which can be a major drawback for traders who require immediate assistance during off-hours or in emergency situations.

ProsCons
Regulated by reputable authoritiesLimited education and research resources
Wide range of trading instrumentsInactivity fee charged after 24 months of inactivity
Competitive spreadsNo 24/7 customer support
Demo accounts availableHigh minimum deposit requirement
Various account types with different featuresLimited customer support options outside of business hours
Availability of advanced trading platforms - MT4, MT5No US clients accepted
Efficient and reliable customer support during business hours

Is Swissquote Legit?

Yes, Swissquote is a legitimate broker with four entities under respective jurisdictions:

Swissquote Bank Ltd, which is based in Switzerland, is regulated by the Swiss Financial Market Supervisory Authority (FINMA).

Regulated by FINMA

Swissquote Ltd, which is based in the United Kingdom, is regulated by the Financial Conduct Authority (FCA).

Regulated by FCA

Swissquote MEA Ltd, which is based in Dubai, is regulated by the Dubai Financial Services Authority (DFSA).

Regulated by DFSA

SWISSQUOTE FINANCIAL SERVICES (MALTA) LTD, is regulated by the Malta Financial Services Authority (MFSA).

Regulated by MFSA

These regulatory authorities ensure that Swissquote adheres to strict standards in terms of financial stability, transparency, and investor protection.

Market Instruments

Swissquote offers a wide range of market instruments for trading, including 400+ forex and CFD instruments, commodities, stock indices, shares, bonds, and cryptocurrencies. As a well-established Swiss broker, Swissquote is able to offer trading on several Swiss-specific instruments, such as the Swiss Market Index (SMI) and the Swissquote Group Holding Ltd. (SQN) stock, as well as access to other global exchanges such as the NYSE, NASDAQ, and LSE.

products
products

Account Type

Swissquote offers a range of account types to cater to the varying needs and preferences of its clients. The primary account types available are the Premium Account, Prime Account, Elite Account and Professional Account. Each account type comes with distinct features and benefits, such as different minimum deposit requirements, leverage ratios, and spreads. The Premium Account requires a minimum deposit of 1,000 CHF or equivalent, while the Prime Accounts require a higher minimum deposit of 5,000 CHF or equivalent. The Elite and Professional accounts ask for the highest minimum deposit of 10,0000 CHF or equivalent.

The Standard Account provides clients with access to a wide range of financial instruments, including forex, CFDs, stocks, options, futures, and bonds. The Premium Account, on the other hand, is designed for high-volume traders and offers lower spreads and commissions, as well as personalized service. The Prime Account is designed for institutional clients and provides them with a dedicated account manager, as well as access to exclusive liquidity and pricing.

Moreover, Swissquote also offers an Islamic Account, which is compliant with Sharia law and is available to clients who follow the Islamic faith.

account-types
account-types

Demo Trading

Swissquote offers a free demo account for clients to practice trading strategies and test out the broker's trading platforms without risking any real funds. The demo account provides users with virtual funds to trade on the same live markets as the actual trading accounts. The account comes with real-time pricing and charting tools, allowing traders to simulate trading conditions as closely as possible. This is an excellent opportunity for traders to get familiar with the broker's platforms and trading environment before committing any real money. Moreover, the demo account is ideal for both novice and experienced traders who want to try new trading strategies or test their current trading strategies without incurring any financial risk.

demo-trading

How to Open an Account with Swissquote?

Step 1: Visit the Swissquote website and click on the “Open your account” button.

open-account

Step 2: Provide personal information, such as name, email, and phone number, along with a valid identification document, such as a passport or driver's license.

open-account

Step 3: After the account is created and verified, the next step is to select the desired account type and deposit funds, such as Premium, Prime or Elite accounts.

Step 4: Agree to the terms and conditions and submit your application.

Step 5: Swissquote offers several convenient deposit methods, including debit card (Visa, MasterCard) and bank wire transfer.

Step 6: Once the account is funded, traders can access the trading platforms, begin analyzing the markets, and placing trades on a variety of financial instruments.

Leverage

Swissquote offers variable leverage levels depending on the financial instrument and the account type. For forex trading, the maximum leverage available is typically 1:30 for retail clients and up to 1:100 for professional clients who meet certain criteria. For CFD trading on indices, commodities, and cryptocurrencies, the maximum leverage ranges from 1:10 to 1:5, depending on the underlying asset.

Always keep in mind that high leverage can significantly increase the potential gains, but it can also magnify the losses, so it's important to use it with caution and always keep in mind the risks involved.

Spreads & Commissions (Trading Fees)

Swissquote offers competitive spreads and commissions to its clients. The exact costs depend on the type of account and the trading instrument being traded. The Premium Account has variable spreads, with the EUR/USD spread starting from 1.3 pips, while the Prime Account offers spreads starting from 0.6 pips. The Elite Account offers spreads as low as 0.0 pips, but it requires a higher minimum deposit and trading volume. The professional accounts provide spreads from 0.0 pips too.

In terms of commissions, the Premium Account and Prime Account charge zero commission. The Elite Account and the Professional Account charge a commission of EUR2.5 per side per lot traded. Overall, Swissquote is often seen as competitive in terms of spreads and commissions when compared to other major brokers.

spreads-commission
spread-commission
spread-commission
spread-commission

Non-Trading Fees

Non-trading fees are fees that Swissquote charges its clients for services that are not directly related to trading activities. Swissquote has a relatively low level of non-trading fees compared to other brokers. Swissquote does not charge deposit and withdrawal fees, which depend on the method used. Swissquote also charges an inactivity fee of CHF 50 per quarter if no trades have been made during the last 6 months. This fee is lower than the industry average, which is around $15 per month.

Besides, Swissquote also charges overnight swap fees, also known as rollover fees or financing fees, on positions that are held overnight. The amount of the fee depends on the currency pair, the size of the position, and the prevailing interest rates in the respective countries.

Trading Platform

Swissquote offers Mobile App, MT4, MT5, and Money Managers.

MT4: Swissquote offers the popular MetaTrader 4 (MT4) trading platform to its clients, which is widely recognized in the industry for its reliability, speed, and advanced charting tools. MT4 is available for download on desktop, web, and mobile devices, allowing traders to access their accounts and manage their trades from anywhere at any time. Swissquote also offers a range of customized tools and indicators, allowing traders to personalize their trading experience on the platform. Additionally, Swissquote provides free access to Autochartist, a popular technical analysis tool that helps traders identify potential trading opportunities.

trading-platform
trading-platform

MT5: Swissquote also offers the MetaTrader 5 (MT5) platform to its clients, which is the successor to the popular MT4 platform. MT5 has several advanced features such as improved charting capabilities, additional order types, and an economic calendar. Clients can also use MT5's algorithmic trading capabilities through the use of Expert Advisors (EAs) to automate their trading strategies. Swissquote's MT5 platform is available for desktop, web, and mobile devices, making it easily accessible for traders on the go.

trading-platform

Deposit & Withdrawal

Swissquote offers two primary deposit methods: debit card (Visa, MasterCard), bank wire transfer. With wire transfer, clients can make deposits in various currencies, but the process may take longer, typically taking 1 to 2 business days to reflect on their account. On the other hand, debit card deposits are processed faster, typically within a few minutes, and they are available in CHF, EUR, GBP, EUR, AUD, JPY, PLN, CZK, HUF and USD.

deposit-withdrawal

For withdrawals, Swissquote typically processes requests within 1 to 2 business days. Clients can withdraw funds using the same methods they used to deposit funds. However, it's important to note that some withdrawal methods may incur fees, so it's essential to check with the broker first before initiating a withdrawal request.

deposit-withdrawal

Educational Resources

Swissquote offers a plethora of educational resources to help traders of all levels enhance their knowledge and skills. The broker provides various learning materials, including webinars, seminars, online courses, and e-books. Additionally, Swissquote offers market analysis and news to keep clients informed about the latest developments in the financial markets.

educational-resources
educational-resources
educational-resources

Conclusion

In conclusion, Swissquote is a well-established and highly regulated forex broker offering a wide range of trading instruments, advanced trading platforms, and competitive trading conditions. The broker has earned a strong reputation for its commitment to security, transparency, and innovation, which has made it a preferred choice for traders looking for a reliable and trustworthy trading partner. While the broker's high minimum deposit requirement may be a challenge for some traders, its educational resources and excellent customer support help to offset this disadvantage.

FAQs

Is Swissquote a regulated broker?

Yes, Swissquote is regulated by several financial authorities, including FCA, MFSA, FINMA, and DFSA.

What trading platforms are offered by Swissquote?

Swissquote offers several trading platforms, including the MetaTrader 4 and 5 platforms, Mobile App, and Money Managers.

What is the minimum deposit required to open an account with Swissquote?

The minimum deposit required to open an account with Swissquote is 1,000 EUR/USD/GBP/CHF.

Does Swissquote offer demo accounts?

Yes, Swissquote offers a free demo account with virtual funds for traders to practice trading strategies.

How can I deposit and withdraw funds from my Swissquote account?

You can deposit and withdraw funds from your Swissquote account using bank wire transfer or debit card (Visa, MasterCard),.

Keywords

  • 10-15 years
  • Regulated in United Kingdom
  • Regulated in Malta
  • Regulated in Switzerland
  • Regulated in United Arab Emirates
  • Straight Through Processing(STP)
  • Financial Service
  • Retail Forex License
  • MT4 Full License
  • MT5 Full License
  • Global Business
  • High potential risk

News

Swissquote Introduces Fractional Shares and Crypto Trading

News Swissquote Introduces Fractional Shares and Crypto Trading

Swissquote introduces fractional shares and crypto trading, offering affordable and flexible investment options with a new saving plan for diversified portfolios.

2024-10-22 18:01

Swissquote sponsors the two Ice Hockey Clubs

News Swissquote sponsors the two Ice Hockey Clubs

Swissquote recently announced its sponsorship of two ice hockey clubs. ZSC Lions and Genève-Servette Hockey Club are two of Switzerland's most prominent and successful ice hockey clubs. The partnership involves supporting both clubs in various aspects, including financial assistance and promotional activities.

2024-08-29 13:31

Swissquote Surges: 36% Profit Increase in First Half 2024

News Swissquote Surges: 36% Profit Increase in First Half 2024

Swissquote reports a 36% profit surge in the first half of 2024, driven by strong market conditions and increased trading activity, benefiting both clients and employees.

2024-08-14 12:37

Swissquote Introduces Innovative Securities Lending Program

News Swissquote Introduces Innovative Securities Lending Program

Swissquote introduces a novel securities lending service, allowing clients to lend stocks and ETFs to top-tier financial institutions, enhancing income streams without minimum deposits.

2024-01-25 16:28

Swissquote Bank Europe Appoints Jack Ehlers as New Chief Operating Officer

News Swissquote Bank Europe Appoints Jack Ehlers as New Chief Operating Officer

Meet Jack Ehlers, Swissquote Bank Europe's new COO, driving excellence in digital investing. Learn about the bank's growth and regulatory status.

2024-01-12 14:59

Swissquote extends sponsorship of ZSC Lions hockey to 2026.

News Swissquote extends sponsorship of ZSC Lions hockey to 2026.

The Swiss online trading platform Swissquote has made a partnership with the Zurich-based National League hockey club ZSC Lions. This deal will start from the upcoming season, marking a three-year extension to their sponsorship deal, carrying through to the 2025-2026 season.

2023-07-25 18:13

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