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Mohamed.abdelsalam
Egypt
Scammers and crooks, simple as that! From leverage manipulation in the spread to intentional lagging, they do it all I want to help all customers not to lose your money. manipulation on spread and the charts not move in APP thinktrader to lose money I will escalate the issue to all regulatory authorities FCA & FSA i recourd this issue To preserve my rights even after a while please dont use this platform
Exposure
04-04
FX1650727096
Hong Kong
The customer service does not provide specific answers.
Exposure
01-15
Abdelrahmn Salah
Egypt
Stay away! Would not recommend. Full manipulated broker, ThinkMarkets, alert to all traders. On 18 DEC, when I traded, I opened the trade but it did not open and there appeared a message saying, 'please wait, order has been sent to server'. After a few moments, the trade opened with a huge loss of 100 PIP, and I lost my account along with losing 1014 dollars. I have already recorded this issue to protect your rights.
Exposure
2024-12-23
FX1184866398
Hong Kong
Since applying for a withdrawal on April 26th this year, over $10,000 of my profits were directly deducted by this scam platform. I can't even withdraw my principal; all three attempts were delayed and denied. Customer service is ineffective, emails are not responded to, and they are completely uncontactable.
Exposure
2024-12-05
FX1498997612
Taiwan
As a client registered under the email address iloveumymy@163.com, with account number 10154602, I refuse to let ThinkMarkets get away with their fraud! I don't care about my principal anymore—I'm here to expose this scam and prevent others from suffering like I have. There are countless victims out there who've lost their funds and profits, and it's time we stand together! ThinkMarkets treats their clients like absolute fools. They welcome losers but will do anything to prevent profitable clients from withdrawing their money. This is nothing less than a trap—a disgraceful scam! Since they BLOCKED my withdrawal last December, I've sent 11 emails over five months with ZERO replies. I’ve filed multiple complaints with regulators, submitting all evidence. They claimed on June 19 they were "still investigating," but there's been NO progress! Now, nine months later, I filed another complaint on September 11, and they responded the next day with more empty promises. It was only after I expos
Exposure
2024-10-08
FX1498997612
Taiwan
I don't care about my principal anymore—I'm here to expose this platform and prevent others from becoming victims like me. Many individuals around me have lost their funds and profits, and it's time we stand together! ThinkMarkets treats clients like fools. They welcome losers but use every trick to prevent profitable clients from withdrawing their money. This is a classic scam—a trap for unsuspecting traders! Since they BLOCKED my withdrawal last December, I’ve sent 11 emails over five months, yet received ZERO replies. I filed multiple complaints with regulators, providing all necessary evidence. On June 19, they claimed they were "still investigating," but no progress has been made. Now, nine months later, after another complaint on September 11, they responded with more empty promises. they finally contacted me—not with genuine assistance but with THREATS! They demanded I delete my posts or risk losing my principal while they simp
Exposure
2024-09-23
峄鸿
Hong Kong
I have been applying for withdrawal for four days on ThinkMarkets, but the platform refuses to process it. The customer service said they have urged the finance department, saying that fund security requires time to process. However, it has been four days and it still hasn't been processed.
Exposure
2024-08-21
mohammed alawadi
Iraq
i was open trades and after some hours i saw that all my trades are sl in area price didnt reach !! thats made me upset and confused coz after it all my trades could hit tp i connect them about it they told me its new day spread ! is there spread more then 200 pips !!! and my account is Zero spread !!!
Exposure
2024-08-18
FX2950523649
Hong Kong
I agreed to deposit $1000 with a promise of $150 monthly profit and a $200 monthly EA management fee. After more than two months, I incurred losses exceeding $100. Today, when I requested a withdrawal, it was unreasonably denied. I urge regulatory platforms to take strict action!
Exposure
2024-08-07
Ahmed 6139
Egypt
When the deals were closed, the deals refused to close, which led to a loss of $1,450. A registration was made for them and customer service was contacted and they refused to solve the problem. After that, a mail was sent to them and the problem was refused to be solved. Frankly, I do not know exactly what to do with this company. Also, there is a difference between us in the balance. Equity & balance There is fraud in customer accounts. The account also has a balance and a message appeared stating that there is no balance in the account. I communicated with them a lot and they refused to solve the problems.
Exposure
2024-04-12
朱982
Hong Kong
The online customer service asked me to send emails for 3 months, but there has been no reply. Now I finally got a reply saying it was a violation of their terms. The trading account was immediately closed and my account was at a loss. This took away my principal of 60,000 U.
Exposure
2024-04-05
朱982
Hong Kong
I deposited 64256U on this platform, and the current account balance is 59386U. I applied for a withdrawal 2 months ago, but the withdrawal has never been made. I contacted their online customer service, and their online customer service only told me to send an email and they would reply as soon as possible. I sent After sending emails for two months, the platform never received any feedback or reply.
Exposure
2024-03-16
Ahmed 6139
Egypt
Thinkmarkets is scam broker Traders are bound to lose their monies trading with this broker I lost more than 1400 dollars with them in ThinkTrader APP I try to close the trade but I.can’t the system refused close the trade till my account Margan
Exposure
2024-03-13
Ahmed1556
Egypt
Company C, is very, very, very, very weak and did not respond to customer problems when closing deals, refused to close, which led to a loss of $1,450
Exposure
2024-03-09
Rico6320
Hong Kong
The blockchain transfer was successful, but it said that it was not received, and it did not support UnionPay deposits. It guided users to make cryptocurrency deposits. It was a lesson learned.
Exposure
2024-02-05
boy6134
Malaysia
severe slippage 1.6pips
Exposure
2024-01-02
Be6940
Hong Kong
ThinkMarkets is not able to withdraw money due to malicious intent. There is no reply to the email. I have contacted customer service/different departments, but I have not received any reply regarding the withdrawal arrangements. I just hope that thinkmarkets can withdraw money normally.
Exposure
2023-12-01
Shan4955
Bahrain
I have a 10k funded challenge from The Forex Funder, and use ThinkMarkets as the broker as this was the only option available. Today I opened a trade on US30 and saw my potion was in a negative. But on my other broker it was in profit. I then checked the price movement of 4 other brokers and ThinkMarkets was completely opposite to the actual market price. There is clear market manipulation going on with this prop firm or broker. They manipulate the markets so you lose your prop firm challenge. It’s a whole mess, market manipulation is illegal according the FSC’s website. I hope they take action. I have attached screenshots of 5 different brokers at the same time and you can see the discrepancy in the 1H candle.
Exposure
2023-07-17
FX3277114714
Taiwan
Set the stop loss and encounter severe fluctuations, the closing price is not the price that I set, resulting in unexpected loss. I ask customer service, they claim that nobody traded due to data published. This reason is too outrageous. Cannot accept it
Exposure
2023-05-06
FX2882781773
Taiwan
The same silver commodity takes the same 5 minutes. Obviously, from the screenshots at the same time, it can be found that the fluctuation of Zhihui is abnormally large, and the price difference is large. It is easy for users to lose correct judgment and cannot trade normally. Please pay attention!
Exposure
2022-10-26