What Is Krungthai？
Krungthai XSpring Securities Co., Ltd., established in 2009, is a joint venture between Krung Thai Bank Public Company Limited (KTB) and Xspring Capital PcL. As a member of the Stock Exchange of Thailand (SET) and registered as Broker No.18, the company operates within the Thai financial market. Despite its reputable standing and affiliation with Krung Thai Bank, it operates without specific regulatory oversight, which influences investors' perception of its operations and level of investor protection.
Pros & Cons
Pros:
High Reputation: Krungthai XSpring Securities Co., Ltd. enjoys a high reputation in the financial industry, which can be attributed to its years of experience and expertise in providing financial services.
Multiple Customer Support Channels: The company offers multiple customer support channels, including live chat, telephone, fax, email, and social media platforms. With them, clients have more avenues to seek assistance and support with higher efficiency.
Cons:
No Regulation: One notable drawback is the lack of regulation, which may raise concerns among investors regarding the company's adherence to industry standards and client protection measures.
Interface Not Well-made: The interface of Krungthai XSpring Securities' platforms or systems is somewhat poorly designed and the information is not well organized and listed, which impacts the overall trading experience.
Is Krungthai Safe or Scam？
Regulatory Sight: Krungthai is currently functioning without any regulation, meaning it does not fall under the supervision of any financial regulatory bodies and does not possess any licenses to operate in the financial market. The absence of any such oversight raises concerns about the firms adherence to financial standards and regulations, increasing the risk for investors.
User Feedback: Users should check the reviews and feedback from other clients to gain a more comprehensive sight of the broker, or look for reviews on reputable websites and forums.
Security Measures: So far we haven't found any information about the security measures for this broker.
Products & Services
Equity Instruments: The company provides access to equities listed on the Stock Exchange of Thailand (SET), allowing clients to invest in shares of publicly traded companies.
Derivatives Trading: Krungthai offers trading services for derivatives products, enabling clients to engage in derivative contracts such as futures and options.
Advisory Services: The company provides advisory services on various financial matters, including mergers and acquisitions (M&A), debt restructuring, and other strategic transactions.
Debt Investments: Krungthai facilitates investments in debt securities, allowing clients to participate in fixed-income markets and diversify their investment portfolios.
Other Advisory Services: In addition to M&A and debt restructuring, the company offers a range of other advisory services to assist clients in making informed financial decisions and optimizing their investment strategies.
Customer Support
Krungthai XSpring Securities Co., Ltd. offers comprehensive customer support services to assist clients with their inquiries and needs. The support team can be reached through various channels during business hours, Monday to Friday from 8:30 a.m. to 5:00 p.m. These channels include:
Live Chat: Clients can engage in real-time conversations with customer support representatives via live chat on the company's website.
Telephone: Users can contact the support team directly by calling the telephone number: (+66) 02-695-5555.
Fax: For inquiries or document submissions, clients can send faxes to the number: (+66) 02-695-5173.
Email: Clients can reach out to the support team via email at webmaster@krungthaixspring.comfor assistance or inquiries.
Social Media: Krungthai XSpring Securities maintains an active presence on various social media platforms, including Line, YouTube, Facebook, and Instagram, where clients can connect, ask questions, and receive updates on company news and developments.
For specific branch-related inquiries, users can visit the company's website for detailed information or contact the respective branch directly. The company's main address is located at 8th, 15th-17th Floor, Liberty Square Building, 287 Silom Road, Bangrak, Bangkok, Thailand 10500.
Conclusion
Krungthai is a non-regulated company despite its high reputation and various services provided. With the lack of regulatory oversight, it casts doubt on its reliability. Given these factors, traders should be more cautious opting for EncoreFX for their trading needs.
Frequently Asked Questions (FAQs)
Q: Does the official website support English？
A: Yes, it does. It supports both Thai and English.
Q: Can I get an instant response from the customer support of Krungthai？
A: Yes, you can use the live chat channel from Monday to Friday from 8:30 a.m. to 5:00 p.m.
Risk Warning
Online trading involves significant risk, and you may lose all of your invested capital. It is not suitable for all traders or investors. Please ensure that you understand the risks involved and note that the information provided in this review may be subject to change due to the constant updating of the company's services and policies.
In addition, the date on which this review was generated may also be an important factor to consider, as information may have changed since then. Therefore, readers are advised to always verify updated information directly with the company before making any decision or taking any action. Responsibility for the use of the information provided in this review rests solely with the reader.
