https://x-chartermarkets.com/
Website
Licensed Institution:X CHARTER (AU) PTY LTD
License No.:001308821
Single Core
1G
40G
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x-chartermarkets.com
Server Location
United States
Website Domain Name
x-chartermarkets.com
Server IP
104.21.8.148
x-charter.com
Server Location
Singapore
Website Domain Name
x-charter.com
Server IP
184.168.97.83
Broker Name | X Charter |
Registered Country | New Zealand |
Founded Year | 2023 |
Regulation | ASIC (revoked) |
Market Instruments | Forex, commodities, stocks, cryptocurrencies |
Account Types | Standard, Standard Cent, Raw Spread, Zero, Pro |
Minimum Deposit | $200 |
Maximum Leverage | 1 : Unlimited |
Spreads | As low as 0 pips |
Trading Platforms | MetaTrader 4, MetaTrader 5, X Charter Trading App |
Deposit & Withdrawal | Multiple payment methods including Mastercard, Visa, Skrill, Neteller, Perfect Money, UnionPay |
Customer Support | Email(support@x-charter.com), phone(+27 87 012 6177) |
X Charter, established in New Zealand in 2023, offers access to popular trading assets including forex, commodities, stocks, and cryptocurrencies through user-friendly trading platforms like MetaTrader 4 and 5, X Charter app to traders of all experience levels. However, traders may find drawbacks in the limited educational resources and research tools provided.
X Charter holds an Appointed Representative (AR) under license no. 001308821, authorized by ASIC in Australia. However, its current status is revoked.
Pros | Cons |
Popular trading assets | Lack of educational resources |
Multiple payment methods | Limited research tools |
User-friendly trading platforms including MT4/MT5 | |
Its In-house trading app offered | |
Leverage unlimited |
Pros:
Cons:
X Charter offers four classes of trading assets, providing traders with access to over 1000 instruments across various markets.
Forex (foreign exchange) constitutes a significant portion of the available assets, allowing traders to speculate on the price movements of currency pairs from major, minor, and exotic currency markets.
Additionally, traders can engage in commodity trading, encompassing a broad spectrum of commodities such as precious metals like gold and silver, energies like oil and natural gas, as well as agricultural products like wheat and corn.
The platform also offers opportunities for trading stocks, enabling investors to buy and sell shares in publicly listed companies from around the world.
Moreover, X Charter facilitates trading in cryptocurrencies, including popular digital assets like Bitcoin, Ethereum, and Ripple, among others.
For regular traders, the Standard and the Standard Cent are provided. Both accounts feature competitive trading conditions with minimal deposit requirements, which vary based on the chosen payment system.
The Standard account provides access to a wider range of instruments, including forex, metals, cryptocurrencies, energies, stocks, and indices, offering spreads starting from 0.2 pips and operates without commissions. Traders can benefit from unlimited leverage and position counts, with a maximum lot size of 200 during peak hours (7:00 - 20:59 GMT+0) and 60 during off-peak hours.
The Standard Cent account, while more focused on forex and metals trading, maintains similar conditions. It features slightly higher spreads starting from 0.3 pips, also without commissions. This account type allows for a maximum of 1000 open positions with a consistent maximum lot size of 200.
Both account types share several key features, including a minimum lot size of 0.01, 0% hedged margin, 60% margin call, and 0% stop out level. They also offer market execution and swap-free options.
For professional traders, three tailored accounts are on offer: Raw Spread, Zero, and Pro. Each account requires a minimum deposit of $200, providing accessibility to a wide range of traders.
The Raw Spread and Zero accounts feature spreads starting from 0 pips, while the Pro account offers spreads from 0.1 pips. Commission structures vary, with the Raw Spread account charging up to $3.50 per side per lot, the Zero account charging from $0.2 per side per lot, and the Pro account operating commission-free.
All three accounts provide unlimited leverage and access to a comprehensive selection of instruments, including forex, metals, cryptocurrencies, energies, stocks, and indices. They offer flexible trading conditions with a minimum lot size of 0.01 and a maximum lot size of 200 during peak hours (7:00 - 20:59 GMT+0) and 60 during off-peak hours (21:00 - 6:59 GMT+0).
The platform allows for unlimited positions, implements a 0% hedged margin, sets a 30% margin call, and features a 0% stop out level. Order execution is primarily market-based, with the Pro account offering instant execution for most instruments except cryptocurrencies. Additionally, all accounts provide the option for swap-free trading.
To open an account with X Charter, follow these concrete steps:
X Charter offers a maximum leverage of 1:Unlimited, providing traders with significant flexibility in their trading positions. With leverage, traders can amplify their market exposure compared to their initial investment, potentially increasing both profits and risks. A leverage ratio of 1:Unlimited means that there is no upper limit to the leverage offered by X Charter.
X Charter offers a range of spreads and commissions across its various account types.
The Standard account typically features spreads starting from 0.2 pips with no commission charges, making it a suitable option for traders who prioritize low transaction costs.
Conversely, the Raw Spread account boasts the lowest spreads, starting from 0 pips, but imposes a fixed commission of up to $3.50 each side per lot. This account type may appeal to traders who are willing to pay a commission in exchange for tighter spreads.
The Zero account, on the other hand, offers zero spreads on the top 30 instruments but charges a commission starting from $0.2 each side per lot. This account type might be attractive to traders seeking zero spreads with competitive commission rates.
Lastly, the Pro account combines competitive spreads starting from 0.1 pips with no commission charges, making it suitable for traders who prioritize low spreads and instant execution without commission fees.
in terms of trading platforms, X-Charter gives three choices: MetaTrader 4, MetaTrader 5 and XCharter trading app.
MetaTrader 4
X-Charter Markets provides traders with access to the renowned MetaTrader 4 (MT4) platform, a powerful and versatile solution for CFD trading across various financial instruments. This industry-standard platform is offered free of charge and is optimized for trading currency pairs and other CFD products. MT4's robust features and intuitive interface cater to both novice and experienced traders, providing a comprehensive toolkit for navigating the financial markets. Enhancing its accessibility, the platform is available for download on both the App Store and Android devices, allowing traders to manage their portfolios and execute trades seamlessly across multiple devices. This mobile compatibility ensures that X-Charter Markets' clients can stay connected to the markets and capitalize on trading opportunities anytime, anywhere.
MetaTrader 5
X-Charter Markets offers traders access to the MetaTrader 5 platform, a sophisticated and versatile trading solution for CFD trading across various financial instruments. This powerful platform, provided free of charge, enables users to engage in currency pair trading and execute trades on a wide array of other CFD products. MetaTrader 5's advanced features and user-friendly interface make it an ideal choice for both novice and experienced traders seeking a comprehensive tool to navigate the dynamic world of financial markets.
XCharter Trading App
X-Charter also distinguishes itself by offering its own proprietary trading application, the XCharter Trading App.
X Charter offers a variety of payment methods to accommodate the various needs of its traders. Accepted payment methods include Mastercard, Visa, Skrill, Neteller, Perfect Money, and UnionPay. These widely recognized payment options provide traders with flexibility and convenience when depositing funds into their trading accounts. Whether traders prefer using debit/credit cards, e-wallets, or bank transfers, X Charter ensures a friendly deposit process for its clients.
The minimum deposit required to open an account with X Charter varies depending on the chosen payment method and account type. For the Standard and Standard Cent accounts, the minimum deposit depends on the selected payment system, allowing traders to choose the most suitable option based on their preferences and budget. On the other hand, the Raw Spread, Zero, and Pro accounts require a minimum deposit of $200, providing traders with a straightforward entry point into the trading platform regardless of the chosen account type.
X Charter provides customer support via email at support@x-chartermarkets.comand through phone assistance at (239) 555-0108. Additionally, their physical address is 4140 Parker Rd., Allentown, New Mexico 31134.
This multi-channel approach allows traders to reach out for assistance regarding account-related inquiries, technical issues, or general support. By offering both online and offline support options, X Charter ensures accessibility and responsiveness to its clients' needs, fostering a positive customer experience and enhancing trust and satisfaction with their services.
In conclusion, X Charter emerges as a good choice for traders, featuring user-friendly trading platforms as well as tailored account options, and it targets traders of all experience levels. However, the platform may benefit from further enhancing its offerings, such as educational resources and research tools, to better support traders in their trading journey.
What account types does X Charter offer?
X Charter offers Standard, Standard Cent, Raw Spread, Zero, and Pro accounts.
What trading platforms are available on X Charter?
X Charter provides access to MetaTrader 4, MetaTrader 5, and its proprietary X Charter Trading App.
Does X Charter offer customer support?
Yes, X Charter offers customer support via email and phone assistance.
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Theanh1482
Vietnam
I participated in the Forex market through X-Chartermarket, following the invitation of two scammers named Quốc Anh and the person referred to as the expert Nguyễn Thanh Tùng. Participating in this platform will involve trading indices (mainly Ger30, Us100), gold, oil, and international dividend-paying stocks. Due to my naivety, I lost nearly 10,000 USD here => That is the reason why I am writing this complaint to send to the platform and to let everyone be cautious of these individuals. The first time I joined with a capital of 1,000 USD, then the aforementioned individuals continuously requested an increase in capital (increasing to 3k, 5k, nearly 10k USD) and promised high profits. After several additional deposits, the total amount deposited was nearly 10,000 USD. The aforementioned individuals proposed to switch to a contract for managed trading based on the information provided by expert Tùng. CG Tùng also contributed 5,000 USD. After contributing capital for managed trading, the trades were executed based on signals from the London market. In the first afternoon of trading (on Thursday
Exposure
08-10
tuyền5122
Vietnam
Stay away from this exchange, the price slips, 40-50 of the customer's price, candlesticks on other exchanges don't reach that price, this exchange collapses to that price, and burn the customer's account.
Exposure
07-15
bà tưng
Vietnam
Account burned, can't withdraw money, can't place orders, can't set TP and SL
Exposure
07-12
bà tưng
Vietnam
Unable to place orders, unable to set take profit and stop loss, withdrawal not credited to account for 2 days, automatic account lock for customers, account balance becomes 0
Exposure
07-12
hoàng văn hà
Vietnam
After placing the order, the fraudulent platform increased the swap to 1000 pips, causing my account to burn out.
Exposure
07-11
Tuong Nguyen Pro
Vietnam
I deposited $3,000 and made a profit of over $150,000. Then they scammed me by sending an email saying I was eligible for a lucky draw winning 20,000 Tesla shares. When I tried to make my first withdrawal, my referrer said the order wasn't clear yet so I couldn't withdraw, and in reality, they only said it verbally without sending any email notification. After that, I closed the Tesla stock position and accepted a cut loss to clear the order. The next morning when I tried to withdraw again, the platform still did not approve it, and after a day or two, they sent an email saying that I had violated trade rights by cutting losses on the stock so they wouldn't allow me to withdraw. On Sunday morning, they faked an email from Binance Group saying I was lucky to receive 10 lots of BTC and 10 lots of ETH. Then they added orders to my account themselves and set very high purchase prices causing me to stop out. Overall, this platform has too many scams; they even intervened to delete MT5 history. There is no direct support staff on the platform; communication is only through the referrer. This is a 100% scam platform.
Exposure
07-11
hoang vu dat
Vietnam
I have been using the Xcharter platform. On June 28, 2024, June 30, 2024, and July 8, 2024, I placed withdrawal requests. However, it has now been 13 days since my last request and the status is still 'pending'. Previously, I successfully withdrew money once. I kindly request assistance so that I can successfully withdraw my funds again. Thank you very much for your support.
Exposure
07-10
Theanh1482
Vietnam
I participated in the Forex market through X-Chartermarket, following the invitation of employee Quốc Anh and a person called expert Nguyễn Thanh Tùng. Participating in this platform will involve trading indices (mainly Ger30, Us100), gold, oil, and international dividend-paying stocks. Due to my naivety, I lost nearly $10,000 on this platform. That is why I am writing this complaint to send to the platform and let everyone be cautious of these individuals. The first time I joined with a capital of $1,000, then the aforementioned individuals continuously requested capital increase (increasing to $3,000, $5,000, nearly $10,000) and promised high profits. After several additional deposits, the total amount deposited was nearly $10,000. The aforementioned individuals proposed to switch to a contract for managed trading based on the information provided by expert Tùng. Tùng also contributed $5,000. After contributing capital for managed trading, the trading followed price signals from the London market. In the first afternoon of trading (Friday, June 29), Tùng gave the signal: Buy 2.0 lots of cotton, immediately losing over $5,000 due to price difference (spread); 2 sell orders for Ger30, each order with 2.0 lots (total 4.0 lots), also lost over $2,000; to balance the negative sell orders for Ger30, Tùng continued to request Buy 2 Ger30 orders, each with 2.5 lots (total 5.0 lots). At noon on July 1st, the platform suddenly withdrew the bonus money from the account (nearly $41,000) => the account was burned. At this time, Tùng's trading signals had accumulated losses of nearly $14,000 (while only contributing $5,000). In the end, I lost nearly $10,000. After the incident, the individuals continued to request an additional deposit of $2,000 + trading 10 lots of gold. They promised to support me to receive $3,000 in insurance + financial support from expert Tùng + an additional $2,000 deposit. The total amount withdrawn was $11,000. I realized that I was trapped and deceived by these individuals and decided to terminate. I suffered the pain of losing nearly $10,000. Everyone, please be extremely cautious and stay away from this platform to avoid losing money.
Exposure
07-06
HoàngVănVĩ
Vietnam
Dear all! I have been trading on X-Chacter Markets for about a month. At first, when I made the initial withdrawals, it was very fast. I have been trading for almost a month, and currently my account is still positive. However, when I tried to withdraw money afterwards, it was not successful. It has been a few days, and the status is still "processing." I asked for your support, and the exchange sent me an email stating that the withdrawal request has not been approved due to the misuse of the exchange's bonus to withdraw profits. I am writing here to ask for assistance from the supervisory authorities and everyone to help me retrieve my money from the account. I sincerely hope that you can give me some advice.
Exposure
07-04
hoàng văn hà
Vietnam
After entering the automatic simplification swap order on the exchange, while the price chart is running, the buying and selling lines do not move; instead, they become increasingly simplified, leading to an increase in negative balance. Please note that the translation provided is based on the context provided by the original text. If there are specific terms or phrases that need to be accurately translated, additional information or clarification may be required.
Exposure
07-01
Nguyen Thi Thuy2735
Vietnam
I have been an investor in X-Chater for just 1 week and I still withdrew profits in the first 4 days. However, on the fifth day after withdrawing interest and principal, two more orders were placed, resulting in a negative number in the account.
Exposure
07-01
Tuong Nguyen Pro
Vietnam
Each time a withdrawal order is made, the status "Processing" is kept and the withdrawal order is not approved. They even pretended to send an email to congratulate the investor on receiving a lucky draw prize for winning the stock, but in reality, this stock was automatically adjusted by the stock exchange at a high price and growth with heavy losses to easily burn the account. . Manually raise the gold spread to over 10 prices. Self-administering orders to buy stocks to set customers up for very heavy losses. When customers cut losses, they send an email stating that the customer violated commercial rights because they cut losses on stocks, a very unreasonable reason. In general, any withdrawal order will not be approved. And there are many other Scam acts, this XC floor has personally intervened in customer accounts. This floor has a lot of strange behavior, they have completely interfered with MT5, I have followed and recorded a lot of evidence, it is a cunning scam floor.
Exposure
06-30
Hoahoang
Vietnam
My account has 5000u, and in just 1 day I was deducted an overnight fee of 732u even though I only placed 4 orders totaling 0.2 lots. I wanted to withdraw money but they did not let me withdraw, the price of natural gold was up to 10 prices.
Exposure
06-28
我不認識
Taiwan
I can only withdraw money normally at the beginning, and they use various words to invite me to deposit. When I want to withdraw money, I am asked for a margin to prove that it is not arbitrage or money laundering. This is a terrible fraud group. Please give me back my hard-earned money. The page is currently closed.
Exposure
06-17
Nguyen thi Nhung
Czech Republic
Let me tell a complete story about the criminal practices of the X Charter Broker. Since X Charter Broker contacted me, I had to go through five weeks of this ordeal. They lured me in, promising a great future, and gave me VIP status that included matching my deposits and low fees. They let me withdraw some money to ensure that everything works as it should. After five days of light trading, my account disappeared from their site including the MT5 Platform. My initial deposit was $18,800 with open trades that could be profitable in the two days. Not knowing what to do, I turned to the help of case. Oh boy, was I wrong? After my exposure, agents who introduced themselves unacceptable offers to reinstate my account with only $15,000. They want me to move my complaint to a different Broker which happened to have the same name but have nothing in common with the original broker. They promised me to return the money if I did what they suggested me to do. Also, all communication on Telegram was deleted when I refused to accept. Time went by and they let me open a new account (924376) with the original balance of $18,800 with the condition to keep it for at least 15 days and make trade once a day. After that period, I have been promised, to be able to withdraw money. At this time no favors, no matching deposits, and no defined slippage. On June 10th, I received a message that X Charter was working on an upgrade of services, and all accounts needed to be reinstated. I contacted X Charter’s Support. Designated agent Le Phuc Hoang sent me a link to the Chrome Extension application to make my account work. This link to the application could not be for an unknown reason reinstated so he had to install it by himself by using an Ultra View application. He not only installed that application but also compromised my private access to my account and resolved the case for acc.923570 without my permission. I let him know that I knew what he did but he didn't express any reaction. My account 924376 was working again so I didn’t ask more questions, just waiting for the last day of the agreement to be able to withdraw my money to the bank. Two days later June 12th, my account was terminated again including the communication. The day after breaking into my account, I received notice from my newly established trading account support about several attempts to break in. Such a coincidence? Do not ever talk to them open an account and deposit money. These criminals need to be stopped.
Exposure
06-13
dương việt hưng
Vietnam
Xcharter automatically entered kh's command, stretching the floor 10 times = 464 spesd. Another prize draw of $1,000 requires 15 lots after 5 days of cutting without notice from the 5-day deadline, the 35% bonus is also cut by itself.. Due to sudden cutting and high stretching of the floor, the account does not liquidate.
Exposure
06-12
Vo Quoc Bao
Vietnam
I am the account owner: Vo Quoc Bao. Owner ID: 923491 Exchange: 298076.36 USD At 11:10 p.m. on June 10, 2024, I looked at my account, NVDA. The US currently had a net positive total of 5592 USD, but as soon as I discovered it and informed the manager, I could no longer access the account. I have attached the pictures I took to prove that what I said is true. I hope XCharterMarkets will support me again; if not, I will ask the competent authority to resolve it. Best regards!
Exposure
06-11
Vo Quoc Bao
Vietnam
I am account owner: Vo Quoc Bao ID: 923491. When I placed an order on June 7, 2024, to buy 3 lots NVIDIA. On June 10, 2024, my account status was negative 298076.38 USD, I feel my account is disabled. Influenced by the X Charter exchange at 11:13 p.m., I went to my account and saw that the exchange added 25,000 USD to my account and arbitrarily traded 30 lots NVIDIA to my account. I hope the exchange will support, or I will prosecute you to the police.
Exposure
06-11
很難過
Taiwan
The scammer will first ask you to try a small amount operation once and you will be able to withdraw it normally. The other party will also invest the money and say nice things about living a better life together if you meet the standard. They also ask me to borrow credit and say that if you meet the standard and withdrew it, it will be fine. I was forced to live in anxiety about money every day! Don’t be fooled by their words again! Whatever you lack they will project onto you, they just want to drain all the money out of you! Totally inhumane! Unscrupulous fraudster!
Exposure
06-07
thanhthanh175
Vietnam
The exchange arbitrarily wrote off my principal and interest, and now locked my account too. This is a scam exchange. Everyone, please stay away.
Exposure
05-24