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The WikiFX Score of this broker is reduced because of too many complaints!

Octa

Cyprus|5-10 years|
Regulated in Cyprus| Market Maker (MM)| MT4 Full License| Global Business| High potential risk

https://www.octafx.com/

Website

Rating Index

MT4/5 Identification

MT4/5

Full License

OctaFX-Demo

Belgium
MT4
63

Influence

C

Influence index NO.1

Colombia 3.93
The WikiFX Score of this broker is reduced because of too many complaints!

MT4/5 Identification

MT4/5 Identification

Full License

63
Server Name
OctaFX-Demo MT4
Server Location Belgium

Influence

Influence

C

Influence index NO.1

Colombia 3.93
Surpassed 62.30% brokers
Biz AreaSearch StatisticsAdvertisingSocial Media Index

Contact

+357 25 251 973
support@octafx.com
https://www.octafx.com/
Foti Kolakidi 16, 1st Floor, Agia Zoni, 3031, Limassol, Cyprus

Licenses

Licensed Entity:Octa Markets Cyprus Ltd

License No. 372/18

VPS Standard
No restriction on the broker account

Single Core

1G

40G

1M*ADSL

Open
WikiFX Risk Alerts
2025-03-29
  • The number of the complaints received by WikiFX have reached 130 for this broker in the past 3 months. Please be aware of the risk and the potential scam!
3

Basic Information

Registered Region
Cyprus
Operating Period
5-10 years
Company Name
Octa Markets LTD
Abbreviation
Octa
Company employee
--
Customer Service Email Address
support@octafx.com
Contact Number
+35725251973
Company Website
Company address
Foti Kolakidi 16, 1st Floor, Agia Zoni, 3031, Limassol, Cyprus

FX1242016544

Indonesia

Hallo, saya Rico Nurhidayat, saya ingin menyampaikan beberapa kendala mengenai penarikan dana saya di akun octa yang tidak bisa dilakukan, dan akun saya sudah di blok oleh pihak octa, dana saya semua tidak bisa di tarik sekitar $1623, saya juga sudah menghubungi melalui customer service dan email, tetapi mereka menyatakan tidak bisa mengembalikan dana dan akun tetap di blok,kejadian ini pada tanggal 10 februari 2025 sampai sekarang 19 maret 2025 tidak ada solusi dari pihak broker mohon sekiranya ada solusi untuk permasalahan saya🙏🏻

Exposure

03-19

feairus

Malaysia

I had deposited money. they took my money.my Bak already deducted my money .I have the evidence.

Exposure

03-01

FX1242016544

Indonesia

Selamat malam, saya Rico Nurhidayat ingin menyampaikan permasalahan mengenai penarikan dana yang tidak bisa dilakukan sudah hampir 2 minggu, saya juga menanyakan permasalahan saya terhadap customer service di platform tersebut, mereka hanya memberikan alasan dana sedang di proses dengan departemen Keuangan dan harap menunggu, tetapi tidak ada kejelasan dan hanya di suruh menunggu, saya hubungan di hari berikutnya tetap dengan alasan yang sama, dan juga pemberitahuan kalau akun yang saya miliki sedang di investigasi, customer service tersebut juga menyarankan untuk kirim email, saya sudah mengirimkan email namun balasan nya tetap hal yang sama harus menunggu dan akun sedang di investigasi, setelah beberapa hari saya konfirmasi lewat email, platform tersebut berkomentar dengan alasan jumlah deposit tidak lebih besar dari profit yang di dapatkan, hal ini membuat kami berkesimpulan bawahan kita harus deposit dengan nominal yang besar agar bisa mendapatkan kelancaran penarikan dana, sebab j

Exposure

02-19

FX2376161508

Indonesia

Penarikan dana saya di persulit harus meminta dokument transaksi depo mulai dari bulan 7 2024 sampai sekarang bulan 2 2025 dengan alsan ke amanan dll, saya widraw dri tgl 11 sampi sekrang belum masuk.

Exposure

02-18

FX3616911252

India

I have been using OctaFX for the past year. Everything was fine when I was making losses, but when I finally made a profit and requested a withdrawal, they blocked my account and declined my $462 withdrawal. OctaFX scammed me! I sent multiple emails, but there has been no response. OctaFX, don't scam Indian users—refund my $462! My Account Number: 48198739

Exposure

02-08

FX3533451089

Indonesia

Saya trading di octafx sejak tahun 2021, dan selama ini tidak ada masalah mengenai depo ataupun wd. Bbrp bulan ini sy mendapat profit yg cukup besar karena kenaikan harga dari pair xrpusd, maka sy melakukan wd yg cukup sering Setelah bbrp kali wd, tiba2 acc saya tidak bisa diverifikasi dan tidak bisa wd. Saya tanyakan lewat email dan live chat dan diberitahu bahwa acc sy sedang diperiksa aml dan diminta acc statement depo bank sejak bulan maret sampai desember. Segera saya siapkan acc statement bank dan lgs sy kirim ke support octa. Setelah bbrp hari saya mendapay email dr kyc octa yg mengatakan bahwa acc saya sudah terverifikasi dan dapat depo ataupun wd, lalu saya pub mencoba wd. Tetapi status wd selalu pending, dan setelah sy tanyakan ke live chat katanya acc saya masih diperiksa dengan jangka waktu yang tidak biaa ditentukan. broker besar octa menahan profit client yg menjadi hak saya.

Exposure

2024-12-25

anu321

India

my whole wealth will be destroyed by this broker Deposit is more than withdrawal

Exposure

2024-12-07

ChiaCCK

Malaysia

I have uses Octa for about 6 months when they started playing games. I was profiting about 15K USD (Fix Rate). When I wanted to withdraw, they say a lot of excuses to delay my withdrawal. Some of these reasons include: We need to verify with the bank, we are waiting for the funds provider, holiday season, etc… And then after 1 week from my withdrawal request, they say my account is under investigation for suspicious activities. Yeah, the suspicious activities that they were referring to was I was profiting a lot…hahhahaha. Then i was informed they do this routinely to make sure their clients’ funds are safe. But when i asked my friends who used Octa, they never have this happened to them because they were profiting way less than me. And the. after almost 3 weeks, they finally approved my withdrawl request. aAnd one more thing, their customer service are basically all robots. they use fake names amd profile pictures. Please dont use Octa.

Exposure

2024-12-06

FX7784977222

Indonesia

octa mencuri dana saya USD 86869,53

Exposure

2024-11-30

FX4006851725

Indonesia

My withdrawal still on pending status more than 24 hours. When I write this ta has already been 33 hours. customers support don't give a good answer. They just keep me waiting. Until when? I get my money? And no compensation from broker. Also the broker has already taking my money from meta trader. So my meta trader has 0 balance. Is wasting my time and money.

Exposure

2024-11-26

FX7784977222

Indonesia

mencuri dengan cara memindahkan sebagian profit saya dari saldo di posisi ke persetujuan dan mereka menghitungnya saldo dari posisi jadi saya mengalami kerugian total sebesar USD 86869,53 sampai saat ini octa market incorporated belum mengembalikan uang saya yang di curi saya meminta octa market incorporated mengakui pencurian dana saya ini dan mengembalikan dana saya di gambar adalah random sebagai contoh uang yang mereka curi dan sudah terlihat jelas dari bukti scrennshotnya, mohon fihak yang berwenag membantu saya karena bukan iang sedikit, just info mereka muai mencuri profit saya sejak 16 mei 2022 sampai 01 oktober 2024

Exposure

2024-11-22

FX7784977222

Indonesia

My Name Agus Nurmawantho, account number octa marked incorporated: 40294748 I registered at octa marked incorporated since July 21, 2021 and I have not used it for transactions On May 13, 2022, I started depositing at octa marked incorporated and started transacting with the password YLEBY... using the octa platform until October 5, 2024 On August 8, 2024, my password changed to YDedu... (old password) without my knowledge but at that time I did not suspect about the password change and did not suspect about the theft of my funds On October 5, 2024, I found my weekly profit decreased from my manual daily records then I checked back to May 13, 2022 the result was that my profit was stolen by octa marked incorporated amounting to USD 86,869.53

Exposure

2024-11-20

Anas Syah

Indonesia

Parah kenak Slippage dan Penipuan. Tidak pernah ada solusi dan tidak pernah ditanggapin dengan Baik. Uang Ludes. Tidak layak Broker seperti ini di ikuti dan diperdagangkan. Tidak layak juga sampai mendapatkan Penghargaan. Kepada para Trader dan semuanya… Hari-Hati dengan Broker Octa !!!

Exposure

2024-11-11

FX2663248516

Hong Kong

I have been a client of Octa Markets Ltd since 29-July-2024. The first deposit of USD19,000 was made on 29-Jul-2024, and the first withdrawal USD32,000 was made on 14-Aug-2024. On 10-Sep-2024, I submitted a request to withdraw USD13,000 from my account. Despite complying with all necessary verification processes and providing the required documentation, my withdrawal request has been unjustly denied. Now I can't login to my account! This has caused me significant distress and financial inconvenience. Despite my attempts to resolve this issue directly with Octa Markets Ltd through their customer support, I have not received a satisfactory response or a clear explanation for the denial of my withdrawal. The lack of transparency and the refusal to release my funds suggest potential misconduct or malpractice.

Exposure

2024-10-25

FX2074115839

India

I have been using Octa for a while, but recent experiences have been extremely disappointing. For over two weeks now, I've been facing an issue that was supposedly escalated to their finance team and senior management, but there has been no resolution or clear update on what's happening. Despite repeated follow-ups, all I get are generic statements like: "Our processing department is still in the midst of investigating this issue." "This will be the report number that has been escalated to our finance team regarding this clarification: 3858103" "Please know that we're taking this issue very seriously and are working to resolve it as quickly as possible." No SLAs or ETAs have been provided, and it feels like the finance team is running the entire operation with no accountability to the customers. It's honestly frustrating to see no concrete progress despite my issue being escalated to high-level management. I would urge others to be cautious when dealing with Octa.

Exposure

2024-10-24

Penyembah Pesut

Indonesia

saya kemaren trading untuk mengetahui apakah Octa ini punya eksekusi cepat terhadap SL dan TP, ternyata dia memanipulasi Slippage, LOGIKANYA SL ITU WAJIB TERTUTUP KETIKA KITA MENGALAMI SALAH OPEN POSISI DAN KETIKA NEWS HARUSNYA EKSEKUSI MEREKA CEPAT NAMUN? MEREKA MENGARAHKAN HARGA SL SAYA KE ARAH TP SAYA YANG HASILNYA SAMA SAMA BESAR, APA KATA BROKER MEREKA? MEREKA BILANG KARNA PASAR SEDANG TIDAK STABIL, DAN HARGA YG DITENTUTKAN MEREKA ADALAH HARGA TERBAIK SAAT ITU, LALU BAGAIMANA KALAU SAYA CUMA MEMBUKA 1 POSISI SATU ARAH? ANGGAP SAYA SAYA MELAKUKAN POSISI BUY DENGAN MODAL 30$ SL (20 PIPS) LALU NEWS BERLANGSUNG DAN HARGA TURUN DAN MEREKA MEMINDAHKAN SL SAYA SEJAUH 70 PIPS MASUK AKAL TIDAK? PASTI MC DAN HABIS SALDO SAYA, SL ITU HARUS SESUAI DENGAN YANG TERTERA MEREKA SAMA SEKALI TIDAK MAU RUGI, SILAHKAN SILAHAT SCREENSHOOT AN BUY DAN SELL SAYA SERTA TP DAN SL, BANTU SAYA LAPORKAN BROKER OCTA INI, BILA PERLU KITA TUNTUT MEREKA, TIDAK SEBERAPA TAPI BERBAHAYA BAGI TRADER LAINNYA

Exposure

2024-10-07

jay693

Spain

after trading from 31 dollars octa Fx took all of my funds and disable my trading account and also blocked my profile that 800 isnt a withdrawal at all it was a transfer to my mt4 account stay away from this scam broker save your funds guys thank you

Exposure

2024-09-26

拉ki

Hong Kong

I deposited 9900 on June 17th to the Octa platform. Due to the platform's bonus promotion and high leverage, my funds doubled within a month. At this point, I wanted to withdraw the profits, but the platform refused my withdrawal request and asked me to provide KYC and three months of USDT wallet transaction records. After providing the requested documents, the platform claimed that I engaged in unauthorized trading. However, I traded normally, placing manual orders without delay or pushing positions. They want to deduct my profits and I even considered just getting back my initial investment. It has been almost three months now, and my initial investment has still not been withdrawn. Every time I communicate with the platform via email, their response is either that they are handling my withdrawal request normally or that it has been forwarded to the finance department. I hope that through Tianyan, the platform will address this issue correctly. Thank you.

Exposure

2024-09-25

FX2963100740

Mexico

Withdrawal is too slow, it hasn't arrived for a day.

Exposure

2024-09-15

whishu

India

they deverified the accound and asked for document which i already submitted 2 days back still till now not verified and not letting me with draw too

Exposure

2024-08-26

211
Account Information
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Company Summary
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Official website

Website

Most visited countries/areas

  • India
  • Nigeria
  • Malaysia
  • octafxidn.me

    Server Location

    United States

    Website Domain Name

    octafxidn.me

    Server IP

    104.21.52.24

  • octamarkets.net

  • octaasia.com

Genealogy

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Company Summary

Company Summary

Company profile

Octa is an international broker that has been providing online trading services worldwide since 2011. It offers commission-free access to financial markets and various services already utilised by clients from 180 countries with more than 42 million trading accounts.

At the moment, Octa offers over 300 trading instruments, including:

CFDs on stocks: 150 (Apple, Google, Amazon, etc.)

Forex currency pairs: 52 (EURUSD, GBPUSD, GBPJPY and other popular ones)

Gold and silver

Energies: 3 (XBRUSD, XTIUSD, XNGUSD)

Indices: 10 (US30, NAS100, SPX500, etc.)

Cryptocurrencies: 34 (BTC, ETH, LTC, etc.)

Spanning across the globe, Octa is subject to regulation by several authorities, reflecting the diverse regulatory landscape governing the activities conducted by Octa.

Octa holds the following licenses:

Octa Markets Cyprus Ltd. is authorised and regulated by the Cyprus Securities and Exchange Commission (CySEC) with license number 372/18.

Octa Markets Ltd. is authorised and regulated by the Mwali International Services Authority (MISA) with license number HY00623410, and international brokerage and clearing house license number: T2023320.

Orinoco Capital (Pty) Ltd. holds a Financial Service Provider (FSP) license number 51913 from the Financial Sector Conduct Authority (FSCA) in South Africa.

Octa offers three account types: MT4, MT5 and account on its own proprietary trading platform OctaTrader. The average spread for EURUSD is 0.7 pips for all accounts with no additional charges or hidden fees. All accounts are swap-free—there are no overnight fees for traders.

OctaTrader platform elevates traders' experience by offering a one-stop solution with features like Space—a dynamic feed with real-time analysis, collaborative tools, and educational resources, all in one place. A library of webinars and tutorials ensures continuous learning for traders at all levels. Another unique tool is OctaVision, powered by AI, which acts as a digital mentor, providing personalised analysis of past trading actions and giving data-driven recommendations to help users refine their trading strategies.


Keywords

  • 5-10 years
  • Regulated in Cyprus
  • Market Maker (MM)
  • MT4 Full License
  • MT5 Full License
  • Global Business
  • High potential risk

News

Octa vs XM:Face-Off: A Detailed Comparison

News Octa vs XM:Face-Off: A Detailed Comparison

This article provides a structured comparison of these two brokers across key categories—regulation, trading conditions, platforms, fees, and asset variety—to help traders and investors decide which aligns best with their goals.

2025-03-27 17:31

Octa's OctaTrader recognised as the best fintech product of the year

News Octa's OctaTrader recognised as the best fintech product of the year

OctaTrader, Octa Broker's proprietary trading platform, received the 'Best Fintech Product of the Year' award from Global Business Magazine. A dynamically evolving trading solution, OctaTrader has rec

2025-03-19 17:50

Diversifying Crypto Risks Through CFDs: Expanding Financial Horizons with Octa Broker

News Diversifying Crypto Risks Through CFDs: Expanding Financial Horizons with Octa Broker

The crypto market is known for its volatility. To combat price swings, traders need to employ strict risk management tools. A decent option is diversification through CFDs (Contracts for Difference).

2025-03-14 21:14

OctaFX Denies Allegations After India Seizes $9.6 Million

Exposure OctaFX Denies Allegations After India Seizes $9.6 Million

OctaFX denies claims of false promises after Indian authorities seized $9.6 million, emphasizing their commitment to transparent and educated Forex trading practices

2024-08-07 16:30

ED Raids OctaFx in Fraud Case, Seizes Rs 80 Crore

Exposure ED Raids OctaFx in Fraud Case, Seizes Rs 80 Crore

ED raids forex trading platform OctaFx in a massive fraud case, seizing over Rs 80 crore in assets. Investigations reveal extensive money laundering.

2024-07-25 15:42

Indian authorities accuse OctaFX, broker denies

Exposure Indian authorities accuse OctaFX, broker denies

OctaFX, a well-known brokerage firm, has recently come under charges of money laundering and chart manipulation by Indian authorities. The company denied the accusations and said the allegations are baseless.

2024-04-26 13:44

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