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Resolved
Unable to withdraw
Object
MultiBank Group MultiBank Group
Issue

Unable to Withdraw

Requirement

Withdrawal

Amount

$5,453(USD)

Time

122day17hour

Mediation Progress
Solved after user's confirmation
⚡️32407
Reply
MultiBank Group
Please contact platform customer service by email at cncs@multibankfx.com. Thank you.

Reply

Supplemental Materials
⚡️32407
MultiBank Group told me to contacted the customer service at the website, I did so, but they kept me waiting and would follow up the withdrawal case. And they made the same reply a few month ago. What's wrong with MultiBank Group now?

Supplemental Materials

Reply
MultiBank Group
Please contact the official customer service by email at cncs@dt1n.com on the website of MultiBank Group. Thank you.

Reply

Supplemental Materials
⚡️32407
I contacted the onlline customer service at the website, but they kept me waiting in a perfunctory manner. And I didn't save any screenshot. But many traders disclosed the withdrawal delay of the platform. So it's dosen't matter without the images. I hope WikiFX could help me get back the hard earned money. Thank you.

Supplemental Materials

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⚡️32407
I have been trading at MultiBank for a long time. After the position is liquidated, I deposit another $5,000 in October 2021. Then I started to withdraw funds in November 2021 due to emergency. After submitting the application, the background deduct the money and then they returned the deduction to the trading account again, saying that the money was not withdrawn because of anti-money laundering. You can only withdraw via wire US dollars. How can you receive overseas remittances in the current environment! I ask the customer service and it said that you can withdraw funds in RMB for less than 1,000 US dollars. In December, I tried to withdraw 700 US dollars. It has been a month since today, and the account has not been deducted and withdrawn. Is MultiBank going to shutted down? The person who introduced me to open an account said that this platform is an old platform for more than ten years, so I was relieved to open an account and tradeat here. Who will know this happens. Several other friends I know are also trading at MultiBank. After learning about this situation, they also tried to withdraw money. They didn't give out gold for three or four hundred dollars. It seems that Chase's problem is very serious, and they don't even want word of mouth? Hope it can help me and my friends to adjust the withdrawal thank you! My account number is 88840857 and my friend account number is 88839095 and 88807557. We just want to withdraw all the money now!

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