Platform refuse to compensate for slippage-ZFX-Rights Protection Center-WikiFX

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Resolved

Platform refuse to compensate for slippage

Object

ZFX

Issue

Severe Slippage

Requirement

compensation

Amount

$7,000(USD)

Time

20day1hour

Mediation Progress

Hong Kong 2022-12-06

Solved after user's confirmation

FX2002439728

Sensitive information

This content involves sensitive information, so it's hidden by WikiFX

Sensitive information

This content involves sensitive information, so it's hidden by WikiFX

Seychelles 2022-11-22

ZFX

After checking we find that the slippage is in the reasonable range. So the withdrawal is processed as per the normal procedure.

Hong Kong 2022-11-16

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WikiFX Overseas Customer Service

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Hong Kong 2022-11-16

Verified

WikiFX Mediation Center

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Hong Kong 2022-11-15

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FX2002439728

The platform slipped an extra $7, resulting in an extra loss of $7,000. I asked the platform to compensate, but the platform refused!

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Regulated

ZFX

Zeal Capital Market (Seychelles) Limited

https://app.zfx.link/FMJJ76

7.46

Score

5-10 yearsRegulated in United KingdomRegulated in SeychellesStraight Through Processing(STP)

7.46

Score

My account is abnormally burnt, but they find various excuses to avoid finding reasons.

China

The withdrawal has not been received within 38 days after the withdrawal is submitted! After 31 days of delay, we took the initiative to contact Shanhai Securities, and the next four promised withdrawal times were all lies!

China

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