Resolved
False prices, leading to losses!
Object 
Exness
Issue
Others
Requirement
compensation
Amount
$1,200(USD)
Time
18day3hour
Mediation Progress
Hong Kong 2024-03-10
Solved after user's confirmation 
YANGWANGXINGKONG1825
YANGWANGXINGKONG1825Cyprus 2024-03-06
Reply Exness
Dear customer, with respect to your problem, you can send the detailed information to the platform 24-hour customer service, or send an email to the official customer service at support@exness.com (ensure correct email address) with your registered email on our platform. If you contacted us before, please still reply by email or reach out to the 24-hour online customer service for help. Thank you.
Reply
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Hong Kong 2024-02-21
Contact Broker 
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong 2024-02-21
Verified 
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong 2024-02-20
Start Mediation YANGWANGXINGKONG1825
YANGWANGXINGKONG1825The false price resulted in a loss of 1,000 USD, and the customer service did not reply. On February 19, I suffered a loss on the opening market on Monday morning, which should not have happened.
Start Mediation
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