Overview
NEW ERA Futures Co., Ltd., established in 1995 in China, operates under the regulatory oversight of the China Financial Futures Exchange (CFFEX). The company offers a diverse range of financial services, including futures trading and clearing, membership in financial exchanges, investment consulting, securities investment fund sales, and risk management services. Its fee structure varies depending on the commodity and exchange, with details available from respective exchange websites. NEW ERA provides robust customer support through its national hotline, headquarters address, customer service department, research institute, order placement lines, and fax number.
Regulation
The regulatory oversight of the NEW ERA initiative falls under the jurisdiction of the China Financial Futures Exchange (CFFEX). CFFEX plays a pivotal role in ensuring compliance and stability within the NEW ERA framework. Its regulations are designed to foster healthy growth and mitigate risks in China's financial markets.
Pros and Cons
While NEW ERA offers several financial services and benefits from regulatory oversight and accessibility, clients should remain mindful of the inherent risks and complexities associated with futures trading, as well as the potential impact of market volatility on investments.
Services
NEW ERA Futures Co., Ltd. provides a comprehensive range of financial services, including:
Futures Trading and Clearing: As a member of major Chinese commodity exchanges such as the China Financial Futures Exchange, Shanghai Futures Exchange, Dalian Commodity Exchange, and Zhengzhou Commodity Exchange, NEW ERA facilitates trading, clearing, and settlement services for a wide array of commodity futures and options contracts.
Membership in Financial Exchanges: NEW ERA is a member unit of key financial exchanges in China, including the Shanghai International Energy Exchange, enabling it to participate in and facilitate trading activities across various financial instruments.
Investment Consulting: The company holds qualifications for providing futures investment consulting services, offering expertise and guidance to clients on navigating the complexities of futures markets and making informed investment decisions.
Securities Investment Fund Sales: NEW ERA is authorized to engage in the public offering and sales of securities investment funds, providing clients with access to diversified investment opportunities in the securities market.
Risk Management Services: Through its subsidiary, XINJIYUAN Capital Management Co., Ltd., NEW ERA offers specialized risk management solutions, helping clients identify, assess, and mitigate financial risks associated with their investment portfolios.
National Coverage: With branch offices and sales offices strategically located across China, including in cities such as Chengdu, Shenzhen, Nanjing, Shanghai, Beijing, Guangzhou, and Chongqing, NEW ERA's services are accessible to clients nationwide, ensuring comprehensive coverage and support.
Overall, NEW ERA is committed to delivering professional, reliable, and innovative financial services to support the growth and success of its clients in both domestic and international markets.
How to open an account？
To open a futures trading account, there are two main methods available:
Online Account Opening:
Upload scanned copies of your ID card (front and back), bank card, and your electronic signature image (in formats such as jpg/gif/png/bmp, not exceeding 10MB in size).
Access the “Quick Open Account” option within the app and follow the prompts to submit your information, apply for account opening, and undergo the verification process.
Prepare your personal identification card, mobile phone, and bank debit card.
In-Person or Witnessed Account Opening:
For individuals: Bring your ID card and bank debit card.
For institutions (corporate clients) opening futures accounts, bring:
Copies of all the above documents, along with the originals, and affix the company seal.
ID cards of the individuals authorized to issue instructions, transfer funds, and confirm settlement statements.
Copy of the legal representative's ID card or the ID card of the institution's account opening agent.
Company seal.
Original copy of the business license.
For both individuals and institutions:
After completing the account opening procedures either online or in person:
Sign the agreement between the bank and the futures company.
Download the trading software.
Transfer funds using the “Bank-Futures Transfer” function to begin trading.
Whether opening the account online or in person, once the necessary documentation is provided and the account is successfully opened, clients can proceed to fund their accounts and commence trading futures contracts.
Fees
The fee structure for futures trading as of May 9, 2024, is as follows:
Futures Trading Commission Standards:
Dalian Commodity Exchange:
The commission fee varies based on the commodity traded, ranging from 4 to 600 yuan per contract for opening, closing, shorting, or short-closing positions.
Shanghai Futures Exchange:
Commission fees range from 0.4 to 24 yuan per contract, depending on the commodity and type of transaction (opening, closing, shorting, or short-closing).
Zhengzhou Commodity Exchange:
Shanghai International Energy Exchange:
Options Trading Commission Standards:
Dalian Commodity Exchange:
Fees range from 0.8 to 600 yuan per contract for opening, closing, shorting, or short-closing positions, as well as exercise and settlement.
Shanghai Futures Exchange:
Zhengzhou Commodity Exchange:
Shanghai International Energy Exchange:
These fee standards are effective from May 10, 2024. For adjustments or inquiries regarding futures trading commission standards, clients are advised to contact the company's representatives for further clarification or special agreements. Detailed fee structures for each commodity and exchange can also be found on the respective exchange websites.
Here's a simplified table summarizing the futures trading commission standards as of May 9, 2024:
And for options trading commission standards:
These fee standards are effective from May 10, 2024. For adjustments or inquiries regarding futures trading commission standards, clients are advised to contact the company's representatives for further clarification or special agreements. Detailed fee structures for each commodity and exchange can also be found on the respective exchange websites.
Customer Support
NEW ERA offers comprehensive customer support services to ensure smooth interactions and assistance for its clientele:
NEW ERA Customer Support:
Headquarters Information:
Location: 8-9/F, Building 1, Li Ming Mansion, No. 2 Minzhu North Road, Gulou District, Xuzhou.
Postal Code: 221005
Dedicated Departments:
Customer Service: Contact the Customer Service Department directly at 0516-83831111 or 0516-83835555.
Research Institute: Seek insights and specialized assistance from the Research Institute by dialing 0516-83831127.
Order Placement and Trading Support:
Fax Communication:
This structured approach ensures that clients of NEW ERA have multiple avenues to access support, ranging from general inquiries to trading-related assistance, fostering seamless communication and satisfaction.
Conclusion
In conclusion, NEW ERA offers a comprehensive suite of financial services, including futures trading and clearing, investment consulting, securities investment fund sales, and risk management solutions. Regulated by the China Financial Futures Exchange (CFFEX), it ensures compliance and stability within the financial markets. With accessible customer support channels and a nationwide presence, NEW ERA strives to deliver professional and innovative services to support the growth and success of its clients. However, clients should remain mindful of the associated risks involved in futures trading.
FAQs
Q: How can I open a futures trading account with NEW ERA？
A: You can open an account either online or in person. For online account opening, prepare your ID card, mobile phone, and bank debit card, then follow the prompts in the app. In-person account opening requires bringing necessary documents to the nearest branch office.
Q: What financial services does NEW ERA provide？
A: NEW ERA offers a range of services including futures trading and clearing, investment consulting, securities investment fund sales, and risk management solutions.
Q: What exchanges is NEW ERA a member of？
A: NEW ERA is a member of major Chinese commodity exchanges such as the China Financial Futures Exchange, Shanghai Futures Exchange, Dalian Commodity Exchange, and Zhengzhou Commodity Exchange.
Q: How can I contact NEW ERA's customer service？
A: You can reach NEW ERA's customer service department by calling 0516-83831111 or 0516-83835555.
Q: What regulatory oversight does NEW ERA operate under？
A: NEW ERA is regulated by the China Financial Futures Exchange (CFFEX), ensuring compliance and stability within the financial markets.
Risk Warning
Online trading carries substantial risk, potentially leading to the total loss of invested funds. It may not be appropriate for all traders or investors. It's crucial to fully comprehend the associated risks before engaging in trading activities. Additionally, the content of this review is subject to change, reflecting updates in the company's services and policies. The review's creation date is also relevant, as information could have become outdated. Readers should confirm the latest information with the company prior to making any investment decisions. The responsibility for utilizing the information provided herein lies exclusively with the reader.
FX3792673861
Hong Kong
In July, 2019, I was pulled into a stock-exchange group,in which there were teachers who share stock knowledge and recommended stocks.Having observed days,I felt that they were professional.The teacher said that there was a “bear market” on July 19th and threw a livestreaming link to advise us to have lessons. He also recommended us to join the NEW ERA , asking us to invest largely and be executive.With the help of the customer service, I opened an account in NEW ERA . At the first, I made a little profit and added fund of 500000 RMB with the teacher’s lobbying. By keeping adding position,I made all losses.They just said that nobody could predict the volatile market.At that time,I felt cheated,regretting so much!
Exposure
2019-12-12
FX1759995922
Japan
Their platform is feature-rich and easy to use, but I had a hiccup with a delayed response from their support team when I needed urgent help
Neutral
2024-08-22
杨志成
Singapore
According to my Chinese friends, this futures company provides a very good service and many traders use it. Unfortunately, I found that it does not provide Chinese services. I think my current Chinese level is not enough to support me in financial transactions. I'm going to find some companies that provide English service.
Neutral
2023-03-22
Zelindra
Italy
Hey, NEW ERA is fantastic! Their regulations are clear and concise, making it easy to navigate and understand. Plus, their services are top-notch and always deliver on their promises. I'd highly recommend them to anyone looking for a reliable and trustworthy organization.
Positive
2024-07-04
Market
United States
NEW ERA's website is only available in Chinese, so I can't read it. Maybe their services are exclusively for the residents of their own country. Anyway, I'm going to find another company.
Positive
2023-03-01