I applied for withdrawal. But my account was frozen for wrong bank card. I checked three times when I filled the info and it must be right. I have to add money pto unfreezew the account. Is it real？

Exposure Platform: EBF Type: stock index, futures I happened to know someone who claimed to be a shareholder in a stock chatting group and then was pulled into an exchange group,in which there was a master talking about the current stock market. At first the master recommended several bulls to me.With trading on these bulls,I made some money. Later, the master said that futures was more profitable than stocks since the stock market was volatile and asked me to trade on this platfrom with him so that we could made more money. I have never traded before, but I did made some money by trading stock with the help of the master. With his promise that I could make profits, even multiple within one week, so I said yes. He urged me to open an account as soon as possible. After considering overnight, I opened an account and deposited a half of my savings these years into the account. However, with the master’s several guidance,I made huge loss. He tried to comfort me and promised to earn my money back double. But I made a constant losses of 450,000 RMB within a week. The platform didn’t give access to the withdrawal of remaining 50,000 with kinds of reasons. The master didn’t give me a reasonable explanation but urged me to add fund to earn my losses back,which made me disiluded totally.Having refused to add more and stopped the trade, I was removed out of the group immediately. I tried to contact the master, got no reply, and was deleted and blacklisted by him later.

Exposure Platform: EBF Type: stock index, futures I happened to know someone who claimed to be a shareholder in a stock chatting group and then was pulled into an exchange group,in which there was a master talking about the current stock market. At first the master recommended several bulls to me.With trading on these bulls,I made some money. Later, the master said that futures was more profitable than stocks since the stock market was volatile and asked me to trade on this platform with him so that we could make more money. I have never traded before, but I did made some money by trading stock with the help of the master. With his promise that I could make profits, even multiple within one week, so I said yes. He urged me to open an account as soon as possible. After considering overnight, I opened an account and deposited a half of my savings these years into the account. However, with the master’s several guidance,I made huge loss. He tried to comfort me and promised to earn my money back double. But I made a constant losses of CNY 450,000 within a week. The platform didn’t give access to the withdrawal of remaining 50,000 with kinds of reasons. The master didn’t give me a reasonable explanation but urged me to add fund to earn my losses back,which made me disilluded totally.Having refused to add more and stopped the trade, I was removed out of the group immediately. I tried to contact the master, got no reply, and was deleted and blacklisted by him later.