Score
Galaxy Group
Hong Kong|5-10 years| http://en.gglhk.hk/
Website
Rating Index
Contact
Licenses
Licensed Institution：恒邦國際金業有限公司
License No.：203
Single Core
1G
40G
1M*ADSL
- It has been verified that this broker currently has no valid regulation. Please be aware of the risk!
Basic information
Hong Kong
5-10 years Suspicious Regulatory License Suspicious Scope of Business Suspicious Overrun High potential riskUsers who viewed Galaxy Group also viewed..
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Website
gglhk.hk
Server Location
Hong Kong
Website Domain Name
gglhk.hk
ICP registration
粤ICP备17050839号-1
Website
WHOIS.HKIRC.HK
Company
-
Server IP
47.89.44.118
Company Summary
| Key Information | Details |
| Company Name | Galaxy Group |
| Years of Establishment | 5-10 years |
| Headquarters | Hong Kong |
| Office Locations | N/A |
| Regulation | The Chinese Gold & Silver Exchange Society |
| Tradable Assets | Gold, Silver |
| Account Types | N/A |
| Trading Platforms | MetaTrader4/5 |
| Customer Support | Chinese (Simplified), Traditional Chinese (HK) |
Overview of Galaxy Group
Galaxy Group is an established company that has been operating for 5-10 years, with its headquarters based in Hong Kong. The company is regulated by The Chinese Gold & Silver Exchange Society. While providing a trading platform, MetaTrader4/5, Galaxy Group offers gold and silver as tradable instruments.
The website of the company is inaccessible, which may raise concerns about the transparency of their operations and make it challenging for potential customers to access information. Additionally, specific details regarding the company's office locations, tradable assets, account types, minimum deposit, leverage, spread, and deposit/withdrawal methods are not available. The absence of this crucial information further adds uncertainty to the company's credibility and the extent of services they offer.
Regulation
Galaxy Group operates under the regulation of The Chinese Gold & Silver Exchange Society, holding a Type B License with the license number 203. However, it is important to note that the company's regulation falls under the jurisdiction of Hong Kong.
Pros and Cons
Galaxy Group, an established company regulated by The Chinese Gold & Silver Exchange Society, offers trading services on the MetaTrader4/5 platform, providing clients access to trade instruments like gold and silver. Their 5-10 years of operation showcase a track record in the industry. The availability of customer support through Chinese (Simplified) and Traditional Chinese (HK) contact numbers and email channels indicates a commitment to assist clients. The use of MetaTrader4/5, a widely recognized and reliable trading platform, offers familiarity and ease of use for traders. Moreover, their regulated status under a Type B License adds a layer of credibility to their operations.
Despite being regulated, Galaxy Group's lack of accessible website raises concerns about transparency and communication. The unavailability of specific information on office locations, tradable assets, account types, minimum deposit, leverage, spread, and deposit/withdrawal methods may leave potential customers with uncertainties and make informed decision-making difficult. Additionally, there are customer feedback reports indicating issues with withdrawal difficulties, platform malfunctions, and position closures without knowledge, which might raise questions about the company's customer service and practices.
| Pros | Cons |
| Regulated by The Chinese Gold & Silver Exchange Society | Website is inaccessible |
| MetaTrader4/5 platform for trading | Lack of specific information on various aspects |
| Customer support available | Customer feedback raises concerns |
Market Instruments
Galaxy Group provides access to two major tradable instruments on their platform: Gold and Silver.
Gold, a precious metal is often sought by investors during times of economic uncertainty. It holds intrinsic value and serves as a hedge against inflation and currency fluctuations. Silver, another precious metal, is known for its industrial and investment uses. It is used in various industries, including electronics and solar panels, which can influence its demand. Additionally, like gold, silver is also considered a store of value and an alternative investment during uncertain economic conditions. Both Gold and Silver have distinct market utilities, attracting a diverse range of traders seeking potential profit opportunities and portfolio diversification.
The following is a table that compares Galaxy Group to competing brokerages:
| Broker | Market Instruments |
| Galaxy Group | Gold, Silver |
| Alpari | Gold, Silver, Forex, Cryptocurrencies, Indices, Stocks, Metals |
| HotForex | Gold, Silver, Forex, Cryptocurrencies, Indices, Commodities, Stocks, Bonds, ETFs |
| IC Markets | Gold, Silver, Forex, Cryptocurrencies, Indices, Commodities, Stocks |
| RoboForex | Gold, Silver, Forex, Cryptocurrencies, Indices, Stocks, Metals |
Inaccessible Website
Galaxy Group's website is currently inaccessible, which poses a significant drawback for potential clients. The lack of access denies visitors the opportunity to gather essential information about the company's services, account types, minimum deposit requirements, leverage options, spread details, deposit/withdrawal methods, and the available trading platforms.
Moreover, the limited descriptions available regarding these important aspects further exacerbate the clarity and transparency issues surrounding the company. Potential customers may be left with unanswered questions and uncertainties about the company's offerings, leading to doubts about its credibility and reputation. The absence of comprehensive details raises concerns about the company's commitment to providing transparent and straightforward services. In the financial industry, where trust and confidence are paramount, the lack of clear information may deter potential clients from considering Galaxy Group as a reliable option for their trading needs.
Trading Platforms
Galaxy Group offers its clients the widely recognized and reliable MetaTrader4/5 trading platform for executing trades. With its user-friendly interface, MetaTrader4/5 provides traders with powerful charting tools, technical indicators, and various order execution options. Traders can access real-time market data, place and manage trades efficiently, and employ automated trading strategies using Expert Advisors.
Comparison of Trading Platforms:
| Broker | Trading Platforms |
| Galaxy Group | MetaTrader4/5 |
| Alpari | MetaTrader4, MetaTrader5, BinaryTrader |
| HotForex | MetaTrader4, MetaTrader5, HF App, HF Multiterminal, WebTrader |
| IC Markets | MetaTrader4, MetaTrader5, cTrader |
| RoboForex | MetaTrader4, MetaTrader5, R Trader |
Customer Support
Galaxy Group offers customer support through Chinese (Simplified) and Traditional Chinese (HK) contact numbers, along with an email channel for clients to seek assistance.
Chinese (Simplified) Contact Number: Clients of Galaxy Group can reach customer support through a Chinese (Simplified) contact number, providing a direct line for inquiries and assistance in their native language.
Traditional Chinese (HK) Contact Number: For clients who prefer to communicate in Traditional Chinese (HK), Galaxy Group offers a dedicated contact number, allowing them to seek customer support in their preferred language.
Email: The company provides customer support through email, giving clients an additional channel to raise queries and receive assistance.
Customer Feedback
Customer feedback regarding Galaxy Group reflects both positive and negative experiences. Some clients have encountered difficulties with the withdrawal process, citing obstacles and potential illegal actions by the company. Additionally, there are reports of issues with logging in and unexpected position closures, leaving customers dissatisfied. On the other hand, some customers express concerns about a teacher allegedly pocketing their losses by providing misleading recommendations, leading to account liquidation. These reviews highlight potential issues with the platform's functionality, customer support, and overall trustworthiness.
Conclusion
Galaxy Group is a brokerage headquartered in Hong Kong with over 5-10 years of operation, offers trading services in the form of gold and silver instruments, among others. Regulated by The Chinese Gold & Silver Exchange Society, the company provides access to the MetaTrader4/5 platform for seamless trading experiences. While the platform's accessibility remains an issue, customers can seek support through Chinese (Simplified) and Traditional Chinese (HK) contact numbers and email channels.
In conclusion, the lack of specific details on several crucial aspects, along with an inaccessible website, raises concerns about transparency and communication. Customer feedback indicates issues with withdrawals, platform functionality, and questionable practices, which may impact the company's reputation.
FAQs
Q: What are the main tradable instruments offered by Galaxy Group？
A: Galaxy Group offers gold and silver instruments among others.
Q: How long has Galaxy Group been operating？
A: Galaxy Group has been established for 5-10 years.
Q: What type of license does Galaxy Group hold？
A: Galaxy Group is regulated under a Type B License by The Chinese Gold & Silver Exchange Society.
Q: How can customers reach the company's customer support？
A: Customers can contact Galaxy Group through Chinese (Simplified) and Traditional Chinese (HK) phone numbers or via email.
Q: Which trading platforms are available for clients of Galaxy Group？
A: Galaxy Group provides access to the widely recognized MetaTrader4/5 trading platform.
Q: What concerns have been raised by customer feedback about Galaxy Group？
A: Customer feedback highlights issues with withdrawals, platform functionality, and questionable practices.
Keywords
- 5-10 years
- Suspicious Regulatory License
- Suspicious Scope of Business
- Suspicious Overrun
- High potential risk
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FX4180073160
South Africa
These people areReal scammers,they will take your hard earned money,and call it peanuts,once your inside they'll tell you to deposit more money,if you say'Idon't have let's work with what I have'they get angry and block you.And I mean all of them, if you confront them about the platform they call you schitzophrenic.I joined with them on the 15th of July by a so called account manager Mr Jenson Hill, made a minimum deposit of R3500, then Nick Brooly, then Michael Plaudis,Julia Adams, Robert
Exposure
2021-09-10
最熟悉的陌生人35596
Hong Kong
It’s obstructive and functions illegally. The address of the company is wrong
Exposure
2020-10-13
龚见薇
Hong Kong
At first, The platform refused my application of withdrawal twice. Then I was told that I should wait the platform to upgrade. Now I can’t even log in. When you turn to the withdrawal page, the page becomes garbled. Did this platform abscond?
Exposure
2020-09-22
我用一坨形容你
Hong Kong
Galaxy Group closed my position without my knowledge. They said I set a stop profit level, but actually I didn’t earn a penny. Now I even lost some overnight fee. I bought it at 1304.5 and it was sold at the same price. How could it be like this?
Exposure
2019-04-12
FX2869981873
Hong Kong
By giving order recommendation,the teacher of Galaxy Group induced me to deposit and hold position,leading to my account liquidated.Then he pulled me into the Wechat group to guide me.After I deposited the fund,I was removed from the group.he continued to ask me to add fund,keeping to adding position,until forced liquidation.
Exposure
2019-01-22