Resolved
The slippage was serious. At first, they promised to compensate 500 US dollars and asked me to withdraw the complaint. After I withdraw the complaint, I did not receive a cent.
Object 
Doo Prime
Issue
Severe Slippage
Requirement
other
Amount
$8,000(USD)
Time
99day3hour
Mediation Progress
Hong Kong 2022-09-25
Resolved 
SHANGYUQI～142857
SHANGYUQI～142857Singapore 2022-08-26
Reply Doo Prime
It is a problem of order delay, please check if it was caused by poor internet connection. If you have any questions, please reach out to your account manager.
Reply
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Hong Kong 2022-06-20
Contact Broker 
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong 2022-06-20
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WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong 2022-06-18
Start Mediation SHANGYUQI～142857 
SHANGYUQI～142857On May 16, the order of 0.16 was placed after a loss of fifty or sixty dollars, and the order of 0.17 was placed after 40 minutes. This led to two more orders in this wave of orders. The first wave could not close the position, the second wave and the third wave could not be closed, resulting in a sharp rise in the market. On the 2nd and 17th, the loss was seven or eight thousand dollars.
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