WikiFX, as an independent third-party information service platform, is dedicated to providing users with comprehensive and objective broker regulatory information services. WikiFX does not directly engage in any forex trading activities, nor does it offer any form of trading channel recommendations or investment advice. The ratings and evaluations of brokers by WikiFX are based on publicly available objective information and take into account the regulatory policy differences of various countries and regions. Broker ratings and evaluations are the core products of WikiFX, and we firmly oppose any commercial practices that may compromise their objectivity and fairness. We welcome supervision and suggestions from users worldwide. To report any concerns, please contact us: report@wikifx.com
您当前语言与浏览器默认语言不一致,是否切换?
切换
Global Broker Regulation & Inquiry App
Broker Search
English

简体中文

繁體中文

English

Pусский

日本語

ภาษาไทย

Tiếng Việt

Bahasa Indonesia

Español

हिन्दी

Filippiiniläinen

Français

Deutsch

Português

Türkçe

한국어

العربية

Download
Resolved
XM platform lures customers and does not allow withdrawals
Object
XM XM
Issue

Scam

Requirement

Withdrawal

Amount

$82(USD)

Time

37day14hour

Mediation Progress
Resolved
TUANTUAN9727
Reply
XM
Dear Customer, first of all, thank you for choosing XM and for your support! Regarding your complaint about account 10147912, we immediately conducted an investigation. After thorough verification and communication, we regret to inform you that we are unable to change the decision regarding your account issue, and you will need to refer to the content of the important notification email sent on November 21, 2023. You can view the specific terms and conditions related to account opening through the following link: https://cloud.xm-cdn.com/static/pdf/Generic-PDFs/Dynamic-promos/Ndbs/XMGlobal_30_NDB_Chinese_July_2023.pdf?v=e9555fafd35b26a9345f2d58f0d56a23. Although your account does not qualify for the account opening bonus, you can still participate in other bonus activities and continue with normal deposits and withdrawals. Currently, the platform offers a 20% deposit bonus (with a maximum of $2,000) and a 10% cryptocurrency deposit bonus (with a maximum of $1,000) until December 31. You can receive a 20% bonus upon making a deposit. This activity is only available for standard accounts and micro accounts that can accept bonuses, for your reference. If you have any questions about the bonus activities or trading issues, please feel free to visit the XM official website at https://www.xmfxglobalmarket.net/cn/, and click the green question mark icon in the lower right corner to contact customer service. XM provides 24-hour online customer support from Monday to Friday, and we are happy to assist you. Finally, thank you once again for your understanding and support of XM! Thank you.

Reply

Reply
XM
Dear Customer, first of all, thank you for choosing XM and for your support! Regarding your complaint about account 10147912, we immediately conducted an investigation. After thorough verification and communication, we regret to inform you that we are unable to change the decision regarding your account issue, and you will need to refer to the content of the important notification email sent on November 21, 2023. You can view the specific terms and conditions related to account opening through the following link: https://cloud.xm-cdn.com/static/pdf/Generic-PDFs/Dynamic-promos/Ndbs/XMGlobal_30_NDB_Chinese_July_2023.pdf?v=e9555fafd35b26a9345f2d58f0d56a23. Although your account does not qualify for the account opening bonus, you can still participate in other bonus activities and continue with normal deposits and withdrawals. Currently, the platform offers a 20% deposit bonus (with a maximum of $2,000) and a 10% cryptocurrency deposit bonus (with a maximum of $1,000) until December 31. You can receive a 20% bonus upon making a deposit. This activity is only available for standard accounts and micro accounts that can accept bonuses, for your reference. If you have any questions about the bonus activities or trading issues, please feel free to visit the XM official website at https://www.xmfxglobalmarket.net/cn/, and click the green question mark icon in the lower right corner to contact customer service. XM provides 24-hour online customer support from Monday to Friday, and we are happy to assist you. Finally, thank you once again for your understanding and support of XM! Thank you.

Reply

Contact Broker
WikiFX Overseas Customer Service

Contact Broker

Verified
WikiFX Mediation Center

Verified

Start Mediation
TUANTUAN9727
The XM platform uses the pretext of giving bonuses to newly registered users to make withdrawals freely, thereby inducing and defrauding customers without any bottom line! When I registered on the platform, I was given 30 US dollars as a gift and made a profit of 82 US dollars. No withdrawal! Everyone stay away from this platform.

Start Mediation

Statement:

1. The above content only represent personal view, do not represent WikiFX's position
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations

To view more

Please download WikiFX APP

Select Country/Region
  • Hong Kong

  • Taiwan

    tw.wikifx.com

  • United States

    us.wikifx.com

  • South Korea

    kr.wikifx.com

  • United Kingdom

    uk.wikifx.com

  • Japan

    jp.wikifx.com

  • Indonesia

    id.wikifx.com

  • Vietnam

    vn.wikifx.com

  • Australia

    au.wikifx.com

  • Singapore

    sg.wikifx.com

  • Thailand

    th.wikifx.com

  • Cyprus

    cy.wikifx.com

  • Germany

    de.wikifx.com

  • Russia

    ru.wikifx.com

  • Philippines

    ph.wikifx.com

  • New Zealand

    nz.wikifx.com

  • Ukraine

    ua.wikifx.com

  • India

    in.wikifx.com

  • France

    fr.wikifx.com

  • Spain

    es.wikifx.com

  • Portugal

    pt.wikifx.com

  • Malaysia

    my.wikifx.com

  • Nigeria

    ng.wikifx.com

  • Cambodia

    kh.wikifx.com

  • Italy

    it.wikifx.com

  • South Africa

    za.wikifx.com

  • Turkey

    tr.wikifx.com

  • Netherlands

    nl.wikifx.com

  • United Arab Emirates

    ae.wikifx.com

  • Colombia

    co.wikifx.com

  • Argentina

    ar.wikifx.com

  • Belarus

    by.wikifx.com

  • Ecuador

    ec.wikifx.com

  • Egypt

    eg.wikifx.com

  • Kazakhstan

    kz.wikifx.com

  • Morocco

    ma.wikifx.com

  • Mexico

    mx.wikifx.com

  • Peru

    pe.wikifx.com

  • Pakistan

    pk.wikifx.com

  • Tunisia

    tn.wikifx.com

  • Venezuela

    ve.wikifx.com

United States
※ The content of this website abides with local laws and regulations.
You are visiting the WikiFX website. WikiFX Internet and its mobile products are an enterprise information searching tool for global users. When using WikiFX products, users should consciously abide by the relevant laws and regulations of the country and region where they are located.
consumer hotline:006531290538
Official Email:support@wikifx.com;
Mobile Phone Number:234 706 777 7762;61 449895363
Telegram:+60 103342306
Whatsapp:+852-6613 1970;
License or other information error corrections, please send the information to:qawikifx@gmail.com
Cooperation:fxeyevip@gmail.com