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Score

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/10
The WikiFX Score of this broker is reduced because of too many complaints!

XTB

United Kingdom|10-15 years|
Regulated in Cyprus|Market Making(MM)|Self-developed|Global Business|High potential risk|

https://www.xtb.com/en

Website

Rating Index

Influence

Influence

AAA

Influence index NO.1

Poland 9.52
Surpassed 64.00% brokers
Biz AreaSearch StatisticsAdvertisingSocial Media Index

Contact

+44 2036953086
info@xtb.de
https://www.xtb.com/en
Pikioni 10, Building: Highsight Rentals Ltd, 3075, Limassol, Cyprus
The WikiFX Score of this broker is reduced because of too many complaints!
VPS Standard
No restriction on the broker account

Single Core

1G

40G

1M*ADSL

Open
WikiFX Risk Alerts
2025-01-22
  • The number of the complaints received by WikiFX have reached 17 for this broker in the past 3 months. Please be aware of the risk and the potential scam!
2

Basic Information

Registered region
United Kingdom
Operating period
10-15 years
Company Name
X-Trade Brokers
Abbreviation
XTB
Company employee
--
Customer Service Email Address
uksales@xtb.com
Contact number
00442036953086
Company website
Company address
Pikioni 10, Building: Highsight Rentals Ltd, 3075, Limassol, Cyprus

FX6459449682

Iraq

I traded with the company and made profits, but the interest rate is very high and they only deduct the interest when I send the amount. I cannot withdraw my amount because they control it.

Exposure

Two days ago

adrian17

Bolivia

I withdrew my money yesterday and until now I haven't received anything in my Skrill account. I try to contact them but they only send me pre-programmed messages and tell me that it will take time from the bank. But I withdrew from my Skrill account and I try to communicate with my advisor but she doesn't respond to my questions.

Exposure

2024-09-19

Wen wen

Taiwan

I deposited a principal of 10,000 yuan, and the other party helped me trade and made a profit of 235,200. However, customer service called me and said that I could not receive the money if I did not sign up for the event. I had to raise a principal of 60,000 yuan before 3 p.m. to continue trading, otherwise I would never be able to withdraw my money. ^_^

Exposure

2024-01-05

Karim ‎osman

Egypt

Please be very careful for everyone in Egypt and neighboring countries. This company works with fraudulent brokers. There is a partner in Egypt for this company, his name is Mohamed Kamel El-Sayed. And he tells you that he did not promise you anything, and you filed a complaint with the company with all the documents. At first, they denied their knowledge of him, and then when you threatened them to file an oral complaint

Exposure

2023-03-25

diego1517

Colombia

I made a deposit of 200usd I lost .097 cents I had 199.07usd left I requested the withdrawal and I received 179.07 usd I mean they charged a 10% commission I mean it's a scam since they promise what they don't deliver, other than that they close my account why I asked them for the disbursement of the money

Exposure

2022-10-26

FX4260675335

Hong Kong

I have complained many times, but it has not gotten better. Copy the original picture to answer. We have millions of deposits at the broker. Currently, almost all of them have been withdrawn, found slipping and almost moved away. Give me many opportunities for improvement and never fix it. I have been slipped for 200 pips.

Exposure

2021-12-12

Khitish Dash20293

India

XTB is a complete scam broker don't trust on them and u can i have attached my proof my joiurnal and the withdrawal pending.They have also blcoked me and suspended my account.please be aware.

Exposure

2021-09-17

Alexander Ho

Malaysia

All the payment are keep in progress and cancelled only

Exposure

2021-09-03

FX1391345937

Mexico

A few days ago, I conducted a currency pair transaction at this broker and set a stop loss with a reasonable margin. The first thing that happened to me was that I opened two operations and waited for the price to change for a period of time. I closed the operation. Colleagues who opened the same operation in the same broker. In other brokers, the price did not touch my stop loss, if they reached the target, the same situation would not happen. [d83d][de24] When he made a statement, his answer was that everything was normal, one month after the incident.

Exposure

2021-06-28

FX6091055532

Vietnam

The first 2 screenshots are the trading detail. The SL was at 1880. The candle hit SL and overcome SL a little bit. But when I checked other chart on Tradingview.com and Goldprice.org, the candle did NOT hit 1880. I don't think this issue is slippage. I think they intentionally did that in order to scam. Be aware!!!

Exposure

2020-11-20

木子86499

Hong Kong

I withdrew in XTB while the customer service said I was suspected of money laundering and I have to deposit 55% of the account balance to verify capital. Otherwise, my account will be frozen. After I deposited, I was asked to deposit again. I suspected that I was cheated so I didn’t deposit for the credit score. Then I contacted the customer service several times but now I can’t log in. This situation has kept for three days

Exposure

2020-11-06

FX3350714255

Vietnam

The app became unresponsive three times. Picture is the truth.

Exposure

2020-10-25

鱼15141

Hong Kong

Kep delaying my witdhraw no matter large or small amount. Who can help me?

Exposure

2020-10-25

FX6387906802

Hong Kong

I can't take my money which is frozen? The custoemr service doesn't reply to me now. And there is no regulator of XTB

Exposure

2020-10-24

木子86499

Hong Kong

Can deposit but can’t withdraw for insufficient bank card score. Why does XTB know the score without investigation? XTB has the final say on everything.

Exposure

2020-10-22

木子86499

Hong Kong

My account was frozen for no reason. I verified my capital as required, but I was told that my credits were not enough. I had to buy more coins, or my account can never withdraw coins.

Exposure

2020-10-05

木子86499

Hong Kong

I wanted to withdraw, but my account was frozen for no reason. I asked the customer service, and I was told to verify the funds. But after that, I was told again that my credits were insufficient, and I had to put in more funds.

Exposure

2020-10-05

FX6387906802

Hong Kong

The fund is frozen on the grounds of money laundering. 70% of the balance must be charged in the due time or I will be identified as money laundering and my account will be closed after three months..Threat. Fraud platform.

Exposure

2020-09-10

Jane81112

Hong Kong

Require 50% margin to verify fund. There is no official email notification after verification. I was just noticed by the customer service. Then I want to withdraw but I was told I should pay personal income tax. Is it a fraud platform? Will they charge more in order to block users’ withdrawal?

Exposure

2020-09-04

一个小朱

Hong Kong

Froze your asset for no reason. Unable to withdraw without no 55% margin. There are many people feeding back the same situation on the Internet at the same time.

Exposure

2020-08-29

29
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Website

Most visited countries/areas

  • Poland
  • Slovakia
  • Portugal
  • xtb.com

    Server Location

    Poland

    Most visited countries/areas

    Turkey

    Website Domain Name

    xtb.com

    Website

    WHOIS.GANDI.NET

    Company

    GANDI SAS

    Domain Effective Date

    0001-01-01

    Server IP

    176.119.34.199

Company Summary

Quick XTB Review Summary
Founded in 1995
Registered inUK
Regulated byCySEC, FCA
Trading Instruments6,900+, stocks, ETFs, forex, indices, commodities
Demo Account
Min Deposit0 GBP
LeverageUp to 1:30
EUR/USD SpreadFloating around 1.0 pips
Trading PlatformMobile, Desktop, Tablet
Payment MethodMasterCard, Maestro, Visa, Bank transfer
Deposit Fee
Withdrawal FeeFree for withdrawal above 50 USD/EUR/GBP
5 USD/EUR/GBP for withdrawal below 50 USD/EUR/GBP
Inactivity FeeA monthly fee of 10 GBP will be charged if no purchase or sale transaction within 365 days
Customer Support24/5 live chat
Tel: +44 2036953086
Email: uksales@xtb.com

XTB Information

XTB is a UK registered online forex and CFD broker that is regulated by the FCA and CYSEC. The company offers trading in 6,900+ financial instruments including stocks, ETFs, forex, indices, and commodities with leverage up to 1:30, spread from 0.3 pips and zero commissions for CFD trading via Mobile, Desktop, and Tablet platforms.

XTBs homepage

Pros and Cons of XTB

Pros:

  • Regulated by CySEC and FCA
  • Commission-free trading
  • No minimum deposit requirement
  • Rich educational resources including educational articles, market analysis, aneBooks

Cons:

  • Only offers a standard account type
  • The maximum leverage offered is only up to 1:30, which may not be ideal for high-risk traders who want to take larger positions in the market
  • Withdrawal below 50 USD/EUR/GBP will be charged a fee of 5 USD/EUR/GBP
  • A monthly fee of 10 GBP will be charged if no purchase or sale transaction within 365 days
  • Customer support is not available 24/7

Is XTB Legit?

Yes. XTB is currently regulated by Cyprus Securities and Exchange Commission (CySEC) and Financial Conduct Authority (FCA).

Regulated CountryRegulatorRegulated EntityLicense TypeLicense No.
CySECXTB LtdMarket Making (MM)169/12
FCAXTB LimitedStraight Through Processing (STP)522157

Market Instruments

XTB offer 6,900+ tradable instruments, including stocks, ETFs, forex, indices, and commodities. This presents a great opportunity for traders to diversify their portfolio and access multiple markets all within one platform.

Asset ClassSupported
CFDs
Stocks
ETFs
Forex
Indices
Commodities
Cryprocurrencies
Bonds
Options

Account Type

XTB only offers a single standard account type, and no minimum deposit requirement.

There are no fees for account opening and maintenance, while 0.5% for currency conversion.

Leverage

XTB offers a maximum leverage of up to 1:30 which is a standard leverage amount in the industry, especially in the European Union. However, traders need to be aware that high leverage also carries a higher risk of substantial losses, and should only be used by experienced traders who have a good understanding of risk management strategies.

Spreads and Commissions

XTB offers spread from 0.3 pips. Specifically, spread on the EUR/USD pair is floating around 1.0 pips.

As for commissions, there is no commission for trading CFDs, while there may be a commission charged for stocks and ETFs investing. You can find detailed info in the table below:

Commission for trading CFDs
Stocks and ETFs investing commissionFor monthly turnover equivalent up to 100, 000 EUR
After that0.2%, min 10 GBP

Trading Platform

XTB only offers its proprietary platform, available on Mobile, Desktop, and Tablet devices. It does not support any third-party trading platforms, such as the industry-leading MT4 and MT5, which could be a disadvantage for some traders.

Trading PlatformSupported Available Devices Suitable for
Proprietary platformMobile, Desktop, Tablet/
MT4/Beginners
MT5/Experienced traders

Deposit and Withdrawal

XTB accepts payments via MasterCard, Maestro, Visa, Bank transfer.

The accepted currencies are USD, EUR, and GBP.

It does not charge any fees for deposits and process them quickly.

Withdrawal above 50 USD/EUR/GBP is free of charge, while withdrawal below 50 USD/EUR/GBP will be charged a fee of 5 USD/EUR/GBP.

As for the withdrawal processing time, withdrawal before 1 PM can be processed on the same business day, while withdrawal after 1 PM will be processed on the next business day.

Conclusion

Overall, XTB is a well-regulated and reputable forex broker with many years of experience in the industry. The company offers a wide range of tradable assets, competitive spreads, and user-friendly trading platforms with advanced features. The educational resources provided by XTB are also a valuable asset for both novice and experienced traders.

However, the limited account options and high withdrawal fees for small amounts may be a disadvantage for some traders. Besides, the maximum leverage offered by XTB is limited to 1:30, which may not be suitable for some high-risk traders.

Overall, XTB is a solid choice for traders looking for a regulated and reliable forex broker.

Keywords

  • 10-15 years
  • Regulated in Cyprus
  • Regulated in United Kingdom
  • Market Making(MM)
  • Straight Through Processing(STP)
  • Self-developed
  • Global Business
  • High potential risk

News

XTB Secures UAE and Indonesia Licenses, Expands in 2025

News XTB Secures UAE and Indonesia Licenses, Expands in 2025

XTB accelerates global growth in 2025 by securing key licenses in the UAE and Indonesia, paving the way for broader services and innovative offerings worldwide.

2025-01-14 17:56

XTB Receives Licenses to Operate in Indonesia & UAE

News XTB Receives Licenses to Operate in Indonesia & UAE

XTB, a UK-registered online forex and CFD broker recently secured licenses in, Indonesia and the United Arab Emirates (UAE). Omar Arnaout, CEO of XTB, said“This license brings us significantly closer to launching our operations in Indonesia,”

2024-12-31 17:08

XTB: Broker Review 2024

News XTB: Broker Review 2024

XTB is a UK-registered online forex and CFD broker that is regulated by the FCA, CYSEC, and CNMV. The company offers trading in a range of financial instruments including forex pairs, indices, commodities, stocks, and ETFs.

2024-11-14 13:35

XTB Launches New Multi-Currency Card and IKE Retirement Accounts

News XTB Launches New Multi-Currency Card and IKE Retirement Accounts

XTB's new multi-currency card and Individual Retirement Accounts (IKE) for Polish investors enhance financial flexibility and retirement savings.

2024-10-02 16:10

Beware of XTB  Clone

Exposure Beware of XTB  Clone

ALL INVESTORS AND TRADERS PAY ATTENTION! The Financial Conduct Authority (FCA) issued a warning, stating that a clone of the XTB broker is operating in the market and using authentic details of registered organizations, such as email addresses, phone numbers, postal addresses, and firm reference numbers.

2024-08-14 18:12

Complaints + fake address. Can we really give credit to XTB?

Exposure Complaints + fake address. Can we really give credit to XTB?

XTB is an online forex broker offering a series of financial instruments to its clients across the globe. However, because of recent complaints and a fake address, we want to remind you of the risk when investing in XTB.

2022-10-18 17:30

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