Octa

feairus

Malaysia

I had deposited money. they took my money.my Bak already deducted my money .I have the evidence.

FX1242016544

Indonesia

Good evening, my name is Rico Nurhidayat and I would like to address the issue of withdrawal that has been unable to be processed for almost 2 weeks. I have also inquired about this issue with the customer service on the platform, but they only provided the reason that the funds are being processed by the Finance department and asked me to wait. However, there is no clarity and I am only told to wait. I contacted them the next day and received the same reason. I was also notified that my account is under investigation. The customer service also suggested sending an email, which I have done, but the response remains the same, that I have to wait and my account is still under investigation. After a few days, I confirmed through email and the platform commented that the deposit amount is not greater than the profit obtained. This led us to conclude that our subordinates must deposit a large amount in order to facilitate the withdrawal process. Therefore,

FX2376161508

Indonesia

My fund withdrawal is being complicated, I have to request transaction documents from July 2024 until now, February 2025, with reasons for security, etc. I have withdrawn since the 11th until now, but it hasn't been credited.

FX3616911252

India

I have been using OctaFX for the past year. Everything was fine when I was making losses, but when I finally made a profit and requested a withdrawal, they blocked my account and declined my $462 withdrawal. OctaFX scammed me! I sent multiple emails, but there has been no response. OctaFX, don't scam Indian users—refund my $462! My Account Number: 48198739

FX3533451089

Indonesia

I have been trading with octafx since 2021, and so far there have been no problems regarding deposits or withdrawals. In the past few months, I have made a significant profit due to the increase in the price of the xrpusd pair, so I have been making frequent withdrawals. After several withdrawals, suddenly my account could not be verified and I couldn't withdraw funds. I asked through email and live chat and was informed that my account is being checked for AML and requested bank deposit statements from March to December. I immediately prepared the bank statement and sent it to octa support. After a few days, I received an email from octa's KYC stating that my account has been verified and I can make deposits and withdrawals. So I tried to make a withdrawal. However, the withdrawal status is always pending, and when I asked the live chat, they said that my account is still being checked with an indefinite timeframe. The large broker octa is withholding the profits that rightfully belong to me as a client.

anu321

India

my whole wealth will be destroyed by this broker Deposit is more than withdrawal

ChiaCCK

Malaysia

I have uses Octa for about 6 months when they started playing games. I was profiting about 15K USD (Fix Rate). When I wanted to withdraw, they say a lot of excuses to delay my withdrawal. Some of these reasons include: We need to verify with the bank, we are waiting for the funds provider, holiday season, etc… And then after 1 week from my withdrawal request, they say my account is under investigation for suspicious activities. Yeah, the suspicious activities that they were referring to was I was profiting a lot…hahhahaha. Then i was informed they do this routinely to make sure their clients’ funds are safe. But when i asked my friends who used Octa, they never have this happened to them because they were profiting way less than me. And the. after almost 3 weeks, they finally approved my withdrawl request. aAnd one more thing, their customer service are basically all robots. they use fake names amd profile pictures. Please dont use Octa.

FX7784977222

Indonesia

Octa stole my funds USD 86869.53

FX4006851725

Indonesia

My withdrawal still on pending status more than 24 hours. When I write this ta has already been 33 hours. customers support don't give a good answer. They just keep me waiting. Until when? I get my money? And no compensation from broker. Also the broker has already taking my money from meta trader. So my meta trader has 0 balance. Is wasting my time and money.

FX7784977222

Indonesia

Stealing by transferring some of my profits from the balance in the position to approval and they calculate the balance from the position so I experienced a total loss of USD 86869.53 until now, octa market incorporated has not returned my stolen money I ask octa market incorporated to acknowledge this theft of my funds and return my funds in the picture is random as an example of the money they stole and it is clearly visible from the screenshot evidence, please the competent party help me because it is not a small amount, just info they have been stealing my profits since May 16, 2022, until October 1, 2024

FX7784977222

Indonesia

My Name Agus Nurmawantho, account number octa marked incorporated: 40294748 I registered at octa marked incorporated since July 21, 2021 and I have not used it for transactions On May 13, 2022, I started depositing at octa marked incorporated and started transacting with the password YLEBY... using the octa platform until October 5, 2024 On August 8, 2024, my password changed to YDedu... (old password) without my knowledge but at that time I did not suspect about the password change and did not suspect about the theft of my funds On October 5, 2024, I found my weekly profit decreased from my manual daily records then I checked back to May 13, 2022 the result was that my profit was stolen by octa marked incorporated amounting to USD 86,869.53

Anas Syah

Indonesia

Severe slippage and fraud. There is never a solution and never a good response. Money is gone. This kind of broker is not worth following and trading. It is also not worth receiving awards. To all traders and everyone... Be careful with Octa Broker !!!

FX2663248516

Hong Kong

I have been a client of Octa Markets Ltd since 29-July-2024. The first deposit of USD19,000 was made on 29-Jul-2024, and the first withdrawal USD32,000 was made on 14-Aug-2024. On 10-Sep-2024, I submitted a request to withdraw USD13,000 from my account. Despite complying with all necessary verification processes and providing the required documentation, my withdrawal request has been unjustly denied. Now I can't login to my account! This has caused me significant distress and financial inconvenience. Despite my attempts to resolve this issue directly with Octa Markets Ltd through their customer support, I have not received a satisfactory response or a clear explanation for the denial of my withdrawal. The lack of transparency and the refusal to release my funds suggest potential misconduct or malpractice.

FX2074115839

India

I have been using Octa for a while, but recent experiences have been extremely disappointing. For over two weeks now, I've been facing an issue that was supposedly escalated to their finance team and senior management, but there has been no resolution or clear update on what's happening. Despite repeated follow-ups, all I get are generic statements like: "Our processing department is still in the midst of investigating this issue." "This will be the report number that has been escalated to our finance team regarding this clarification: 3858103" "Please know that we're taking this issue very seriously and are working to resolve it as quickly as possible." No SLAs or ETAs have been provided, and it feels like the finance team is running the entire operation with no accountability to the customers. It's honestly frustrating to see no concrete progress despite my issue being escalated to high-level management. I would urge others to be cautious when dealing with Octa.

Penyembah Pesut

Indonesia

I traded yesterday to find out if Octa has fast execution towards SL and TP, it turns out they manipulate Slippage. LOGICALLY, SL MUST BE CLOSED WHEN WE EXPERIENCE WRONG OPEN POSITION AND WHEN NEWS SHOULD BE EXECUTED QUICKLY, RIGHT? THEY DIRECT MY SL PRICE TOWARDS MY TP, WHICH RESULTS IN THE SAME AMOUNT. WHAT DO THEIR BROKERS SAY? THEY SAY IT'S BECAUSE THE MARKET IS UNSTABLE, AND THE PRICE THEY DETERMINE IS THE BEST PRICE AT THAT TIME. THEN WHAT IF I ONLY OPEN 1 POSITION IN ONE DIRECTION? LET'S SAY I OPEN A BUY POSITION WITH $30 CAPITAL, SL (20 PIPS), THEN THE NEWS HAPPENS AND THE PRICE GOES DOWN AND THEY MOVE MY SL 70 PIPS AWAY. DOES THAT MAKE SENSE? I WILL DEFINITELY BLOW MY ACCOUNT AND LOSE MY BALANCE. SL MUST BE IN ACCORDANCE WITH WHAT THEY HAVE STATED, THEY DON'T WANT TO LOSE AT ALL. PLEASE TAKE A SCREENSHOT OF MY BUY AND SELL POSITIONS, AS WELL AS TP AND SL. HELP ME REPORT THIS OCTA BROKER, IF NECESSARY, WE WILL SUE THEM. IT'S NOT MUCH, BUT IT'S DANGEROUS FOR OTHER TRADERS.

jay693

Spain

after trading from 31 dollars octa Fx took all of my funds and disable my trading account and also blocked my profile that 800 isnt a withdrawal at all it was a transfer to my mt4 account stay away from this scam broker save your funds guys thank you

拉ki

Hong Kong

I deposited 9900 on June 17th to the Octa platform. Due to the platform's bonus promotion and high leverage, my funds doubled within a month. At this point, I wanted to withdraw the profits, but the platform refused my withdrawal request and asked me to provide KYC and three months of USDT wallet transaction records. After providing the requested documents, the platform claimed that I engaged in unauthorized trading. However, I traded normally, placing manual orders without delay or pushing positions. They want to deduct my profits and I even considered just getting back my initial investment. It has been almost three months now, and my initial investment has still not been withdrawn. Every time I communicate with the platform via email, their response is either that they are handling my withdrawal request normally or that it has been forwarded to the finance department. I hope that through Tianyan, the platform will address this issue correctly. Thank you.

FX2963100740

Mexico

Withdrawal is too slow, it hasn't arrived for a day.