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Global Broker Regulation & Inquiry App

Amount resolved within one month(USD)

$522,063

Number of People Resolved

14916

can't wd
Last month, Gofx held an NDB promo with various conditions. If the customer meets the requirements, the customer is entitled to a $100 coupon. Gofx stated that the $100 coupon is made for 7 days and can only be sent to customers who meet the conditions. This is the problem. It's been more than 7 days since Gofx hasn't sent the coupon, not just 1 or 2, but many customers haven't received the coupon.
  • Broker

    GOFX

  • Exposure Type

    Unable to Withdraw

Indonesia

2024-07-16

Indonesia

2024-07-16

Scam web
They adjusted my credit. Don't withdraw
  • Broker

    LION

  • Exposure Type

    Unable to Withdraw

Canada

2024-07-16

Canada

2024-07-16

Exante stole all my money!
Exante stole all my money! I have been their client since 2019. In April 2024 there was an accident in my family my father has an Oncological disease and I tried to Withdraw my money for his treatment, At first I was informed that they do not withdraw money in my bank. I tried to transfer my srocks to another broker. l gave an order to transfer my stocks to another broker but after a long delay in the transfer procedure by Exante, they told me, that I can't allowed to do this, according their internal restricts. I asked them to show this internal restricts, but they couldn't do it. I wrote a letter to ceo Exante Aleksei Kirienko, complaint team, support team and personal manager and explained, that I need money for father's treatment and sent them all documents with diagnosis. They offered me to transfer my money to their account in Honk Kong. I opend the account in Honk Kong and they transfered money to this residence. Afrer it I tried to Withdraw my mone to my bank account, but money returned to my account in Exante Honk Kong. I asked them to show me swift document, but they amswered, that their bank can't provide Swift document, but it is the absurdity!!! I wrote the complience to complience department and CEO Dmitry Kirienko once again after it my money went missing from my account. My personal manager Sergei Krasikov told me, that they tried to transfer money to my bank account once again. After 3 weeks I don't have money in my bank account and I don't have money in my Exante account I wrote email to personal manager about actual status of my money, but there were no answer from him. Exante lies me every day!!! Three months I can't withdraw my money! They spoke with me only through the prrsonal manager, but he is not telling me the truth! I càn't receive any official answer from Exante team! Now I'm writing a claim to regulator!
  • Broker

    EXANTE

  • Exposure Type

    Unable to Withdraw

France

2024-07-15

France

2024-07-15

I have been tradibg with this broker since 3 month
It was the worst experiance i have. This fxo broker made a fraud with its own members..plzzz rake an action agaibt this beoker..and return ur fund...
  • Broker

    FXOpulence

  • Exposure Type

    Unable to Withdraw

India

2024-07-15

India

2024-07-15

SCAMMERS MK
I applied for a withdrawal of US$120,000 from MGS, but they asked me to pay a large withdrawal activation fee of US$30,000. After that, I was asked to pay personal income tax of US$9,533. They also tried to induce me to continue depositing money, but refused cause of the Forteclaim to allow me to withdraw the money.
  • Broker

    MGS Finance

  • Exposure Type

    Unable to Withdraw

United Kingdom

2024-07-14

United Kingdom

2024-07-14

AdmiralTrades are Big Scammer, they are not Trader
My self Noor Hasan Lodi from Sunny Park Malda In which i asked for the lowest minimum plan of $5000 and paid after in a very difficult way by borrowing with my friends. After paying my trade went in profit and latter on somehow it went to loss in which Joseph Said on Dated 14.Dec.2023 that to recovery the loss and profit I have to upgrade the plan for $20000 Plan then all they can recovery all the loss & Profit and gave me huge peruser for arrange another $15000. Mr Joseph said to me once you pay then they will process all the withdrawal amounts $275000 within the next 24hrs in my biniance and I have to pay by 26-12-2023. paid Admiral as advised by Mr Josheph between 13.11.23. To 10.01.2024. After completing paid $20430 to Mr joseph by biniance said that he is in process for my withdrawal struggling to cleared my withdrawal. but they are not able to clear the withdrawal due Indian Govt has Banned the Biniance in India, After 20 days Mr Josheph started multiple excuse and they again started asking me to upgrade account by pay another $19000 deposit, After upgrading my account then only they can will provided the International Tax Membership Certificate through which they can clear the withdrawal payment. They called me to multiplies till 25 April-24 after it they stop the call and blocked trading software of my ID but online id is still active and now not receiving call or responding. then only they can pay, else they cannot payout. But now they are not paying
  • Broker

    Admiral Trades

  • Exposure Type

    Unable to Withdraw

India

2024-07-14

India

2024-07-14

not giving deposited capital
broker is been regulated by Sharvik Dhadda from delhi and RK both of them have made a scam and gone to dubai. Not giving the money and withdrawal of the profit also. will soon provide with all the proofs amd photos of sharvik and RK when they were in india and made a scam. All people are making complaints in police stations here. will expose them in front of indian media soon.
  • Broker

    Marvel

  • Exposure Type

    Scam

India

2024-07-13

India

2024-07-13

withdrawal approved but didn’t receive
withdrawal has been approved on Friday, five days to go still didn’t credit to my bank, they always reply is payment provider problem, but taking 1 week to receive is unreasonable. they said 48-72 working hours to receive, but now is over 72hours.
  • Broker

    APX Prime

  • Exposure Type

    Unable to Withdraw

Malaysia

2024-07-12

Malaysia

2024-07-12

can not WIDRAL. user id- Dinesh25
before 1month widral not received
  • Broker

    Titan Capital Markets

  • Exposure Type

    Unable to Withdraw

India

2024-07-12

India

2024-07-12

unable to withdrew 🙏🙏
unable to withdrew 🙏🙏
  • Broker

    Titan Capital Markets

  • Exposure Type

    Unable to Withdraw

India

2024-07-12

India

2024-07-12

withdraw not give
This pridecapitalfx not given my withdrawal principal amount
  • Broker

    Pride Capital

  • Exposure Type

    Unable to Withdraw

India

2024-07-11

India

2024-07-11

My amount not withdraw
Why my amount not withdraw . I am proceeding exceed time but not withdraw my amount
  • Broker

    FXOpulence

  • Exposure Type

    Unable to Withdraw

India

2024-07-11

India

2024-07-11

Unable to withdrawl my own fund from fxopulance..
I have diposit 5000 usdt in My trading account. I was withdrawling my fund..but broker took all guareentee of our fund..so avoid removing fund...plz help..and give me my fund back..
  • Broker

    FXOpulence

  • Exposure Type

    Unable to Withdraw

India

2024-07-11

India

2024-07-11

No withdrawals and RM will coerces to put more
Unable to withdraw my money after making profits on the CFD platform Please stay away from the platform My RM was always asking me to grow the account and as soon as I asked for a withdrawal they blocked my MT5 account.
  • Broker

    Wealth World Markets

  • Exposure Type

    Unable to Withdraw

United Arab Emirates

2024-07-11

United Arab Emirates

2024-07-11

Do not poaible withdraw my funds in Binance!
I don't take my funds!
  • Broker

    Phunemz Coins Fx

  • Exposure Type

    Scam

Bulgaria

2024-07-11

Bulgaria

2024-07-11

Rejecting documents
They give me welcome account and l made profit of 86$..I was requested to create live account but they disapproved it saying I sent invalid document..I see it as being unfair because why reject account after making profit.
  • Broker

    Tickmill

  • Exposure Type

    Others

Uganda

2024-07-10

Uganda

2024-07-10

hi sir
TO THE LONGASIA PARTY, I JUST SENT A MESSAGE VIA EMAIL (support@longasiagroups.com) MY FIRST WITHDRAWAL DATE ON (27/11/2023) IT HAS BEEN TOO LONG NOT TO ENTER THE WALLET UNTIL NOW, AND I ASKED BUT THE ANSWER FROM THE LONGASIA PARTY ON 3/7/2024 AMOUNT OF USD306.93 JUST ANSWERED ABOUT MY WITHDRAWAL THAT I REPORTED TO LONGASIA FOR A LONG TIME, FOR LONGASIA SAID 3 WORKING DAYS BUT UNTIL NOW IT HAS NOT ENTERED MY TRC20 WALLET, I HAVE BEEN WAITING FOR 7 DAYS SIR/ MADAM...PLEASE GIVE ATTENTION OR COOPERATION, BECAUSE I AM BEGGING TO USE THE MONEY AS AN EMERGENCY, PLEASE PLEASE...THANK.
  • Broker

    LONG ASIA

  • Exposure Type

    Unable to Withdraw

Malaysia

2024-07-10

Malaysia

2024-07-10

FXTM Terrible Security - $13802 stolen in 8 minutes
MyFXTM ID: 64662843A total of USD13400 was stolen & fee USD402 inactive fee was charged from my FXTM account on 27.06.2024.The withdrawal was processed under very suspicious activity for the reasons below,1. The password was changed on 27 June, 7:54 pm MYT and a withdrawn was processed 3 minutes after without confirmation.2. The withdrawal was requested to a different address and method from previous deposit/withdrawal (TRX as suppose to USDT).3. The hefty inactive fee could have been easily avoided by trading in small volumes (0.01 lots)I have contact FXTM right after the incident, they have just replied refusing to bear responsibility,QUOTEUpon investigation, we have determined that these breaches were not the result of any internal breach within our company. It appears that compromised client credentials, potentially through sharing login details with third parties or insufficient safeguarding of credentials, have contributed to these incidents and unauthorized withdrawals.According to section 32 of the Client Agreement, clients are obligated to notify us immediately if they know or suspect that their Access Data has or may have been disclosed to any third person, clients agree to co-operate with any investigation FXTM may conduct into any misuse of their Access Data.As such, we want to emphasize the following points regarding your account security and our response to this incident:Liability Clarification: The company does not bear responsibility for losses resulting from unauthorized access due to compromised credentials. Clients are solely accountable for the security and confidentiality of their login detailsEND QUOTEFirstly, I would like to point out that FXTM's ticket has been directed to my old email despite having changed my email address - FXTM's security system is far from satisfactory.Furthermore, FXTM claims that the breach was due to my compromised credential without proof that it is not a security breach or inside job from FXTM's side. I have never shared my FXTM/email credentials with anyone nor is it accessible to anyone but myself.In all of FXTM's online review responses, "Always remember that FXTM is on your side" is mentioned. I expect to be fully compensated and that FXTM does not push the blame to the client's side.I will be escalating the issue to the Financial Services Commission - Mauritius.This money is life changing to me, I did not expect such a large brokerage to have such poor security measure and refuse to take responsibility for it. I advise anyone who cares about their funds to not deposit funds under such terrible security measures.
  • Broker

    FXTM

  • Exposure Type

    Others

Malaysia

2024-07-10

Malaysia

2024-07-10

The broker closed my trades and changed pairs, spreads, leverage...
This is the most terrible broker i have ever seen. i have been trading for the past 10 years and Inzo is the top scammer! You open the account the leverage is 1:100, and they say after deposit they will increase to 1:500, it happens after deposit they change to 1:20, after speaking on live chat they say its their terms and conditions. After a month trading i deposit more money and they changed the pairs, speads, leverage without any notice and i had trades open which i could not close. I went to live chat and after discussion it took them 3 days to put back the pairs to normal. After a few weeks i had orders opened and Inzo closed them changed pairs and leverage AGAIN without my authorization. They claim is they new policy and rules. Stay away from that scam. I never saw such bad practices as Inzo.
  • Broker

    INZO

  • Exposure Type

    Scam

United States

2024-07-10

United States

2024-07-10

Withdraw request pending
I raise withdraw request 72$ but its pending please resolve this issue... Attach screenshot here...
  • Broker

    FXOpulence

  • Exposure Type

    Unable to Withdraw

India

2024-07-09

India

2024-07-09

Exposure

Unable to Withdraw

Severe Slippage

Scam

Others

Sync to personal posts

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Amount resolved within one month(USD)

$522,063

Number of People Resolved

14916

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