Resolved
MITRADE平台錯誤誤植價格導致我平倉獲利，鎖我帳戶強制出金平台誤植的價格讓我獲利金額
Object 
MiTRADE
Issue
Others
Requirement
compensation
Amount
$33,000,000(USD)
Time
32day23hour
Mediation Progress
Taiwan 17h
Resolved 
しゃせいにんXIEZHENGREN
しゃせいにんXIEZHENGRENAustralia 2024-12-25
Reply MiTRADE
感谢您的宝贵反馈。12月19日晚间，此客户在交易过程中遇到了系统故障。对此，我们第一时间采取措施，已经在10分钟内，确保问题已得到解决。截止目前，已经消除了因系统故障对客户带来的影响。所有交易与出入金一切正常。
如果交易者对账户或其他方面有任何疑问，欢迎随时与我们的客户服务团队联系，我们将竭诚提供帮助。 我们再次表示诚挚的歉意，感谢您的理解与支持。
Reply
Hong Kong 2024-12-23
Contact Broker 
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong 2024-12-23
Verified 
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Taiwan 2024-12-22
Start Mediation しゃせいにんXIEZHENGREN 
しゃせいにんXIEZHENGREN今天MITRADE平台失誤誤植價格讓我獲利後，鎖著我帳戶說要調查清楚、調查中把我獲利金額出金回他們公司 一句話說抱歉就沒事了？可以動用我帳戶出金？球員兼裁判？
Start Mediation
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